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Added 7 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
Director of Health, Safety & Environment
Clutch Technologies Inc.
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Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day
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- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
EL
Assistant Manager Assistant Store Manager MAC RICHMOND
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- Full-time
Proven retail experience preferably within cosmetics
Added 1 hour ago
SC
shift supervisor - Store# 04674, WELLINGTON & COMMISSIONERS - D/T
Starbucks Coffee Company
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- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 2 hours ago
WC
Customer Service Manager
Walmart Canada
Grand Falls-Windsor, NL
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 2 hours ago
C
Assistant Directeur - Cinéma Capitol St-Jean
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- Part-time
Cineplex’s Part-Time Assistant Managers are an integral part of the team who provide an exceptional experience to each and every guest. Our PT Assistant Managers are passionate about movies…
Added 2 hours ago
N
Edmonton, AB In-Person Hiring Event - The North West Company (November 4, 2026)
Northern/NorthMart
AB · Greater Edmonton Metropolitan Area
- Full-time
Are you an experienced retail leader looking for an exciting and rewarding career? The North West Company is hiring Store Managers and Department Managers to lead our teams in remote…
Added 2 hours ago
SG
Software Engineer – Full-Stack (React, TypeScript, Java)
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- Full-time
Lead technical design reviews and architectural decisions, translating intricate financial-risk business requirements into well-structured, maintainable engineering plans - collaborating…
Added 2 hours ago
LO
Warehouse Associate Full-time
Lowe OPCO Inc
Edmonton, AB
- Full-time
One to two years of warehouse, distribution, or retail warehouse experience is an asset.
Added 2 hours ago
NW
Customer Service Lead
NOBL Wheels
Cumberland, BC
- Full-time
…striving to raise the bar. We believe the future of customer experience isn't replacing humans with machines - it’s leveraging smart technology and AI to handle routine administrative drag,…
Added 2 hours ago
General Manager
Hollywood Bowl Group
Toronto, ON
Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
Added 2 hours ago
General Manager
Hollywood Bowl Group
Waterloo, ON
Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry
Added 2 hours ago
S
Technical Consultant
SymphonyAI
UNAVAILABLE, Ontario
- Full-time
…technical fundamentals who is ready to build implementation experience and take increasing ownership of assigned…
Added 2 hours ago
CC
Director of Business Development, Sports and Entertainment
Compass Canada
Mississauga, ON · Toronto, ON · ON
- Full-time
…partners to develop customized foodservice, premium hospitality, retail, and guest experience strategies that elevate the fan journey and create long-term…
Added 2 hours ago
CC
Regional Retail Marketing Manager
Compass Canada
Toronto, ON
- Full-time
Minimum 5+ years of experience in foodservice, retail operations, hospitality leadership, or business development.
Added 2 hours ago
CC
Regional Operations Controller
Compass Canada
ON · Mississauga, ON
- Full-time
…Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other…
Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 3 hours ago
SP
Heavy Duty Mechanic - Apprentice (Year 1)
Sun Peaks Resort
BC · Sun Peaks Mountain, BC
- Full-time
…collaborative approach to delivering our guests' finest mountain resort experience. We value innovation and development that contribute to business success and personal growth. We also know…
Added 4 hours ago
A
Third Key Holder
Ardene
Winnipeg, MB
- Part-time
Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail - we want to hear from you.
Added 4 hours ago
W
Customer Service Manager
Walmart
Grand Falls-Windsor, NL
- Part-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 4 hours ago
LC
Pharmacist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Mississauga, ON
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 4 hours ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Barrie, ON
- Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…

Walmart Canada

Customer Service Manager

Grand Falls-Windsor, NL, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

‎

Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

19 CROMER AVE, EXPLOITS VALLEY MALL GRAND FALLS-WINDSOR, NL A2A 1X3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating register coverage, and maintaining efficient customer flow. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Flow Management
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Cash Audits
Electronic Article Surveillance
Failure To Deactivate Logs
Loss Prevention
Emergency Procedures
Safety Compliance
Theft Prevention
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Evening And Weekend Shifts
Physical Inventory Tasks

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