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Added 47 mins ago
SC
shift supervisor - Store# 67465, 122 MARTINDALE CRESCENT
Starbucks Coffee Company
Hamilton, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 47 mins ago
SC
shift supervisor - Store# 22841, PROSPECT STREET - UPTOWN CENTRE
Starbucks Coffee Company
Fredericton, NB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 hours ago
TB
Senior Retail Sales Associate
Tailored Brands
Belleville, ON
- Full-time
· Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.
Added 3 hours ago
OT
Restaurant Assistant Manager
One Therapy Network
Kamloops, BC
- Full-time
The Assistant Manager works with the Manager to supervise overall shift and daily operations. This includes operating the restaurant according to A&W Standards, WorkSafeBC, and…
Added 4 hours ago
WC
Customer Service Manager
Walmart Canada
Renfrew, ON
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 4 hours ago
WC
Customer Service Manager
Walmart Canada
Digby, NS
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 4 hours ago
CC
Retail Shift Leader
Canna Cabana
Lacombe, AB
- Part-time
Canna Cabana is actively seeking Part Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and…
Added 4 hours ago
M
Territory Sales Representative - Calgary
Masco
AB · Calgary, Alberta
- Full-time
…the public on Behr’s product line. From time to time, you may lead a class or demonstration in the store to show customers how to properly stain a deck, paint trim, or find the proper…
Added 4 hours ago
OG
Olive Garden, Waterloo - Service Manager
Olive Garden Canada
Waterloo, ON
- Full-time
Ensure the store is operating to all standards of a "Benchmark Restaurant", and creating a Perfect Guest Experience every time
Added 4 hours ago
Commissary Attendant & Barista
Shawnigan Lake School
Shawnigan Lake, BC
The Commissary Attendant & Barista works with a team in our School’s store and café, providing excellent customer service to our students, staff and other guests. This position works a…
Added 5 hours ago
CF
Quality Assurance Technician
Cavendish Farms
Chatham-Kent, ON · Wheatley, ON
- Full-time
Sample, test and grade product throughout the shift, and record results accurately in the QA database.
Added 5 hours ago
KB
Opportunities for Department Manager
Kent Building Supplies
Halifax, NS
- Full-time
Lead the department by setting the example in safety, customer service, and visual merchandising standards.
Added 5 hours ago
KB
Opportunities for Department Manager
Kent Building Supplies
Lower Sackville, NS
- Full-time
Lead the department by setting the example in safety, customer service, and visual merchandising standards.
Added 5 hours ago
KB
Opportunities for Department Manager
Kent Building Supplies
Dartmouth, NS
- Full-time
Lead the department by setting the example in safety, customer service, and visual merchandising standards.
Added 5 hours ago
BR
League Manager (Greater Toronto Area)
Brodie Rec League
Brampton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Vaughan, ON
- $50,000 to $80,000 CAD / year
- Full-time
You report to a District Manager, who owns your region end to end, and you lead a Game Day Lead (GDL) who runs the floor on game night. In new or smaller markets you work in partnership…
Added 5 hours ago
L
Assistant Manager, Guest Experience | Whistler Village
lululemon
BC · British Columbia, Canada
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 5 hours ago
DG
Service Lot Attendant
Dilawri Group of Companies
Langley (District), BC · Langley, BC
- Full-time
Organize and store all supplies at the end of each shift.
Added 5 hours ago
W
(CAN) General Merchandise Team Lead
Walmart
AB
- Full-time
5. Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
Added 6 hours ago
Visual Lead (Full - Time) - Oakridge Centre
ALO
Vancouver, BC
The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Management Team. The Visual Lead will work closely…
Added 6 hours ago
A
Visual Lead (Full - Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Management Team. The Visual Lead will work closely…
Added 7 hours ago
FL
Assistant Manager
Foot Locker
Oshawa, ON
- Full-time
Engagement: You bring hustle to every shift, moving with purpose and staying attentive to customers, teammates, and store needs.
Added 7 hours ago
W
Customer Service Manager
Walmart
Renfrew, ON
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 7 hours ago
QH
Store Manager
QE Home
Grande Prairie, AB
- Full-time
Join QE Home’s vibrant retail team and take the lead in shaping the guest experience at one of Canada’s most beloved home décor destinations. As a Store Manager, you’ll be at the heart of…
Added 7 hours ago
JI
Opportunities for Department Manager
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Lead the department by setting the example in safety, customer service, and visual merchandising standards.
Added 7 hours ago
JI
Quality Assurance Technician
J.D. Irving, Limited
Chatham-Kent, ON · Wheatley, ON
- Full-time
Sample, test and grade product throughout the shift, and record results accurately in the QA database.

Walmart Canada

Customer Service Manager

Renfrew, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

980 O'BRIEN RD, RENFREW, ON K7V 0B4, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training associates, and overseeing transactions and register cash controls. Maintain safety, security, loss-prevention, and company-program standards while helping ensure efficient customer flow and a positive shopping experience.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, repetitive work, and lifting up to 50 pounds occasionally.

Skills

Leadership
Customer Service
Front-End Operations
Associate Training
Issue Resolution
Safety Procedures
Emergency Readiness
Loss Prevention
Cash Management
Register Auditing
Transaction Oversight
Policy Compliance
Scheduling And Break Coordination
Communication
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Associate Support
Safety Procedures
Emergency Procedures
Theft Prevention
Loss Prevention
Electronic Article Surveillance
Scanning Accuracy
Purchase Transactions
Returns And Exchanges
Register Operations
Cash Management
Register Audits
Company Programs
Credit Card Services
Protection Plans
Discount Programs
Customer Loyalty
Break Coordination
Operational Standards
Physical Stamina

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