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Added 7 mins ago
KB
Cut Shop Associate
Kent Building Supplies
Dartmouth, NS
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 7 mins ago
KB
Dept Manager Freight Flow
Kent Building Supplies
Atholville, NB
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 8 mins ago
KB
Flooring Associate
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 8 mins ago
KB
Department Manager of Electrical/Plumbing/Hardware/Seasonal/Garden Centre
Kent Building Supplies
Dartmouth, NS
- Full-time
Lead the department by setting the example in safety, customer service, and visual merchandising
Added 8 mins ago
KB
Department Manager – Sales & Service
Kent Building Supplies
Dartmouth, NS
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 8 mins ago
TE
Account Manager
Talentfoot Executive Search
Montreal, QC
- Full-time
This opportunity offers the chance to take ownership of an established customer portfolio within a fast growing retail technology organization. The Account Manager will focus on building…
Added 8 mins ago
HR
Specialist, Designated Sales Associate - Denim
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DSA) is also…
Added 8 mins ago
Team Lead - Business Banking - West New Brunswick
Scotiabank
NB · Fredericton, NB
The Team Lead is responsible for leading, overseeing and providing strategic direction to the Canadian Small Business (SB) sales force. This role ensures business strategies, plans and…
Added 38 mins ago
LA
Social Media Manager, Quo Beauty - 12 Month Contract
Loblaw Agency
Toronto, ON
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 38 mins ago
S
Manager Grocery - FreshCo Winkler
Sobeys
Winkler, MB
- Full-time
Provide superior customer service to meet customer needs
Added 38 mins ago
R-
Assistant Store Manager - Oshawa Centre
RCL - Reitmans Canada Ltd/Ltée
Oshawa, ON
- Full-time
2+ years of experience in team management or supervision in a retail or customer-focused environment.
Added 38 mins ago
S
Grocery - Manager Grocery
Sobeys
Ottawa, ON · Nepean, ON
- Full-time
Provide superior customer service to meet customer needs
Added 53 mins ago
CT
Manager, Analytics Engineering
Canadian Tire Corporation
Toronto, ON
- Full-time
We are seeking a hands-on, strategic Manager, Analytics Engineering to lead the modernization of enterprise data platforms from Hadoop to Microsoft Azure. A core mandate is to build…
Added 53 mins ago
CG
Maitre D (Events Supervisor) - C Hotel
Carmen's Group
Hamilton, ON
- Part-time
The C Hotel by Carmens is a stylish, modern boutique hotel known for thoughtful service and memorable guest experiences. As part of Carmens Group, you’ll join a supportive team with more…
Added 1 hour ago
C
Director of Global Brand Partnership
CarltonOne
Toronto, ON · Greater Toronto Area, Canada
- Contract
Our platform powers the global engagement industry, enabling companies to deliver impactful employee recognition, customer loyalty, rewards, sales, and channel incentive programs. We…
Added 1 hour ago
CG
Food Service Supervisor - Temporary full time
Compass Group Canada
Woodbridge, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 1 hour ago
CG
Tim Hortons Supervisor - Full-Time
Compass Group Canada
Sudbury, ON
- Full-time
Assist the Shift Managers to supervise multiple food service units.
Added 1 hour ago
CG
Unit Manager, Food Service
Compass Group Canada
London, ON
- Full-time
Now, If You Were To Come On Board As One Of Our Unit Manager, Food Service, We’d Ask You To Do The Following For Us
Added 1 hour ago
HR
Sales Associate - Eyewear Contract
Holt Renfrew
Toronto, ON
- Full-time
The Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is…
Added 1 hour ago
C
Team Leader
Co-op
Nipawin, SK
- Full-time
Build, motivate, and lead a high-performance team that delivers on budgeted targets by maximizing operational efficiency, providing quality service, and delivering an exceptional customer…
Added 1 hour ago
MW
CAN Team Leader - Alberta
Mountain Warehouse
AB · Edmonton, AB
- $17 CAD / hour
- Part-time
…teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so,…
Added 1 hour ago
S
Deli - Manager Deli @ Our Broadmead Location
Sobeys
Victoria, BC
- Full-time
…fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols,…
Added 1 hour ago
CG
Food Service Supervisor - Full time
Compass Group Canada
ON · York, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brockville, ON
- Part-time
Commitment to providing exceptional customer service
Added 1 hour ago
MC
Manager, Business Banking Credit
Meridian Credit Union
Guelph, ON
- $79,100 to $110,000 CAD / year
- Full-time
Reporting to the Director, Sales & Service, the Manager, BBC Business Banking Credit role interfaces closely with Business Banking Centre (“BBC”) management and Business Credit Department…

Walmart Canada

Customer Service Manager

Leamington, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

304 ERIE ST S, LEAMINGTON, ON N8H 3C5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Leads front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Trains associates, oversees transactions and cash controls, promotes company programs, and ensures safety, security, and operational compliance.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Conflict Resolution
Cash Management
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Register Operations
Scheduling And Break Coordination
Attention To Detail
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front-End Operations
Associate Training
Register Coverage
Cash Management
Register Audits
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Procedures
Cashier Support
Scanning Accuracy
Productivity Standards
Company Programs
Customer Discounts
Credit Card Services
Protection Plans
Store Operations
Shift Flexibility

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