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Added 3 mins ago
GP
Production Manager - Paper Bag Manufacturing
Gather Packaging
Toronto, ON · North York, ON
- Full-time
We are looking for a hands-on Production Manager to take ownership of our two-shift paper bag converting operation, reporting directly to the Plant Manager.
Added 3 mins ago
TC
Loss Prevention Investigations Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a Loss Prevention Investigations Manager - Internal to lead our Internal Investigations team across Western Canada and drive strategies that reduce loss, deter internal…
Added 3 mins ago
AI
Applications Engineering Manager, Nuclear
ATS Industrial Automation
Cambridge, ON
- Full-time
The Manager, Nuclear Applications Engineering provides strategic and operational leadership for the Nuclear Applications Engineering function. The role is responsible for the quality,…
Added 3 mins ago
GP
Associé Gestion des Partenariats
Global Payments Inc.
Markham, ON
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Partner Manager to join our ever-evolving Integrated Solutions team and help shape the future of global commerce.…
Added 3 mins ago
MT
Head of Design Operations
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- Full-time
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Added 3 mins ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Product Manager with strong experience in product management, digital transformation, Agile delivery, enterprise architecture, and Microsoft technologies. The ideal…
Added 3 mins ago
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RQ00388 – Solution Architect
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Added 3 mins ago
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Patient Care Manager, General Medicine
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Toronto, ON · Greater Toronto Area, Canada
- $70.31 to $87.91 CAD / hour
- Contract
At Mount Sinai Hospital, your leadership and vision set the tone for patient care, staff development, and nursing excellence within an academic acute care setting. As a Patient Care…
Added 3 mins ago
EG
Route Supervisor
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- Full-time
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Added 3 mins ago
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RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
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Added 3 mins ago
SI
Clinical Services Manager (RPN)
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Mississauga, ON
- Full-time
We are searching for a Clinical Services Manager (RPN) to join our Parkland on the Glen team based in Mississauga, Ontario.
Added 3 mins ago
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People Team Specialist - Term
The North West Company
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- Full-time
Joining NWC gives you the opportunity for growth and development throughout the company, an attractive and competitive salary and benefits package, and to be part of a dynamic and diverse…
Added 3 mins ago
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Operations Supervisor Exports
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- Full-time
Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate staff.
Added 3 mins ago
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Marketing Manager, Global Retirement
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Added 3 mins ago
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Added 18 mins ago
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Project Administration Team Lead
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Prepare reports on billing status, outstanding receivables, and team performance for the Head of Business Services Manager and Leadership.
Added 32 mins ago
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Intermediate Architectural Technologist
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Added 32 mins ago
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Collaborate closely with the Engineering Manager to prioritize electrical activities, plan workload, and ensure alignment with other engineering disciplines.
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Building Project Manager - Gestionnaire De Projet Construction
Actalent
Montreal, QC
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Added 32 mins ago
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Project Manager
Actalent
AB · Edmonton, AB
- $58 to $69 CAD / hour
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Actalent is partnering with a growing engineering and manufacturing organization to identify an experienced Project Manager to lead the successful execution of complex industrial projects…
Added 32 mins ago
A
Ingénieur éLectrique - Electrical Engineer
Actalent
Montreal, QC
- $50 to $67 CAD / hour
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…within a dynamic team spread across Canada and report to a manager based out of Alberta. This position provides flexibility and the opportunity to work on exciting projects in the bus and…
Added 32 mins ago
WR
General Manager
Wendy's Restaurant Of Canada
AB · Edmonton, AB
- Full-time
Role Description The General Manager is a full-time, on-site leadership role based in Calgary and Edmonton, AB, responsible for overseeing all aspects of restaurant operations. Day-to-day…

Walmart Canada

customer service manager

Hanover, ON, Canada

$15 CAD / hour · Contract

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Contract
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1100 10TH ST, HANOVER, ON N4N 3B8, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Customer Loyalty
Time Management
Communication

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Customer Loyalty
Associate Support
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Theft Prevention
Safety Requirements
Operational Standards
Credit Card Services
Walmart Protection Plans
Charity Initiatives
Retail
Shift Flexibility

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