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Added 2 mins ago
BT
Accounting Technician
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Emerald Park, SK
- Full-time
…advisory services, we help clients navigate complexity and seize opportunity with…
Added 2 mins ago
S
In Store Bakery - Decorator Cake
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Please note that this career opportunity is for a role at an independently owned and operated franchised/affiliate store location.
Added 2 mins ago
BT
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…advisory services, we help clients navigate complexity and seize opportunity with…
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…advisory services, we help clients navigate complexity and seize opportunity with…
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…advisory services, we help clients navigate complexity and seize opportunity with…
Added 2 mins ago
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- Full-time
This is a great opportunity for a hands-on maintenance professional who enjoys problem-solving, working with residents, and taking ownership of day-to-day building operations. Residential…
Added 2 mins ago
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Cake Decorator - Full Time
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- Full-time
…recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant-s accessibility needs due…
Added 2 mins ago
MS
Sales Manager - Party & Events
Michaels Stores
Sault Ste. Marie, ON
- Full-time
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Added 2 mins ago
C
Mobile Financial Services Representative
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Added 32 mins ago
MM
Manufacturing Engineer II
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- Full-time
Participate in Job Hazard Analysis (JHA) creation and reviews for new and existing equipment, tools, and work tasks, ensuring compliance with safety standards and regulatory requirements.
Added 32 mins ago
TS
Maintenance Repair Analyst
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- Full-time
This is an opportunity to build a more proactive, insight-driven maintenance function within Fleet Management & Maintenance. The successful candidate will turn work orders, telematics,…
Added 32 mins ago
Registered Practical Nurse, Surgical Oncology
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Toronto, ON
…Hospital. This role offers Registered Practical Nurses (RPNs) the opportunity to develop competencies in caring for patients across a range of medical conditions, enhancing your ability to…
Added 32 mins ago
Registered Practical Nurse, Operating Room
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Toronto, ON
…for you! Our recently redeveloped facility provides a unique opportunity to develop specialized technical skills related to surgical procedures, instrumentation, and…
Added 32 mins ago
Registered Practical Nurse, Surgical Oncology
Sinai Health
Toronto, ON
…Hospital. This role offers Registered Practical Nurses (RPNs) the opportunity to develop competencies in caring for patients across a range of medical conditions, enhancing your ability to…
Added 47 mins ago
BC
Registered Practical Nurse - Critical Care
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- Full-time
Career Growth – Internal job postings, mentorship programs, and leadership development.
Added 47 mins ago
SC
barista - Store# 18873, STRATHMORE
Starbucks Coffee Company
Strathmore, AB
- Full-time
Added 1 hour ago
J
Senior Solutions Architect
Jobgether
Canada
- Full-time
Competitive base salary ranging from CA$210,000 to CA$250,000, depending on experience, skills, education, location, and other job-related factors.
Added 1 hour ago
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Customer Service Specialist
TCL Supply Chain (Supply Chain)
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Added 1 hour ago
CI
Seasonal Associate
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- Part-time
…all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make…
Added 1 hour ago
GE
Driver - Front Load
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- Full-time
Job Summary: GFL Environmental is looking for a Class 3 Front Load Driver to join our team in Victoria, British Columbia! As a Class 3 driver, you will be responsible for safely,…
Added 1 hour ago
FCM – Corporate Travel Consultant – Calgary, AB
Flight Centre
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Reliable, high-speed internet connectivity required to support core job responsibilities, including but not limited to video conferencing, access to company systems, and secure handling of…
Added 1 hour ago
NS
Emergency Medicine Western Zone Community Hospitals
Nova Scotia Healthcare System
Middleton, NS
- Full-time
Emergency Medicine physicians wanted for shift coverage in community hospitals in the Western Zone. This is a great opportunity for a family medicine and emergency medicine physicians to…
Added 1 hour ago
AC
Project Accountant
Aston Carter
Burnaby, BC
- $35 to $44 CAD / hour
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…factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related…
Added 1 hour ago
ES
Casual Security Guard - Niagara Falls, Ontario
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Niagara Falls, ON
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At Equans, our employees contribute by fully expressing their attributes, skills and personalities, and grasping the opportunity to grow as individuals and to help the company grow. That is…

Walmart Canada

Customer Service Manager

Grand Falls-Windsor, NL, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

‎

Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

19 CROMER AVE, EXPLOITS VALLEY MALL GRAND FALLS-WINDSOR, NL A2A 1X3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating register coverage, and maintaining efficient customer flow. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Flow Management
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Cash Audits
Electronic Article Surveillance
Failure To Deactivate Logs
Loss Prevention
Emergency Procedures
Safety Compliance
Theft Prevention
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Evening And Weekend Shifts
Physical Inventory Tasks

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