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Added 12 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Niagara Falls, ON
- $52,500 CAD / year
- Full-time
You won’t just observe - you’ll own projects, manage accounts, build customer relationships, and make real business decisions, all with the guidance of experienced leaders across the…
Added 12 mins ago
SF
Business Development Manager (ON)
Standard Fire Safety
ON · Ontario, Canada
- Full-time
…not only compensation, but also our investment in your career growth and development. Standard Fire offers a benefits package that includes items such as health insurance (medical, dental,…
Added 12 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Waterloo, ON
- $52,500 CAD / year
- Full-time
You won’t just observe - you’ll own projects, manage accounts, build customer relationships, and make real business decisions, all with the guidance of experienced leaders across the…
Added 12 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
London, ON
- $52,500 CAD / year
- Full-time
You won’t just observe - you’ll own projects, manage accounts, build customer relationships, and make real business decisions, all with the guidance of experienced leaders across the…
Added 12 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Moncton, NB
- $52,500 CAD / year
- Full-time
You won’t just observe - you’ll own projects, manage accounts, build customer relationships, and make real business decisions, all with the guidance of experienced leaders across the…
Added 12 mins ago
S
Acquisition Account Manager - French Bilingual Hybrid
Staples
Montreal, QC
- Full-time
As an Acquisition Account Manager supporting SPP Canada, you will build a high-value new business pipeline and turn promising opportunities into lasting client partnerships. You will work…
Added 12 mins ago
WC
(CAN) Gérant adjoint, pertes totales et conformité
Walmart Canada
Montreal, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 12 mins ago
OF
Field Sales Representative
Open Fields Distribution
Saskatoon, SK
- Full-time
The Field Sales Representative is responsible for driving revenue growth by building and maintaining strong customer relationships, identifying new sales opportunities, and delivering…
Added 12 mins ago
WC
Senior Manager, Store Space Design
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...As the Senior Manager of Store Space Design, you will lead the strategic planning and execution of store remodels and format initiatives that drive sales growth, enhance…
Added 12 mins ago
WC
CUSTOMER SERVICE MANAGER
Walmart Canada
Dryden, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 12 mins ago
WC
CUSTOMER SERVICE MANAGER
Walmart Canada
Dryden, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 12 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Pointe-Claire, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 12 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 12 mins ago
SR
Regional Technical Sales Manager
STRIVE Recruitment Inc.
Delson, QC
- $110,000 to $115,000 CAD / year
- Full-time
This position is an on-site position for the first few months of training; however, the Regional Sales Manager will spend 80% of the time on the road, visiting customers, attending customer…
Added 12 mins ago
WC
(CAN) Gérant de rayon leader, aliments
Walmart Canada
Alma, QC
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 12 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Demonstrated commitment to customer service and teamwork.
Added 12 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 12 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
Added 13 mins ago
TG
General Manager, Aviation
Thomson Gordon Group
Burlington, ON
- Full-time
Reporting to the CEO of the Thomson-Gordon Group, the General Manager, MBA will be responsible for the administrative leadership at Marsh Brothers Aviation, a division of the Thomson-Gordon…
Added 13 mins ago
C
Account Manager
CBRG
Melfort, SK
- Full-time
As an Account Manager, you will be responsible for driving revenue growth, developing new business opportunities, and managing key customer relationships within your assigned territory.
Added 13 mins ago
F
Senior Mobile Engineer (React Native)
Fig
Toronto, ON
- Full-time
…hiring a Senior Mobile Engineer, reporting to the Engineering Manager of our digital banking team, to build and own the Fig banking app on iOS and…
Added 13 mins ago
F
Senior Backend Engineer (TypeScript)
Fig
Toronto, ON
- Full-time
…hiring a Senior Backend Engineer, reporting to the Engineering Manager of our digital banking team, to build the backend of our new…
Added 13 mins ago
HI
Manager, Commercial Auto and Transportation
HUB International
Langley (District), BC · Langley, BC
- Full-time
The Manager, Commercial Auto & Transport is responsible for leading the team in the financial success of the department and financial success of Hub as a whole, delivering exceptional…
Added 27 mins ago
F
Senior Mobile Engineer (React Native)
Fig
Toronto, ON
- Full-time
…hiring a Senior Mobile Engineer, reporting to the Engineering Manager of our digital banking team, to build and own the Fig banking app on iOS and…
Added 27 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Levis, QC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…

Walmart Canada

Customer Service Manager

Fort Saskatchewan, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

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Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9551 87TH AVE, FORT SASKATCHEWAN, AB T8L 4N3, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient customer flow, and support associates. Oversee transactions, cash and register controls, safety procedures, loss-prevention processes, and training on company programs and standards.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as prolonged standing, bending, and lifting.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Transaction Oversight
Cash Management
Register Auditing
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Loyalty
Adaptability
Inventory Handling

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Customer Concerns
Associate Support
Training And Development
Scanning Accuracy
Productivity Standards
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Company Programs
Discount Programs
Electronic Article Surveillance
Failure To Deactivate Logs
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Procedures
Theft Prevention
Evacuation Procedures
Shift Flexibility
Physical Demands

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