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Added 2 mins ago
D
Guest Services Agent
Dexterra
Moosonee, ON
- $21 to $24 CAD / hour
- Full-time
…responsible for acting as an ambassador by providing outstanding customer service to clients and assisting the Lodge Manager with all levels of administrative…
Added 47 mins ago
AK
catering service manager
Apex Kosher Catering
Toronto, ON · North York, ON
- Full-time
Added 47 mins ago
CC
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 1 hour ago
OR
Wireless Sales Associate - 1130 Fergus
OSL Retail Services Inc
Fergus, ON
- Other
Added 1 hour ago
BP
Front of House Supervisor
Boston Pizza
Calgary, AB
- $17.25 CAD / hour
- Part-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 1 hour ago
FC
Courier-1
FedEx Canada
Barrie, ON
- Part-time
One (1) Year Customer Oriented Business Experience Preferred
Added 1 hour ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
North Sydney, NS
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 1 hour ago
L
Product Manager
Linedata
Toronto, ON
- Full-time
Maintain a strong focus on product quality, usability, scalability, and customer experience.
Added 1 hour ago
HM
Sales Manager
HiTeck Medical Instruments
Mississauga, ON
- Full-time
HiTeck is a Canadian dental instrument brand with four decades of manufacturing behind it, and we are hiring a Sales Manager to lead our sales reps and our dealer partners.
Added 1 hour ago
Retail Floor Leader
Fisherman's Market International Inc.
Halifax, NS
Provide friendly, knowledgeable customer service, including guidance on seafood selection, cuts, preparation, and cooking methods, and escalate complex concerns when needed.
Added 1 hour ago
KD
Analyste Principale, Gestion de la croissance des revenus (RGM) des marques/ Associate Manager, Brand Revenue Growth Management (RGM)
Keurig Dr Pepper
Toronto, ON · Montreal, QC
- Full-time
3 à 5 ans d’expérience dans la gestion de la croissance des revenus, la gestion des catégories, la stratégie de vente, la planification commerciale, les finances ou des domaines connexes.
Added 1 hour ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Belleville, ON
- Full-time
…helps protect people, merchandise, and the overall shopping…
Added 1 hour ago
DC
executive sous-chef
Domaine Château-Bromont
Bromont, QC
- Full-time
Added 1 hour ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Oshawa, ON
- Full-time
…timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play an important role in driving customer…
Added 2 hours ago
A
Team Lead, Dayforce Support
AccorCorpo
Toronto, ON
- Full-time
…escalation point for complex issues and acts as the interim manager in the absence of the Manager, Dayforce…
Added 2 hours ago
J
2627-197 - Learning Commons Assistant – Test Centre Administrator (TS8) - Strait Area Campus
Jobbe
Port Hawkesbury, NS
- Full-time
Reporting on-campus to the Manager of Student Supports, and functionally to the Manager of Libraries and Learning Commons, you will support the delivery of services by:
Added 2 hours ago
J
2627-195 - Lead Hand - Security (FS12) - Strait Area Campus
Jobbe
Port Hawkesbury, NS
- Full-time
Occupational experience that includes Customer Service, Investigations, and Documentation would be considered an asset.
Added 2 hours ago
J
2627-193 - Facilities Support Assistant (FS4) - Pictou Campus
Jobbe
Stellarton, NS
- Temporary
Reporting to the Facilities Manager, you will:
Added 2 hours ago
J
Assistant Manager III
Jobbe
Labrador City, NL
- Full-time
May temporarily assume the responsibilities of the Store Manager in their absence
Added 2 hours ago
J
Open Jobs Operations Consultant - Flex
Jobbe
Dartmouth, NS
- Contract
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 2 hours ago
J
Management Trainee
Jobbe
New Minas, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 2 hours ago
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2627-196 - Stewardship and Donor Relations Officer (CL3) - Central Office/IT Campus
Jobbe
Halifax, NS
- Full-time
Reporting to the Manager, Fund Development and Strategic Partnerships, you will form part of the Development team, helping grow and evolve the Foundation and Alumni Relations' stewardship…
Added 2 hours ago
J
Assistant Store Manager
Jobbe
Fredericton, NB
- Full-time
We’re looking for a motivated and dynamic Assistant Store Manager to help lead our team and support the daily operations of our Regent Mall location. In this role, you’ll assist the Store…
Added 2 hours ago
J
Assistant Manager
Jobbe
Fredericton, NB
- $17 to $18 CAD / hour
- Full-time
As an Assistant Manager at Popeyes, you’ll support the Restaurant Manager in overseeing daily restaurant operations, ensuring exceptional guest service, high-quality food, and a motivated…
Added 2 hours ago
FH
Assistant Front Office Manager
Fairmont Hotels & Resorts
Calgary, AB
- Full-time
…river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau…

Walmart Canada

Customer service manager

AB, Canada
Edmonton, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

13703 40TH ST N W, EDMONTON, AB T5Y 3B5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end store operations by supporting customers and associates, coordinating coverage, training staff, and overseeing purchases, returns, exchanges, and register controls. Maintain safety, security, cash accuracy, loss-prevention processes, and compliance with company standards while promoting company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Support
Retail Operations

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Register Opening And Closing
Cash Management
Register Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Evacuation Procedures
Customer Loyalty
Walmart Protection Plans
Credit Card Services
Operational Standards

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