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(CAN) General Merchandise Associate
Walmart
Williams Lake, BC
- Full-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 4 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate TEMPORARY
Walmart Canada
North Bay, ON
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 4 hours ago
WC
(CAN) Produce Stocker
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Contract
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
WC
(CAN) Overnight Associate TEMPORARY
Walmart Canada
North Bay, ON
- Contract
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 4 hours ago
WC
(CAN) Produce Stocker TEMPORARY
Walmart Canada
North Bay, ON
- Contract
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
WC
(CAN) Stocking 3 Team Lead
Walmart Canada
Red Deer, AB
- Contract
Position Summary...Assists in the leadership of the overnight stocking teams and department processes, respond to problems and inquiries and develop associates through teaching and training.
Added 4 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Victoria, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 4 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Red Deer, AB
- Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 4 hours ago
WC
Overnight Associate
Walmart Canada
Campbell River, BC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 4 hours ago
WC
Associé, viande
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 4 hours ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Camrose, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 4 hours ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Saskatoon, SK
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Calgary, AB
- Contract
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 4 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Calgary, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 4 hours ago
WC
(CAN) Asset Protection Associate FT
Walmart Canada
Listowel, ON
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 4 hours ago
WC
(CAN) Overnight Associate
Walmart Canada
Saskatoon, SK
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 4 hours ago
WC
PRODUCE STOCKER
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 4 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 4 hours ago
WC
Stock Unloader Associate
Walmart Canada
Hamilton, ON · Waterdown, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 4 hours ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 4 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Alliston, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 4 hours ago
WC
(CAN) Overnight Associate
Walmart Canada
Langley (District), BC · Langley, BC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 4 hours ago
WC
Overnight Associate
Walmart Canada
Langley (District), BC · Langley, BC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 4 hours ago
WC
(CAN) Stocking 3 Team Lead
Walmart Canada
Toronto, ON
- Full-time
Position Summary...Assists in the leadership of the overnight stocking teams and department processes, respond to problems and inquiries and develop associates through teaching and training.
Added 4 hours ago
WC
(CAN) Produce Stocker
Walmart Canada
AB · Edmonton, AB
- Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.

Walmart Canada

customer service manager

Hanover, ON, Canada

$15 CAD / hour · Contract

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Contract
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

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Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1100 10TH ST, HANOVER, ON N4N 3B8, Canada

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Customer Loyalty
Time Management
Communication

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Customer Loyalty
Associate Support
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns
Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Theft Prevention
Safety Requirements
Operational Standards
Credit Card Services
Walmart Protection Plans
Charity Initiatives
Retail
Shift Flexibility

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