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Added 22 mins ago
Emergency Road Service Advisor (Manitoba)
CAA Club Group
Mossey River, MB
…trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we…
Added 37 mins ago
TT
Retail Store Associate Part Time Marshalls/HomeSense-SouthTrail Crossing
The TJX Companies, Inc.
Calgary, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 37 mins ago
TT
Retail Store Associate Part-Time Seasonal - Winners-Toronto Eaton Centre
The TJX Companies, Inc.
Toronto, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 37 mins ago
OR
Wireless Sales Associate - 1130 Fergus
OSL Retail Services Inc
Fergus, ON
- Other
Wireless Sales Associate | Full-Time |Fergus, ON.
Added 52 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
North Sydney, NS
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 52 mins ago
TC
Retail Store Associate Part Time Marshalls - Kildonan Place
TJX Canada – Winners, Marshalls, HomeSense
Winnipeg, MB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 52 mins ago
TC
Sales Associate Winners Huntsville
TJX Canada – Winners, Marshalls, HomeSense
Huntsville, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 52 mins ago
TC
Retail Store Associate Part Time Seasonal - Westridge Plaza
TJX Canada – Winners, Marshalls, HomeSense
Orillia, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 52 mins ago
TC
Retail Store Associate Temporary Marshalls - Polo Park
TJX Canada – Winners, Marshalls, HomeSense
Winnipeg, MB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
WC
(CAN) People Greeter
Walmart Canada
Sussex, NB
- Full-time
…creating a welcoming and positive shopping experience for every customer. By delivering exceptional customer service and supporting sales floor operations, you help build customer trust and…
Added 1 hour ago
WC
(CAN) Caissier
Walmart Canada
Magog, QC
- Full-time
…skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company…
Added 1 hour ago
WC
(CAN) Caissier
Walmart Canada
Magog, QC
- Contract
…skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company…
Added 1 hour ago
WC
Stocking 1 Team Associate
Walmart Canada
Saint John, NB
- Full-time
Position Summary...To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean…
Added 1 hour ago
DF
Retail Support Associate | Erin Mills
Decisive Farming by TELUS Agriculture
Mississauga, ON
- Full-time
As a Seasonal Retail Support Associate in our stores, you can expect to:
Added 2 hours ago
J
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Jobbe
Moncton, NB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
J
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Jobbe
New Glasgow, NS
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
J
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Jobbe
NS · Nova Scotia, Canada
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
J
Registered Nurse
Jobbe
Quispamsis, NB
- Part-time
Part-Time Customer Service Associate - Bilingual
Added 2 hours ago
J
Retail Sales Associate – Part-Time
Jobbe
Fredericton, NB
- $15.9 to $16.2 CAD / hour
- Part-time
…While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual…
Added 2 hours ago
J
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Jobbe
Saint John, NB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
M
Retail Sales Associate – Part-Time
maurices
Sherwood Park, AB
- Part-time
…While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual…
Added 2 hours ago
M
Retail Sales Associate – Part-Time
maurices
Lloydminster, AB
- Part-time
…While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual…
Added 2 hours ago
M
Retail Sales Associate – Part-Time
maurices
Canada
- Part-time
…While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual…
Added 2 hours ago
OR
Wireless Sales Associate - 5778 Aurora
OSL Retail Services Inc
Aurora, ON
- Other
Wireless Sales Associate | Full-Time | 5778 Aurora, ON.
Added 3 hours ago
TC
Retail Store Associate Part Time Marshalls - Preston Crossing
TJX Canada – Winners, Marshalls, HomeSense
Saskatoon, SK
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.

Walmart Canada

Customer service manager

AB, Canada
Edmonton, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 3, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

13703 40TH ST N W, EDMONTON, AB T5Y 3B5, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end store operations by supporting customers and associates, coordinating coverage, training staff, and overseeing purchases, returns, exchanges, and register controls. Maintain safety, security, cash accuracy, loss-prevention processes, and compliance with company standards while promoting company programs.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Support
Retail Operations

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Register Opening And Closing
Cash Management
Register Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Evacuation Procedures
Customer Loyalty
Walmart Protection Plans
Credit Card Services
Operational Standards

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