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Added 4 hours ago
MC
Senior Retail Sales Associate
Moores Clothing
Nanaimo, BC
- Full-time
Our Senior Retail Sales Consultant is responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni-channel). This position would be a…
Added 4 hours ago
W
(CAN) Préposé au stockage et aux chariots
Walmart
Pointe-Claire, QC
- Full-time
As a Stockperson / Cartpusher, you play an important role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for collecting shopping carts…
Added 5 hours ago
Store Manager Edmonton South - Cabela's
EssilorLuxottica Group
AB · Edmonton, AB
Creates an EMOTIONAL CONNECTION within the store team that translates into sales and ensures every Associate consistently delivers The Sunglass Hut Experience
Added 6 hours ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Ajax, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 6 hours ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ajax, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 7 hours ago
LC
Pharmacist, Hourly Full Time Day
Loblaw Companies Limited
Botwood, NL
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 hours ago
LC
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Bishop's Falls, NL · Bishops Falls, NL
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 hours ago
LC
Pharmacist, Hourly Full Time Day
Loblaw Companies Limited
Bishop's Falls, NL · Bishops Falls, NL
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 7 hours ago
LC
Pharmacist, Hourly Full Time Day
Loblaw Companies Limited
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 hours ago
PV
Licensed Optician-Hamilton, ON-Pearle Vision
Pearle Vision
Hamilton, ON
- Full-time
The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate/doctor satisfaction
Added 7 hours ago
LC
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 hours ago
LF
Brick Supervisor, Operations
Leons Furniture Limited
Fort St. John, BC
- Full-time
Maintain excellence in store merchandising, detail and customer service
Added 8 hours ago
R
Sales Associate, Part-Time - Vancouver
Reformation
Vancouver, BC
- Part-time
Contribute to an in-store experience for customers that both surprises and delights them.
Added 8 hours ago
Operations Associate - Temporary Part-Time, Vancouver
Reformation
Vancouver, BC
Contribute to an in-store experience for customers that both surprises and delights them.
Added 8 hours ago
NY
NYF Store Supervisor
New York Fries
Hamilton, ON
- Part-time
All our Associates work together to help each other succeed. All our teams work together to deliver the Perfect Guest Experience to our Guests each and every time. At New York Fries, we…
Added 8 hours ago
L
Retail Sales Associates
Lovisa
Edmonton, AB
- Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 9 hours ago
TC
Assistant Store Manager Winners Homesense Mayfield Common
TJX Canada – Winners, Marshalls, HomeSense
AB · Edmonton, AB
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 9 hours ago
GR
Sales Associate - Karl Lagerfeld Paris (Seasonal Part-Time)
GIII Retail Group
Calgary, AB
- Part-time
- Temporary
As a Sales Associate, you will help create an elevated and welcoming shopping experience by understanding each customer’s needs, offering thoughtful product and styling recommendations, and…
Added 9 hours ago
W
(CAN) Stockperson/Cartpusher
Walmart
Victoria, BC
- Part-time
As a Stockperson / Cartpusher, you play an important role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for collecting shopping carts…
Added 9 hours ago
W
(CAN) Stockperson/Cartpusher FT
Walmart
Salmon Arm, BC
- Full-time
As a Stockperson / Cartpusher, you play an important role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for collecting shopping carts…
Added 9 hours ago
W
(CAN) Self Checkout Attendant PT
Walmart
Salmon Arm, BC
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…
Added 9 hours ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Whitehorse, YT
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 9 hours ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Victoria, BC
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 9 hours ago
W
(CAN) Meat Associate FT
Walmart
Salmon Arm, BC
- Full-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…

Walmart Canada

Customer Service Manager

Portage la Prairie, MB, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.35.

‎

Le taux horaire minimum pour ce poste débute à 17.35.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

2348 SISSONS DR, PORTAGE LA PRAIRIE, MB R1N 0G5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive work, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety And Emergency Procedures
Staff Scheduling And Break Coordination
Operational Compliance
Inventory Handling
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer And Associate Support
Register Coverage
Break Coordination
Purchase Returns And Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Cash Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Readiness
Safety Procedures
Operational Compliance
Scanning Accuracy
Productivity Standards
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Store Recovery
Inventory Handling

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