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Added 22 mins ago
OT
Director, FICC, Global Trading – Total Fund Management
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
…reporting directly to the Managing Director of Global Trading. As manager of the FICC trading team, you will provide leadership and drive strategic decision making in collaboration with the…
Added 37 mins ago
PH
Unit Clerk - Correctional Health Services
Provincial Health Services Authority
Surrey, BC
- Full-time
…aspects of this position. Under the general supervision of the Manager, Health Services and in accordance with the vision, mission and values of the PHSA Correctional Health Services , acts…
Added 37 mins ago
UC
Guidewire Transformation Manager
Us3 Consulting
Toronto, ON
- $160,000 to $195,000 CAD / year
- Full-time
We are looking for an accomplished Guidewire Transformation Manager to play a pivotal role in delivering a major technology modernization initiative within the Canadian Property & Casualty…
Added 37 mins ago
T
Program Implementation Manager
Teqfocus
Markham, ON
- Full-time
Manage the execution, implementation, transition and early stabilization of programs and operational initiatives. Coordinate cross-functional stakeholders to move solutions from delivery…
Added 37 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
St. Albert, AB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 37 mins ago
Dental Assistant - Oral Maxillofacial Clinic
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Halifax, NS
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Added 1 hour ago
L
Manager, Asset Protection & Safety, Global Fulfillment | Brampton, Ontario
lululemon
Brampton, ON
- Full-time
The Manager, Health & Safety, Brampton owns the day to day execution of health and safety across the Brampton campus. This role is the safety authority at the campus, delivering the…
Added 2 hours ago
C
Sales Associate
Claire's
Hamilton, ON
- $17 USD / hour
- Part-time
Actively participate in promotions, loyalty programs, and sales-driving initiatives.
Added 2 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
The Manager, Integrated Supply Chain is responsible for managing the day-to-day execution of supply chain activities across demand planning, inventory management, procurement, supplier…
Added 2 hours ago
A
IT Infrastructure Project Manager
Alithya
QC · QC, Canada
- Full-time
…d’infrastructures TI. En coordonnant les équipes techniques, les opérations, les fournisseurs et les partenaires d’affaires, vous contribuerez à l’évolution des environnements tout en…
Added 2 hours ago
TM
Manager Admin & Operations
Toronto Metropolitan University
Toronto, ON
- Full-time
The Image Centre is seeking a Manager, Administration and Operations. Working in close collaboration with the Director, this role will provide strategic and operational guidance to support…
Added 2 hours ago
OP
Nuclear Operator in Training
Ontario Power Generation
Pickering, ON
- Full-time
On a shift or day basis, perform field and control room operator operations under the supervision of a Supervising Nuclear Operator (FLMa) and/or First Line Manager (FLM), for example,…
Added 2 hours ago
A
Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
Accor
Toronto, ON
- Full-time
This role is responsible for driving the People & Culture operations calendar, coordinating key programs and projects, maintaining strong relationships with hotel People & Culture teams,…
Added 2 hours ago
A
Coordinator, People & Culture Hotel Operations - Global, Raffles & Fairmont
AccorCorpo
Toronto, ON
- Full-time
This role is responsible for driving the People & Culture operations calendar, coordinating key programs and projects, maintaining strong relationships with hotel People & Culture teams,…
Added 3 hours ago
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Children’s Services Program Supervisor
Niagara Region
ON · Niagara, ON
- Contract
Reporting to the Manager Children’s Operations, the Children’s Services Program Supervisor is responsible for the delivery and administration of the Niagara Region’s Licensed Home Child…
Added 3 hours ago
GE
Stage Bar Server
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- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 3 hours ago
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Bar Assistant - Stage Bar
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Calgary, AB
- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
Added 3 hours ago
Product Manager, Regulatory
Robinhood
Toronto, ON
Within our Crypto Operations organization, our Robinhood Canada team is building the compliant foundation for bringing Robinhood's brokerage products to Canadian customers - crypto-asset…
Added 3 hours ago
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Software Development Project Manager
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QC · QC, Canada
- Full-time
Préparer la mise en production et le transfert vers le soutien avec l’architecture, la sécurité et les opérations;
Added 4 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…organization while delivering a broad range of human resources programs, services, and initiatives. The Human Resources Generalist serves as a trusted resource for administration, benefits,…
Added 5 hours ago
SD
Assistant Front Store Manager
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Role Description The Assistant Front Store Manager is a full-time, on-site role based in North Vancouver, BC. This position supports the Front Store Manager in overseeing daily store…
Added 5 hours ago
S
restaurant assistant manager
Stacked
Port Hope, ON
- Full-time
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Added 5 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
We’re looking for an Assistant Restaurant Manager who thrives in high-volume environments, leads from the floor, and partners closely with both the Restaurant General Manager and Kitchen…
Added 5 hours ago
SA
Assistant Restaurant Manager
SSP America
Richmond, BC
- Full-time
We’re looking for an Assistant Restaurant Manager who thrives in high-volume environments, leads from the floor, and partners closely with both the Restaurant General Manager and Kitchen…
Added 6 hours ago
B
Senior Sales Manager
BoomerangFX
ON · Ontario, Canada
- Full-time
…sharing in attractive compensation, benefits, and stock option programs. We foster a culture of teamwork and continuous learning with a strong commitment to diversity and…

Walmart Canada

Customer Service Manager

Grand Falls-Windsor, NL, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

‎

Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

19 CROMER AVE, EXPLOITS VALLEY MALL GRAND FALLS-WINDSOR, NL A2A 1X3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating register coverage, and maintaining efficient customer flow. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Flow Management
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Cash Audits
Electronic Article Surveillance
Failure To Deactivate Logs
Loss Prevention
Emergency Procedures
Safety Compliance
Theft Prevention
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Evening And Weekend Shifts
Physical Inventory Tasks

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