Jobs in Canada

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Added 1 hour ago
(CAN) Cashier
Walmart Canada
Victoria, BC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Nanaimo, BC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
(CAN) Self Checkout Attendant
Walmart Canada
Coquitlam, BC
Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 2 hours ago
Full-Stack Engineer (Frontend - React) - GTB
TD
Toronto, ON
Full-time
Global Transaction Banking (GTB) is a key growth business within TDS that provides the opportunity to make an impact with top tier organizations. We offer innovative solutions and treasury…
Added 3 hours ago
Caissier(ère) (temps partiel)
The Home Depot Canada
Quebec, QC
Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 5 hours ago
Manager, Exclusive Services
iA Financial Group (Industrial Alliance)
Quebec, QC
Full-time
As a Manager, Exclusive Services, you will play a key role in delivering proactive and personalized service to our clients and sales force. You will act as a facilitator between…
Added 5 hours ago
Client Advisor
Royal Bank of Canada
Powerview-Pine Falls, MB
Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 5 hours ago
Cashier Part Time - WINDSOR
The Home Depot Canada
Windsor, ON
Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 6 hours ago
Client Advisor
RBC
Powerview-Pine Falls, MB
Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 7 hours ago
(CAN) Self Checkout Attendant
Walmart Canada
Saskatoon, SK
Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 7 hours ago
(CAN) Front End Checkout Team Associate(Cashier)
Walmart Canada
Courtenay, BC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 7 hours ago
Cashier / Front End Checkout Team Associate
Walmart Canada
Port Alberni, BC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 7 hours ago
(CAN) Customer Service Manager
Walmart Canada
Saskatoon, SK
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 7 hours ago
Commercial Credit Advisor, Agriculture
RBC
Guelph, ON · Calgary, AB
Full-time
…credit structures mitigate credit risks. You will adjudicate transaction requests and approve policy exceptions within Delegated Lending Authorities using sound judgment and a balanced…
Added 7 hours ago
Deals Contracts & Closing Mechanism Manager
PwC
Toronto, ON
Full-time
In transaction services at PwC, you will provide strategic advice and support to clients in their mergers, acquisitions, and divestitures. Your work will include conducting due diligence,…
Added 8 hours ago
Project Analyst II
TD
Toronto, ON
Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.…
Added 8 hours ago
TDS Operations Analyst III
TD
Toronto, ON
Full-time
Reporting to the Group Manager, Corporate Lending Operations Administration, the Operations Analyst III is a senior individual contributor responsible for executing and overseeing loan…
Added 8 hours ago
Analyst III
TD
Toronto, ON
Full-time
…Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge, innovation, and experience in…
Added 8 hours ago
Wealth Operations Officer II
TD
Toronto, ON
Full-time
Added 8 hours ago
Product Group Technology Lead II (Secure Onboarding & Identity Proofing (CIAM)
TD
Toronto, ON · Mississauga, ON
Full-time
…You will lead the engineering, delivery and operations of the services that establish and verify customer identity at account origination and at every high-risk moment thereafter –…
Added 8 hours ago
Bus Operations Support Lead I
TD
Calgary, AB
Full-time
Requires advanced skills and expertise in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate…
Added 8 hours ago
Project Analyst II
TD
Toronto, ON
Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.…
Added 8 hours ago
Customer Experience Associate- Future Opportunities Cranbrook, BC
TD
Cranbrook, BC
Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 8 hours ago
Licensed Mortgage Agent
Optimize Financial Group
Toronto, ON
Full-time
The successful candidate will be a strong salesperson and relationship manager who is comfortable meeting with clients, identifying needs, explaining solutions clearly, following up…
Added 9 hours ago
TD & Ascend Concordia Event | October 1, 2026
TD
Montreal, QC
Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…

Walmart Canada

Customer Service Manager

Kemptville, ON, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.55.

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Le taux horaire minimum pour ce poste débute à 18.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

340 COLONNADE DR, KEMPTVILLE, ON K0G 1J0, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Operational Compliance
Scheduling And Break Coordination
Inventory Recovery
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer And Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Company Programs
Credit Card Services
Protection Plans
Customer Discounts
Inventory Restocking
Store Recovery
Physical Stamina

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