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Added 10 mins ago
WR
Sales Associate - Wine Merchant (Dufferin Rd 109 & Centennial Rd)
Wine Rack
Orangeville, ON
- Part-time
Passionate about delivering exceptional customer experience
Added 10 mins ago
WR
Sales Associate - Wine Merchant (Queen St W & Ossington Ave)
Wine Rack
Toronto, ON
- Part-time
Passionate about delivering exceptional customer experience
Added 10 mins ago
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Sales Associate - Wine Merchant (Guelph Line & Dundas St)
Wine Rack
Burlington, ON
- Part-time
Passionate about delivering exceptional customer experience
Added 10 mins ago
CC
Front of House Manager Part Time at Peterborough Memorial Center
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Peterborough, ON
- Part-time
…ensure flawless food safety, and deliver a world-class fan…
Added 10 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Southgate Centre
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 10 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Lime Ridge Mall
Groupe Dynamite, Inc Garage
Hamilton, ON
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 10 mins ago
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GARAGE - Seasonal Sales Associate - CF Champlain Mall
Groupe Dynamite, Inc Garage
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- Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 10 mins ago
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DSW: Supervisor Part-time
DSW-Designer Shoe Warehouse
Ottawa, ON
- Part-time
Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational…
Added 10 mins ago
Distribution Center Associate (BC)
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Richmond, BC
…“Challenging Spirit,” offering stability while delivering a superior customer…
Added 11 mins ago
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Retail store supervisor
Canadian Tire Associate Store # 0365
Victoria, BC
- From $25 CAD / hour
- Full-time
- On-site
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 24 mins ago
BS
Customer Focused Field Tech
BRUSSELL SERVICES LLC
Field, BC
- Full-time
2-7 years of experience in a customer service related environment.
Added 24 mins ago
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Sales Associate - Cobblestone
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Grande Prairie, AB
- Part-time
Have experience and enjoy working with a team or individually?
Added 24 mins ago
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Store Crew
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- Full-time
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 24 mins ago
TH
Receiving Associate Part-Time - 7245 Regina Northwest
The Home Depot Canada
Regina, SK
- Part-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 24 mins ago
TH
Merchandising Execution Associate Part-Time - 7245 Regina Northwest
The Home Depot Canada
Regina, SK
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 24 mins ago
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Associé, Ventes, Électroménagers
The Home Depot Canada
Regina, SK
- Part-time
2 plus years experience as Sales Associate in specific department and completion of all curriculum for that department
Added 24 mins ago
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Appliance Sales Specialist Part-Time - 7245 Regina Northwest
The Home Depot Canada
Regina, SK
- Part-time
2 plus years experience as Sales Associate in specific department and completion of all curriculum for that department
Added 24 mins ago
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Overnight Freight Associate Part-Time - 7245 Regina Northwest
The Home Depot Canada
Regina, SK
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 24 mins ago
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Flooring & Décor Sales Associate Part-Time - 7236 Timmins
The Home Depot Canada
Timmins, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 25 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Victoria, BC
You listen to customers’ needs to provide exceptional customer service;
Added 25 mins ago
SALES ASSOCIATE
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You listen to customers’ needs to provide exceptional customer service;
Added 40 mins ago
S
Seasonal Associate
sephora.com
Sault Ste. Marie, ON
- $19.2 to $22.6 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 54 mins ago
RD
Associate
RBC Dominion Securities
Red Deer, AB
- Full-time
The RBC Dominion Securities branch in Red Deer is looking for a resourceful, efficient and collaborative individual to join our Team as an Associate.
Added 54 mins ago
SC
Swiss Chalet - Manager, Guest Experience (Carling Ave.)
Swiss Chalet
Ottawa, ON
- Full-time
Swiss Chalet is hiring a Manager, Guest Experience at our Ottawa (Carling Ave.) location!
Added 55 mins ago
Overnight Maintenance
McDonald's
West St. Paul, MB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated,…

Walmart Canada

customer service manager

Hanover, ON, Canada

$15 CAD / hour · Contract

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Contract
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1100 10TH ST, HANOVER, ON N4N 3B8, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Customer Loyalty
Time Management
Communication

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Customer Loyalty
Associate Support
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Theft Prevention
Safety Requirements
Operational Standards
Credit Card Services
Walmart Protection Plans
Charity Initiatives
Retail
Shift Flexibility

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