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Added 22 mins ago
L&
Sales and Rental Associate / Account Services Representative
Long & McQuade Musical Instruments
London, ON
- Full-time
Credit approvals for term and balance forward accounts
Added 37 mins ago
L&
Sales and Rental Associate / Account Services Representative
Long & McQuade Musical Instruments
Ottawa, ON
- Full-time
Credit approvals for term and balance forward accounts
Added 1 hour ago
WC
(CAN) Front End Team Lead
Walmart Canada
Portage la Prairie, MB
- Full-time
Handles customer and associate concerns and provides guidance as required.
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate(Cashier)
Walmart Canada
Courtenay, BC
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 2 hours ago
T
TDIP - Associate Director, Relationship Management
TD
Toronto, ON
- Full-time
As a trusted advisor, the Associate Director develops deep client relationships, delivers deposit, treasury, operational banking and credit solutions, and partners across TD to support…
Added 3 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
St. Albert, AB
- Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 5 hours ago
WR
Front Desk Agent
Westin Resort and Spa Whistler
Whistler, BC
- Up to $21 CAD / hour
- Full-time
Assign guest request to appropriate associate/department
Added 5 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Dartmouth, NS
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 7 hours ago
WC
Cashier
Walmart Canada
Saskatoon, SK
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 7 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Estevan, SK
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 7 hours ago
WC
(CAN) Cashier
Walmart Canada
Listowel, ON
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 7 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Strathroy, ON
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 7 hours ago
WC
(CAN) Cashier
Walmart Canada
Listowel, ON
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 7 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 7 hours ago
WC
Customer service manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 7 hours ago
WC
(CAN) Cashier
Walmart Canada
New Westminster, BC
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 10 hours ago
P
Part Time Core Sales Associate
Pandora
Windsor, ON
- Part-time
The Part-Time Core Sales Associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding…
Added 11 hours ago
LF
Brick Associate, Sales
Leons Furniture Limited
Kelowna, BC
- $42,000 to $125,000 CAD / year
- Full-time
will receive credit for the hours worked within the pay period and minimum wage
Added 12 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Fredericton, NB
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 13 hours ago
WC
(CAN) Cashier PT
Walmart Canada
Owen Sound, ON
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 13 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Taber, AB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 13 hours ago
WC
(CAN) Caissier
Walmart Canada
Sept-Îles, QC
- Contract
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 15 hours ago
L
Parttime Sales Associate
Longchamp
Mississauga, ON
- Part-time
Job Summary: A Sales Associate is responsible for maintaining customer service as per company standards, generating sales, merchandising, cash register operations (POS), loss prevention,…
Added 15 hours ago
FF
Associate Director, Finance
FPS Food Process Solutions Corporation
Richmond, BC
- Full-time
We are seeking an experienced and strategic Associate Director, Finance to join our Finance team. The successful candidate will be responsible for leading the Company's financial and tax…
Added 15 hours ago
TH
Cashier Part Time (BARRIE)
The Home Depot Canada
Barrie, ON
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…

Walmart Canada

Customer service manager

AB, Canada
Edmonton, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

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Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

13703 40TH ST N W, EDMONTON, AB T5Y 3B5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end store operations by supporting customers and associates, coordinating coverage, training staff, and overseeing purchases, returns, exchanges, and register controls. Maintain safety, security, cash accuracy, loss-prevention processes, and compliance with company standards while promoting company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Support
Retail Operations

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Register Opening And Closing
Cash Management
Register Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Evacuation Procedures
Customer Loyalty
Walmart Protection Plans
Credit Card Services
Operational Standards

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