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Added 4 mins ago
M
Senior Director, Retail Operations - Quebec
MEC
Montreal, QC
- Full-time
You will lead Québec as a distinct market within MEC, shaping multi-year growth plans, driving operational excellence, and building a high-performing leadership team. This role evolves…
Added 34 mins ago
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Research Education Program Lead Gemini Operations
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Toronto, ON
- Temporary
The GEMINI team is seeking a Research Education Program Lead to serve as the central point of coordination for student and trainee activities across GEMINI/Vital and will lead the…
Added 34 mins ago
ML
MRO Coordinator
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- $47,000 to $69,000 CAD / year
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Review Materials/Inventory Management stock levels with key stakeholders (i.e. Lead time, vendor part #, etc.)
Added 34 mins ago
ML
MRO Coordinator
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- $47,000 to $69,000 CAD / year
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Reporting to the Maintenance Manager the MRO Coordinator maintains the inventory management and warehousing long-term strategies based on the consequences of equipment failure and the…
Added 34 mins ago
ML
Sr. Demand Planner
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- $71,000 to $103,000 CAD / year
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Added 1 hour ago
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Added 2 hours ago
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Contents Handler
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Added 2 hours ago
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Added 2 hours ago
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Senior Retail Sales Associate
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· Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.
Added 2 hours ago
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Store Manager - Le Labo- Full time - Vancouver, CA
Estée Lauder Companies
Vancouver, BC
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We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 3 hours ago
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Farm Operations Manager – Harvest & Crop Handling
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- $90,000 to $92,000 CAD / year
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Lead continuous improvement initiatives focused on harvesting methods, agricultural workflows, equipment utilization, and crop handling practices.
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Construction and Commissioning Lead
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Added 3 hours ago
Assistant Manager
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Partner with store manager to lead & develop team
Added 3 hours ago
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Oracle EBS & Fusion SCM Architect
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We are seeking an architect-level Oracle resource to define and lead enterprise supply chain solutions across Oracle E-Business Suite and Oracle Fusion Cloud SCM. The role requires deep…
Added 3 hours ago
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Toronto, ON
As Senior Manager, Supply Chain Business Systems, you will lead the business systems team within Supply Chain, spearhead the NetSuite ERP implementation in partnership with Finance and IT,…
Added 3 hours ago
FP
Restaurant & Banquet Manager
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Kelowna, BC
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Demonstrate hands-on management approach to lead our service team
Added 3 hours ago
AE
Financial Analyst, FP&A – Gross Margin
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North Vancouver, BC
- Full-time
Supporting with inventory forecasting and month end analysis in partnership with Global Planning team
Added 3 hours ago
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Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
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Control access to the dispensary with respect to inventory and patient confidentiality
Added 3 hours ago
TC
Restaurant Management | Assistant General Manager | General Manager
The Canadian Brewhouse
Richmond, BC
- $80,000 CAD / year
- Full-time
Lead, coach, and mentor your team to embrace the Brewhouse values and culture

Walmart Canada

Customer Service Manager

Digby, NS, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.95.

‎

Le taux horaire minimum pour ce poste débute à 17.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

492 HWY 303 POST BOX 2140, DIGBY, NS B0V 1A0, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Issue Resolution
Cash Management
Transaction Oversight
Loss Prevention
Safety Compliance
Emergency Readiness
Register Operations
Scheduling And Break Coordination
Attention To Detail
Time Management
Adaptability
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer And Associate Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Cash Management
Register Audits
Electronic Article Surveillance
Loss Prevention
Theft Prevention
Emergency Procedures
Safety Compliance
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Store Recovery
Stocking
Zoning
Shift Flexibility

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