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Added 30 mins ago
Retail Store Manager
Emplo Inc.
Ottawa, ON
Full-time
Being a maurices full-time retail store manager means that you’ll get the opportunity to lead a team of talented associates to create an unforgettable experience that leaves our customers…
Added 30 mins ago
(CAN) Front End Checkout Team Associate
Emplo Inc.
Smiths Falls, ON
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 30 mins ago
Customer Service Representative / Customer Care Associate
Emplo Inc.
Orleans, ON
Full-time
Customer Service Representative / Customer Care Associate (full time)
Added 59 mins ago
Sales Associate PART TIME - Maison Kitsuné
Kitsuné
Vancouver, BC
Part-time · Contract
As part of this ongoing development, we are looking for our future Sales Associate to join Maison Kitsuné.
Added 1 hour ago
Merchandiser, Hourly Full Time Day
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
Assistant Store Manager - Sales & Service, Full Time, Toronto - Pottery Barn Kids and Teen
Pottery Barn Kids
Toronto, ON
Full-time
Overview of the Assistant Manager of Sales and Service role
Added 2 hours ago
Associate Director, Media Planning
Klick
Toronto, ON
Full-time
The Associate Director, Media Planning leads digital media planning for healthcare and life sciences clients across channels such as search, display, video, email, mobile, and programmatic…
Added 2 hours ago
Administrative Assistant, Bilingual (Spanish/English)
Catholic Charities of Eastern Oklahoma
Spanish, ON
Full-time
Associate degree or equivalent job experience required
Added 3 hours ago
Outside Sales Representative
CertaPro Painters of S. Arlington/Mansfield/Ellis County
Hamilton, ON
Full-time
CertaPro Painters of Hamilton have been consistently growing and as a result, we are looking for a Sales Associate to lead the Residential business in the Hamilton region (Ancaster, Dundas,…
Added 3 hours ago
Assistant Manager - Mayflower Mall
Old Navy
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 3 hours ago
Assistant Manager - Taunton Gardens
Old Navy
Whitby, ON
Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 3 hours ago
AZ Drivers
Mastrangelo Fuels
Thunder Bay, ON
Full-time
from the fueling lanes and speak with an associate inside (during operating hours).
Added 4 hours ago
2nd Class Power Engineer-Brooks, AB
JBS USA
Brooks, AB
Other
Ensure total care and control of the Boiler Room and associate ancillary equipment
Added 4 hours ago
Senior Advanced Quality Engineer - Mechanical
Ecolab Inc.
Calgary, AB
Full-time
…fabrication processes). This position reports to the Advanced Quality…
Added 4 hours ago
Inside Sales Representative-Small Business Solutions (Hybrid)
ADP
Mississauga, ON
$63,500 to $113,500 CAD / year
Full-time
Promotion progression- This role is designed with a built-in progression. You come in as a District Manager, but we don’t expect you to perform at full quota immediately. There’s a ramp…
Added 4 hours ago
(CAN) Consumables Associate
Walmart Canada
Kelowna, BC
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 4 hours ago
(CAN) Cashier
Walmart Canada
Belleville, ON
Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 4 hours ago
(CAN) Asset Protection Associate
Walmart Canada
St. Thomas, ON
Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 4 hours ago
(CAN) Gérant de rayon, épicerie
Walmart Canada
Victoriaville, QC
Full-time
…merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic…
Added 4 hours ago
Cashier
Walmart Canada
AB · Edmonton, AB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 4 hours ago
FRONT END CHECKOUT TEAM ASSOCIATE
Walmart Canada
Calgary, AB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 hours ago
FRONT END CHECKOUT TEAM ASSOCIATE
Walmart Canada
Calgary, AB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 4 hours ago
(CAN) Health and Beauty Team Associate
Walmart Canada
Belleville, ON
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 4 hours ago
(CAN) Caissier
Walmart Canada
Montreal, QC
Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 4 hours ago
Over-the-Counter Associate
Walmart Canada
Calgary, AB
Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…

Walmart Canada

Customer Service Manager

Oshawa, ON, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.55.

‎

Le taux horaire minimum pour ce poste débute à 18.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

680 LAVAL DR, OSHAWA, ON L1J 0B5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Scheduling And Break Coordination
Operational Compliance
Communication
Time Management
Attention To Detail

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Leadership
Associate Training
Customer And Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Response
Theft Prevention
Operational Compliance
Credit Card Services
Walmart Protection Plans
Evening And Weekend Availability
Physical Stamina

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