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Added 2 mins ago
Liquor Store - Clerk Liquor
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on…
Added 47 mins ago
T
Credit Analyst - Surety
Travelers
Toronto, ON · Dartmouth, NS · Bedford, NS · Nova Scotia-Bedford
- Full-time
This posting is for an existing vacancy. Travelers does not use artificial intelligence (AI) tools to assess, screen or select applicants. Travelers reserves the right to fill this position…
Added 47 mins ago
UO
Sessional Lecturer - PHL3605H5 S - Philosophy of Artificial Intelligence
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This course examines contemporary artificial intelligence from a philosophical perspective. Topics include: the nature of intelligence, comparisons between biological and artificial…
Added 1 hour ago
Pharmacy Assistant II
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on…
Added 1 hour ago
PV
Registered Veterinary Technician (RVT)
P3 Veterinary Partners
Lethbridge, AB
- Part-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 1 hour ago
UO
Sessional Lecturer - PHL241H5 S - Ethics of Artificial Intelligence
University of Toronto - Woodsworth College
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This course examines ethical issues relating to artificial intelligence (AI), such as algorithmic bias, explainability and accountability in AI decision-making, trust in AI systems,…
Added 1 hour ago
DC
Senior Environmental Engineer or Geoscientist
Dillon Consulting Limited
London, ON
- Full-time
Added 1 hour ago
ML
Sr. Health & Safety Manager
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Part-time
Added 1 hour ago
MN
Reset Merchandiser
Mosaic North America
St. Catharines, ON
- Part-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 1 hour ago
M
Quality Engineer Lead
Manulife
Waterloo, ON
- Full-time
Added 1 hour ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Added 1 hour ago
BE
Preventative Maintenance Technician Level 1
Battlefield Equipment Rentals
Happy Valley-Goose Bay, NL · Goose Bay, NL
- Full-time
Use of Artificial Intelligence - By Talent Acquisition Team & Hiring Managers
Added 1 hour ago
LT
Aquatics Lifeguard
Life Time Inc.
Woodbridge, ON
- Part-time
Life Time may use artificial intelligence to screen, assess, or select candidates for this position.
Added 1 hour ago
Assembler - Adam T/P
Hubbell Incorporated
Pickering, ON
…pension plan. This posting is for a replacement. Please note that artificial intelligence tools are not used during the screening…
Added 1 hour ago
SA
JR. COST ACCOUNTANT AND MATERIAL DATA COORDINATOR
Sika AG
Oakville, ON
- $55,000 to $60,000 CAD / year
- Full-time
Sika Canada discloses that we use Artificial Intelligence (AI) tools to assist in the initial screening of applications. However, we want to emphasize that AI does not make final decisions…
Added 2 hours ago
Team Lead, Software Engineering
Questrade Financial Group
Toronto, ON
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with…
Added 2 hours ago
W
(CAN) Overnight Lead Department Manager
Walmart
Camrose, AB
- Full-time
Added 2 hours ago
B
Global Relationship Manager- 3
BrightClaim
ON
- Full-time
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner…
Added 2 hours ago
A
Merchandiser
Acosta
Richmond, BC
- Part-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 2 hours ago
A
Retail Sales Representative
Acosta
Barrie, ON
- Part-time
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to…
Added 2 hours ago
E
Personal Support Worker (PSW)
Extendicare
ON · Timmins, ON · Iroquois Falls, ON · Kirkland Lake, ON · Englehart, ON · Cochrane, ON · Matheson, ON · ParaMed - Timiskaming (Second St E.)
- Part-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 2 hours ago
E
Personal Support Worker
Extendicare
North Bay, ON · Burk's Falls, ON · Trout Creek, ON · ParaMed - North Bay (McIntyre St.)
- Part-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 2 hours ago
E
Personal Support Worker
Extendicare
Oshawa, ON · Ajax, ON · Pickering, ON · Port Perry, ON · ParaMed Admin Office - CE (King St.)
- Full-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 2 hours ago
E
Personal Support Worker
Extendicare
Toronto, ON · ParaMed Admin Office - Toronto (University Ave.)
- Full-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 2 hours ago
C
Server
Chartwell
AB · Edmonton, AB
- Part-time
Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

Walmart Canada

Customer Service Manager

Renfrew, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

980 O'BRIEN RD, RENFREW, ON K7V 0B4, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training associates, and overseeing transactions and register cash controls. Maintain safety, security, loss-prevention, and company-program standards while helping ensure efficient customer flow and a positive shopping experience.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Issue Resolution
Safety Procedures
Emergency Readiness
Loss Prevention
Cash Management
Register Auditing
Transaction Oversight
Policy Compliance
Scheduling And Break Coordination
Communication
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Safety Procedures
Emergency Procedures
Theft Prevention
Loss Prevention
Electronic Article Surveillance
Scanning Accuracy
Purchase Transactions
Returns And Exchanges
Register Operations
Cash Management
Register Audits
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Customer Loyalty
Break Coordination
Operational Standards
Physical Stamina

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