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Added 39 mins ago
RB
Associate Director, GRA - Market Risk Analytics
Royal Bank of Canada
Toronto, ON
- Full-time
As Associate Director, you will take a leading role and undertake analysis to design, develop, and provide ongoing maintenance of the quantitative models used in internal risk management…
Added 1 hour ago
W
(CAN) Self Checkout Attendant PT
Walmart
Salmon Arm, BC
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 1 hour ago
W
Cashier PT
Walmart
Vancouver, BC
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 2 hours ago
W
(CAN) Front End Team Lead
Walmart
Hinton, AB
- Full-time
3. Handles customer and associate concerns and provides guidance as required.
Added 2 hours ago
WC
(CAN) Front End Team Lead
Walmart Canada
Hinton, AB
- Full-time
Handles customer and associate concerns and provides guidance as required.
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Grande Prairie, AB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Grande Prairie, AB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 2 hours ago
WC
Customer Service Manager
Walmart Canada
Portage la Prairie, MB
- $15 CAD / hour
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 2 hours ago
W
Customer Service Manager
Walmart
Portage la Prairie, MB
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 3 hours ago
WC
(CAN) Self Checkout Attendant PT
Walmart Canada
Salmon Arm, BC
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Barrie, ON
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 3 hours ago
WC
Cashier PT
Walmart Canada
Vancouver, BC
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 3 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Midland, ON
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 3 hours ago
Self Checkout Attendant Part Time
Walmart Canada
London, ON
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Blainville, QC
- Full-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
WC
(CAN) Cashier
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 3 hours ago
HF
Financial Partner/Universal Associate - Heritage Park Branch
Heritage Financial Credit Union
Heritage Park, ON
- Full-time
Here's a little about us : Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a…
Added 3 hours ago
TH
Pro Account Sales Associate: Full Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 3 hours ago
TS
Store Associate
The Salvation Army in Canada
Victoria, BC
- Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 3 hours ago
TS
Store Associate
The Salvation Army in Canada
Victoria, BC
- Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 3 hours ago
TH
Cashier Part Time - TORONTO CURITY
The Home Depot Canada
Toronto, ON
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 3 hours ago
W
Associate Director, Special Loans
Winchesters
Toronto, ON
- $150,000 to $165,000 CAD / year
- Full-time
Associate Director, Insolvency/Restructuring (Commercial Mortgage Lending)
Added 3 hours ago
CS
Sales Associate
Capital Seaboard & G. Cefalu & Bro., Inc. (CGC Holdings, Inc)
Richmond, BC
- Full-time
Watch our “Day in the Life of a Sales Associate” video: click here
Added 3 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Candiac, QC
- Full-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 3 hours ago
WC
Front End Checkout Team Associate
Walmart Canada
Pembroke, ON
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.

Walmart Canada

Customer Service Manager

Portage la Prairie, MB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.35.

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Le taux horaire minimum pour ce poste débute à 17.35.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2348 SISSONS DR, PORTAGE LA PRAIRIE, MB R1N 0G5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive work, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety And Emergency Procedures
Staff Scheduling And Break Coordination
Operational Compliance
Inventory Handling
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer And Associate Support
Register Coverage
Break Coordination
Purchase Returns And Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Cash Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Readiness
Safety Procedures
Operational Compliance
Scanning Accuracy
Productivity Standards
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Store Recovery
Inventory Handling

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