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Added 29 mins ago
SC
shift supervisor - Store# 67465, 122 MARTINDALE CRESCENT
Starbucks Coffee Company
Hamilton, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 29 mins ago
SC
shift supervisor - Store# 22841, PROSPECT STREET - UPTOWN CENTRE
Starbucks Coffee Company
Fredericton, NB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
NF
Department Manager - Grocery - Temporary 12 months
Nature's Fare Markets
White Rock, BC
- Contract
…efficiently staffed, stocked and shining. This dynamic role will lead the growth and development of this department in our White Rock location in order to create a second to none customer…
Added 2 hours ago
TB
Senior Retail Sales Associate
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Belleville, ON
- Full-time
· Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.
Added 2 hours ago
EL
Store Manager - Le Labo- Full time - Vancouver, CA
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 2 hours ago
OT
Restaurant Assistant Manager
One Therapy Network
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- Full-time
Lead team meetings when delegated and support communication.
Added 2 hours ago
Store Manager
Lammle's Western Wear
Edmonton, AB
When you walk into a Lammle’s store, you’re welcomed with genuine Western hospitality that makes you feel like part of the family. You live and breathe the Western lifestyle and genuinely…
Added 2 hours ago
Assistant Manager
EssilorLuxottica Group
Toronto, ON · Etobicoke, ON
Partner with store manager to lead & develop team
Added 2 hours ago
Assistant Manager
EssilorLuxottica Group
Mississauga, ON
Partner with store manager to lead & develop team
Added 2 hours ago
A
Education Manager, Sales and Education
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $85,000 to $95,000 CAD / year
- Full-time
Lead national and regional retailer training initiatives, including key launches, New Store Opening Trainings, Masterclasses, and other key education moments.
Added 2 hours ago
FT
Employee Relations Specialist
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Edmonton, AB
- Other
Lead with a balance of heart, head, and hands
Added 3 hours ago
TC
Restaurant Management | Assistant General Manager | General Manager
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Richmond, BC
- Full-time
Lead, coach, and mentor your team to embrace the Brewhouse values and culture
Added 3 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Abbotsford, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
TC
Restaurant Management | Assistant General Manager | General Manager
The Canadian Brewhouse
Richmond, BC
- $80,000 CAD / year
- Full-time
Lead, coach, and mentor your team to embrace the Brewhouse values and culture
Added 3 hours ago
SC
Retail Sales Supervisor
Staples Canada
Yellowknife, NT
- Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 3 hours ago
WC
Customer Service Manager
Walmart Canada
Renfrew, ON
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 3 hours ago
WC
GM Lead Department Manager
Walmart Canada
Surrey, BC
- Full-time
…the General Merchandise and Fashion Assistant Manager and the Store Management…
Added 3 hours ago
WC
Customer Service Manager
Walmart Canada
Digby, NS
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 3 hours ago
TC
Temporary Retail Customer Service Coordinator - Winners Dorval
TJX Canada – Winners, Marshalls, HomeSense
Oakville, ON
- Full-time
We’re looking for a Temporary Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you…
Added 3 hours ago
A
Sr. Manager, Key Accounts – Commercial Planning
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $130,000 CAD / year
- Full-time
Lead commercial negotiations with retail partners to align sales targets, OTB commitments, inventory levels, and growth expectations.
Added 3 hours ago
WC
(CAN) General Merchandise Assistant Manager
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 3 hours ago
M
Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
You will lead Québec as a distinct market within MEC, shaping multi-year growth plans, driving operational excellence, and building a high-performing leadership team. This role evolves…
Added 3 hours ago
Assistant Manager
Lammle's Western Wear
Saskatoon, SK
Ability to participate and lead special events at a store level, in collaboration with business and community partners
Added 3 hours ago
Assistant Manager
Lammle's Western Wear
Edmonton, AB
Ability to participate and lead special events at a store level, in collaboration with business and community partners
Added 3 hours ago
CC
Retail Shift Leader
Canna Cabana
Lacombe, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store

Walmart Canada

Customer Service Manager

Renfrew, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

980 O'BRIEN RD, RENFREW, ON K7V 0B4, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training associates, and overseeing transactions and register cash controls. Maintain safety, security, loss-prevention, and company-program standards while helping ensure efficient customer flow and a positive shopping experience.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Issue Resolution
Safety Procedures
Emergency Readiness
Loss Prevention
Cash Management
Register Auditing
Transaction Oversight
Policy Compliance
Scheduling And Break Coordination
Communication
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Safety Procedures
Emergency Procedures
Theft Prevention
Loss Prevention
Electronic Article Surveillance
Scanning Accuracy
Purchase Transactions
Returns And Exchanges
Register Operations
Cash Management
Register Audits
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Customer Loyalty
Break Coordination
Operational Standards
Physical Stamina

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