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Added 6 mins ago
(CAN) Cashier
Walmart Canada
Temiskaming Shores, ON
Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 6 mins ago
(CAN) Front End Team Lead
Walmart Canada
Mascouche, QC
Full-time
Handles customer and associate concerns and provides guidance as required.
Added 6 mins ago
(CAN) Cashier
Walmart Canada
Toronto, ON · Scarborough, ON
Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 6 mins ago
Middleware Integration Specialist
Wissen Technology
Montreal, QC
Full-time
…experience at Goldman Sachs, Morgan Stanley, MSCI, Deutsche Bank, Credit Suisse, Verizon, British Telecom, ISRO etc. Without any external funding or investments, Wissen Technology has grown…
Added 7 mins ago
Warehouse Associate (Belleville DTC)
Bed Bath & Beyond
Belleville, ON
Full-time
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or…
Added 7 mins ago
Full-time Sales Associate (CA24 Masonville Place)
Miniso Canada
London, ON
Full-time
We are looking for a Full-time Sales Associate to join us in our Masonville Place location.
Added 7 mins ago
Full-time Sales Associate (CA86 Chinook Mall)
Miniso Canada
Calgary, AB
Full-time
We are looking for a Full-time Sales Associate to join us in our Chinook Mall location.
Added 22 mins ago
Yard Associate
J.D. Irving, Limited
Gander, NL
Part-time
As a Yard Associate, you will need to maintain the highest standards of safety, service and merchandising. The job can be quite physical and involves standing, walking and lifting. You will…
Added 35 mins ago
(CAN) Self Checkout Attendant - Part Time
Walmart Canada
Port Elgin, ON
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 35 mins ago
(CAN) Self Checkout Attendant
Walmart Canada
Camrose, AB
Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 35 mins ago
Self Checkout Attendant
Walmart Canada
ON · Simcoe, ON
Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 51 mins ago
Financial Service Representative
Money Mart
Spruce Grove, AB
…prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit…
Added 1 hour ago
Senior Credit/Client Service Associate, Agriculture Banking - (Contract/Temporary Assignment)
Scotiabank
Stratford, ON
…across Canada's agriculture sector. As a Senior Client Service Associate (Sr. CSA), you will support Client Relationship Managers and Credit Solution Managers by coordinating onboarding,…
Added 1 hour ago
Manager, Sales Support, Temporary
Aviso Wealth
Remote, Canada
$93,000 to $113,000 CAD / year
Temporary · Remote
…Support is responsible for leading and overseeing the Sales Associate team, ensuring smooth operation and exceptional support for the sales processes. This role requires a combination of…
Added 2 hours ago
Structured Finance Back Office- Associate
Societe Generale
Montreal, QC
Full-time
Knowledge of Financial Products (Especially Loans, Guarantee and Stand by Letter of Credit etc.).
Added 2 hours ago
Cashier / Customer Service Associate
Simpcw Resources Group
Barriere, BC
Part-time
Retail & Guest Experience Associate – A Division of Simpcw Resources Group
Added 2 hours ago
Amusement Associate
Pixel Intermediate LLC
St. Catharines, ON
Up to $17.95 CAD / hour
Part-time
We have an immediate opening for the position of Part-Time Amusement Associate. This position is for the St. Catherines area – KingPin. You will be expected to work a variable schedule…
Added 3 hours ago
Admissions Coordinator, College of Dentistry
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting to the Interim Associate Dean Academic, this position assists the admissions coordinator with all aspects of the College’s admission processes for all programs.…
Added 3 hours ago
WFH - Customer Service Associate
American Income Life Insurance Company
Remote, Canada
Full-time · Remote
AIL provides supplemental insurance coverage to members of labor unions, credit unions, associations, and working families throughout Canada. With more than 2 million policyholders, the…
Added 3 hours ago
Credit Solutions Associate, Commercial Agriculture Banking - Saskatoon or Winnipeg
Scotiabank
Winnipeg, MB
Join Scotiabank's Commercial Agriculture Banking team as a Credit Solutions Associate (CSA). In this role, you will be a key partner to Client Relationship Managers, providing end-to-end…
Added 4 hours ago
Rental Sales Associate
Impact Fulfillment Services
Montreal, QC
Full-time
…de ventes de première ligne pour la location de véhicules au crédit-bailactuel de l’entreprise, pour les comptes commerciaux de location ainsi que pour les clients potentiels de location…
Added 4 hours ago
Rental Sales Associate / Agent de vente de location
Impact Fulfillment Services
Montreal, QC
Full-time
…de ventes de première ligne pour la location de véhicules au crédit-bailactuel de l’entreprise, pour les comptes commerciaux de location ainsi que pour les clients potentiels de location…
Added 8 hours ago
(CAN) Front End Checkout Team Associate
Emplo Inc.
Smiths Falls, ON
Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 12 hours ago
(CAN) Cashier
Walmart Canada
Belleville, ON
Contract
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 12 hours ago
Cashier
Walmart Canada
AB · Edmonton, AB
Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.

Walmart Canada

Customer Service Manager

Oshawa, ON, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.55.

‎

Le taux horaire minimum pour ce poste débute à 18.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

680 LAVAL DR, OSHAWA, ON L1J 0B5, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Scheduling And Break Coordination
Operational Compliance
Communication
Time Management
Attention To Detail

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Leadership
Associate Training
Customer And Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Response
Theft Prevention
Operational Compliance
Credit Card Services
Walmart Protection Plans
Evening And Weekend Availability
Physical Stamina

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