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Added 10 mins ago
NB
Branch Administrator / Operations Agent
National Bank of Canada
Ancaster, ON
- Full-time
Closely monitor budgets related to the branch’s operating activities and promote good business practices
Added 10 mins ago
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Associate
National Bank of Canada
Quebec, QC
- Full-time
Analyze client accounts to prepare for activities that support wealth advisors in their business development
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Banking Advisor
National Bank of Canada
Quebec, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 10 mins ago
NB
Account Manager, Commercial Banking - Agriculture
National Bank of Canada
London, ON
- Full-time
As an Account Manager, Agriculture you will manage a portfolio of clients. You will provide client support, establish lasting business relationships with the agribusiness community, and…
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NB
Associate
National Bank of Canada
Rivière-du-Loup, QC
- Full-time
Analyze client accounts to prepare for activities that support wealth advisors in their business development
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Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
Demonstrate the ability to build lasting business relationships.
Added 11 mins ago
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Acount Manager SME
National Bank of Canada
Montreal, QC
- Full-time
Identify business opportunities in your market for all of the Bank's products and services;
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NB
Banking Advisor
National Bank of Canada
Thetford Mines, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 11 mins ago
IG
Power BI Analyst
Insight Global
Toronto, ON
- $40 to $48 CAD / hour
- Contract
…operational support. They will work closely with the Senior Manager to understand business problem statements, assess whether opportunities are valuable and scalable enough to be developed…
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Management Trainee
Enterprise
Prince Albert, SK
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
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LH
Corporate Controller
Landmark Homes
AB · Edmonton, AB
- Full-time
Lead practical integration of finance teams, workflows and shared support services across the Group, balancing common standards with business-specific needs.
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Senior Program Manager, Canada Transportation - NDPE
Amazon
Toronto, ON
- Full-time
…continued investment in network expansion. As a Senior Program Manager on the Canada Transportation team, you will be the single point of accountability for Canada's overall Cost to Serve…
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Marketing And Communications Coordinator
Thompson Regional Airport
Thompson, MB
- Full-time
Reporting to the Manager, Business Development, the Coordinator translates organizational priorities, projects, and achievements into clear, audience-appropriate communications and…
Added 11 mins ago
BH
Labour Relations Specialist - Human Resources #529-26
Brightshores Health System
Owen Sound, ON
- Full-time
Reporting to the Manager, Employee and Labour Relations, the Labour Relations Specialist provides specialized labour and employee relations support across the organization. The role advises…
Added 11 mins ago
MO
Manager, National Asset and Recovery
Meridian OneCap Credit Corp.
Toronto, ON
- Full-time
Meridian OneCap Credit Corp is an equipment and finance company providing a broad range of financial services to businesses throughout Canada. Our parent, Meridian Credit Union, has over 70…
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Manager, Forensic Accounting & Litigation Support
GlassRatner
Toronto, ON
- Full-time
Manager, Forensic Advisory & Litigation Services
Added 11 mins ago
PE
MD, Head of Legal - Canada
Page Executive
Toronto, ON
- Full-time
Partner with business, product, compliance, and executive leadership teams to support the expansion of investment products and services across the Canadian market.
Added 11 mins ago
PM
Senior Purchasing Manager
Prime Management Group Inc.
Brampton, ON
- $120,000 to $130,000 CAD / year
- Full-time
Prime Management Group is recruiting a Senior Purchasing Manager on behalf of an established metal fabrication manufacturer with multiple facilities across North America.
Added 11 mins ago
2L
Account Manager (Growth + Outbound)247 Labs · Toronto · Hybrid· Full-time
247 Labs
Toronto, ON
- Full-time
…You become the person each client trusts, you learn how their business works, and you find the next project before they've thought to ask. In the second, you open new doors: cold email,…
Added 11 mins ago
MB
Manager, Digital App & Loyalty
MBI Brands
Markham, ON
- Full-time
Job Title: Manager, Digital App & Loyalty, MBIB
Added 11 mins ago
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Data Analyst and Business Intelligence Developer (1 Year contract)
Agrocrop Exports Ltd.
Bolton, ON
- Contract
We are seeking an experienced Data and Business Intelligence Analyst to turn financial, manufacturing, and supply chain data into reliable reporting and practical business recommendations.…
Added 11 mins ago
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Business Solutions Manager - B2B Sales
Tom Harris Cellular
Vancouver, BC
- Full-time
Your Territory. Your Business. Your Earning Potential.
Added 11 mins ago
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Manager, Insurance & Risk Services
City of Burlington
Burlington, ON
- $114,971 to $143,713 CAD / year
- Full-time
Reporting to the Deputy City Solicitor, the Manager, Insurance and Risk Services leads the City’s insurance and risk management programs to protect municipal assets and reduce liability…
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Office Manager
Altis
Toronto, ON · North York, ON
- $80,000 to $90,000 CAD / year
- Full-time
…find an experienced, proactive, and highly organized Office Manager. This multifaceted opportunity combines hands-on office management with administrative, project, and business operations…
Added 11 mins ago
TH
Business Solutions Manager - B2B Sales
Tom Harris Cellular
Toronto, ON
- Full-time
Your Territory. Your Business. Your Earning Potential.

Walmart Canada

CUSTOMER SERVICE MANAGER

Dryden, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

620 GOVERNMENT ST, DRYDEN, ON P8N 0A2, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating register coverage, training associates, and overseeing transactions and cash controls. Maintain safety, emergency readiness, loss-prevention procedures, and compliance with company programs and operational standards.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Support
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Register Operations
Cash Management
Register Audits
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Failure To Deactivate Logs
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Procedures
Emergency Codes
Evacuation Procedures
Credit Card Services
Protection Plans
Customer Loyalty
Associate Training
Operational Compliance
Shift Flexibility
Retail Groceries

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