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Added 11 mins ago
T
Personal Banking Associate Trainee
TD
Georgetown, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 11 mins ago
T
Senior Bus Mgmt Analyst
TD
Toronto, ON
- Full-time
Identify variances and contribute to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility
Added 11 mins ago
T
Personal Banking Associate
TD
AB
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 11 mins ago
MS
sales manager
Michaels Stores
Toronto, ON
- Part-time
Store - TOR-SCARBOROUGH/WEST, ONThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.…
Added 11 mins ago
OL
General Manager
Optima Living
Surrey, BC
- $110,000 to $118,000 CAD / year
- Full-time
PICS Society is seeking a General Manager for Guru Nanak Diversity Village Care Community. The General Manager will be part of the Senior Management and Administration team in the PICS…
Added 11 mins ago
OL
Hospitality Manager
Optima Living
Surrey, BC
- $62,500 CAD / year
- Full-time
Reporting to the General Manager, the Hospitality Manager is responsible for leading and coordinating dining services and housekeeping operations to ensure residents live in a safe, clean,…
Added 11 mins ago
BG
Service Technician - Shop_CA
Brandt Group of Companies
Olds, AB
- Full-time
Operate within budgets and approvals established by the Service Manager.
Added 11 mins ago
BG
CSA_CA
Brandt Group of Companies
Stettler, AB
- Full-time
The Customer Support Advisor (CSA) is responsible for promoting and selling parts and services, as well as providing after sales support to new and existing customers.
Added 11 mins ago
W
(CAN) Consumables Lead Department Manager
Walmart
Edmonton, AB
- Full-time
…processes through partnership with the Consumables Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 11 mins ago
B
Product Manager, Savings - Everyday Banking Products
BMO
Toronto, ON · BMOPLACE
- Full-time
…judgment, and a hands-on approach to execution. The Product Manager will work closely with partners across Frontline, Operations, Technology, Digital, Finance, Risk, Compliance, Legal,…
Added 11 mins ago
B
Senior Analyst, Campaign Delivery
BMO
Toronto, ON · BMOPLACE
- Full-time
…proactively communicate project status updates to Campaign Production Manager, Leads Manager, Measurement Analysts and Product & Marketing business…
Added 11 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Bathurst, NB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
M
Front Office Supervisor
Marriott
Saskatoon, SK
- Full-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain…
Added 25 mins ago
SS
Chef de projet/Project Manager, Hybrid- Montreal, Quebec, Canada
SCM Services d’assurances
Montreal, QC
- Full-time
We have an existing opening for a Project Manager to join our Montreal team. This position will support our growing Quebec operations, which provide environmental science and project…
Added 25 mins ago
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Chef de projet senior / Senior, Project Manager -Hybrid -Quebec City, Quebec, Canada
SCM Services d’assurances
Quebec, QC
- Full-time
We have an existing opening for a Project Manager to join our Quebec City team. This position will support our growing Quebec operations, which provide environmental science and project…
Added 25 mins ago
J
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Toronto, ON
- Full-time
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best,…
Added 25 mins ago
Gestionnaire de territoire - Bilingue / Territory Manager, Quebec City
Sun Pharmaceutical Industries Ltd
Brampton, ON
…le service à la clientèle, les produits spécialisés et les services corporatifs, afin de soutenir les objectifs du…
Added 25 mins ago
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Nanaimo, BC
- Full-time
Immediately reports all unsafe situations or service-related issues to Operations Manager or Dispatch.
Added 25 mins ago
Senior Manager Development, Treasury Technology
Scotiabank
Toronto, ON
…Management. The team provides development, integration, and support services for Treasury functions including Structural Interest Rate Risk Management (SIRR), Asset Liability Management…
Added 25 mins ago
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Grocery Department Manager Full Time Day
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- Full-time
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Added 25 mins ago
Postmaster - Premises provided by Postmaster (Group Office)
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…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 25 mins ago
Officer, Human Resources Business Partner (Field)
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Acts as partner, people champion and change agent, while aligning business strategy with HR services and solutions. Works closely with the HRBP Manager, the local management team and HR…
Added 25 mins ago
Senior Manager, Real Estate Strategy & Planning
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…supporting thousands of employees across Ontario. The Senior Manager, Real Estate Strategy & Planning serves as a key strategic leader responsible for developing long-term capital plans,…

Walmart Canada

Customer Service Manager

Oakville, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

234 HAYS BLVD, OAKVILLE, ON L6H 6M4, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient associate coverage, and support a positive shopping experience. Train associates, oversee transactions and cash controls, promote company programs, and ensure compliance with safety, security, and operational standards.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Leadership
Front-End Operations
Associate Training
Customer Concern Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Staff Scheduling
Operational Compliance
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Break Coordination
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Purchase Transactions
Returns
Exchanges
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Response
Theft Prevention
Customer Loyalty
Discount Programs
Walmart Protection Plans
Credit Card Services
Physical Stamina
Flexible Scheduling

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