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Added 1 hour ago
AC
Part-time Technologist, Outdoor Adventure Program (Pembroke)
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Part-time
Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.
Added 3 hours ago
GF
Corporate Account Manager - Toronto or Southwestern ON
GoodLife Fitness
London, ON
- Full-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 3 hours ago
C
Privacy Specialist, Privacy Compliance, Access and Freedom of Information Department – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 5 hours ago
SD
Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Added 5 hours ago
CI
Seasonal Associate
Carters Inc.
Woodbridge, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 7 hours ago
WC
Customer Service Manager
Walmart Canada
Grand Falls-Windsor, NL
- $15 CAD / hour
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 8 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
AB · Edmonton, AB
- $15 CAD / hour
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 8 hours ago
TC
Retail Sales Associate PT Winners Confederation
TJX Canada – Winners, Marshalls, HomeSense
Saskatoon, SK
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 9 hours ago
W
Customer Service Manager
Walmart
Grand Falls-Windsor, NL
- Part-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 9 hours ago
LC
Beauty Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Barrie, ON
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Added 9 hours ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Barrie, ON
- Part-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Added 10 hours ago
TT
Retail Sales Associate PT Winners Confederation
The TJX Companies, Inc.
Saskatoon, SK
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 11 hours ago
HE
Line Cook
Hotel Equities Group, LLC
Nanaimo, BC
- Full-time
Bend, reach, stoop, and lift throughout the workday.
Added 13 hours ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Full-time
Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.
Added 14 hours ago
CI
Sales Associate
Carters Inc.
Calgary, AB
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 14 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
5+ year demonstrable experience working with modern ERP environments and related business process domains (e.g. Dynamics 365, Oracle Fusion, Workday, SAP)
Added 15 hours ago
TC
Associé / Associée de Magasin de Détails Temps Partiel Winners/HomeSense - Méga Centre Lebourgneuf -
TJX Companies
QC · Ville de Québec, Quebec
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 15 hours ago
TC
Coordonnateur / Coordonnatrice de Magasin de Détail Temps Plein Winners - Promenades Drummondville
TJX Companies
Drummondville, QC
- Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 17 hours ago
ST
Mold Maker - Delduca Plant
SyBridge Technologies
Windsor, ON
- Full-time
Ability to stand and walk for extended periods throughout the workday
Added 18 hours ago
IF
Diesel Apprentice - Technician II
Impact Fulfillment Services
Dartmouth, NS
- Full-time
Added 18 hours ago
IF
Vehicles Sales Manager
Impact Fulfillment Services
Dartmouth, NS
- Full-time
Added 18 hours ago
IF
Rental Account Manager
Impact Fulfillment Services
Toronto, ON · Etobicoke, ON
- Full-time
Added 18 hours ago
IF
Rental Account Manager
Impact Fulfillment Services
Concord, ON
- Full-time
Added 18 hours ago
IF
Account Manager Combo BDM / CDM
Impact Fulfillment Services
Kitchener, ON
- Full-time
Added 18 hours ago
W
(CAN) Customer Service Manager
Walmart
Edmonton, AB
- Part-time
Please login to your Workday account and use the Find Jobs report to apply for this job.

Walmart Canada

Customer Service Manager

Grand Falls-Windsor, NL, Canada

$15 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

‎

Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

19 CROMER AVE, EXPLOITS VALLEY MALL GRAND FALLS-WINDSOR, NL A2A 1X3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating register coverage, and maintaining efficient customer flow. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Flow Management
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Support
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Cash Audits
Electronic Article Surveillance
Failure To Deactivate Logs
Loss Prevention
Emergency Procedures
Safety Compliance
Theft Prevention
Credit Card Services
Protection Plans
Customer Discounts
Associate Discounts
Evening And Weekend Shifts
Physical Inventory Tasks

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