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Added 6 mins ago
NB
Branch Administrator / Operations Agent
National Bank of Canada
Ancaster, ON
- Full-time
…clients in about 100 branches. You will report to the Regional Manager and work closely with a team of investment…
Added 6 mins ago
NB
Associate
National Bank of Canada
Quebec, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 6 mins ago
NB
Banking Advisor
National Bank of Canada
Quebec, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 6 mins ago
NB
Account Manager, Commercial Banking - Agriculture
National Bank of Canada
London, ON
- Full-time
You report to the agricultural vice-president and manage a customer portfolio located between Strathroy, London, Clinton and Listowel. Our training programs use on-the-job learning to help…
Added 6 mins ago
NB
Associate
National Bank of Canada
Rivière-du-Loup, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 6 mins ago
NB
Manager, Financing Solutions - Agriculture Group
National Bank of Canada
London, ON
- Full-time
A career as Manager financing solutions in the Commercial Banking, Agriculture & Agribusiness means working closely with the commercial account managers and several other internal and…
Added 6 mins ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
…depending on team availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in…
Added 6 mins ago
NB
Acount Manager SME
National Bank of Canada
Montreal, QC
- Full-time
A career as an SME Account Manager in the 1859 Private Wealth Management team means acting as a privileged guide for hundreds of small to medium-sized businesses, surrounded by experts, to…
Added 6 mins ago
NB
Banking Advisor
National Bank of Canada
Thetford Mines, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 6 mins ago
SC
Department Manager, Softgoods
Sport Chek
Corner Brook, NL
- Full-time
If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.
Added 6 mins ago
E
Management Trainee
Enterprise
Prince Albert, SK
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 6 mins ago
A
Senior Program Manager, Canada Transportation - NDPE
Amazon
Toronto, ON
- Full-time
Amazon's transportation network is a critical driver of the customer experience flywheel, where faster delivery speeds and lower shipping costs attract more customers, generate more volume,…
Added 6 mins ago
TR
Marketing And Communications Coordinator
Thompson Regional Airport
Thompson, MB
- Full-time
Reporting to the Manager, Business Development, the Coordinator translates organizational priorities, projects, and achievements into clear, audience-appropriate communications and…
Added 6 mins ago
MO
Manager, National Asset and Recovery
Meridian OneCap Credit Corp.
Toronto, ON
- Full-time
…programs with the most efficient transaction process and superior customer service. With the largest direct sales force within the Canadian market, it’s no wonder our customer service is…
Added 6 mins ago
CR
Health Care Aide- Casual
COGIR Real Estate
St. Albert, AB
- Part-time
Reporting to the Health & Wellness Manager or Director of Care, the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under…
Added 6 mins ago
SL
Department Sales Manager, Hardgoods
Sporting Life
Laval, QC
- Full-time
…outdoors with operational expertise to create a standout retail experience. You’ll set the tone as a role model for outstanding customer service, fostering a fun, inclusive, and…
Added 6 mins ago
MB
Manager, Digital App & Loyalty
MBI Brands
Markham, ON
- Full-time
The Manager, Digital App & Loyalty, MBIB is responsible for managing the development, launch, and ongoing optimization of MBI Brands’ digital ordering and customer loyalty programs for Mary…
Added 6 mins ago
AE
Data Analyst and Business Intelligence Developer (1 Year contract)
Agrocrop Exports Ltd.
Bolton, ON
- Contract
…practical business recommendations. You will work directly with BI Manager, Finance, Operations, and Supply Chain teams to understand business needs, investigate performance, and deliver…
Added 6 mins ago
MB
Senior Manager, Paid Media
MAV Beauty
Vaughan, ON
- Full-time
The Senior Manager, Paid Media is the performance engine of MAV’s Integrated Marketing Communications team. This role owns day‑to‑day paid media strategy, planning, and optimization across…
Added 6 mins ago
TH
Business Solutions Manager - B2B Sales
Tom Harris Cellular
Vancouver, BC
- Full-time
Be part of a team built on decades of experience, exceptional sales and support, and an unwavering commitment to delivering remarkable customer service.
Added 6 mins ago
TH
Business Solutions Manager - B2B Sales
Tom Harris Cellular
Toronto, ON
- Full-time
Be part of a team built on decades of experience, exceptional sales and support, and an unwavering commitment to delivering remarkable customer service.
Added 6 mins ago
CP
Construction Coordinator
Contract Professionals Canada Inc.
Markham, ON
- Contract
Support the Construction Project Manager in addressing technical questions or problems that arise during construction, and facilitate correct interpretation of design specifications,…
Added 6 mins ago
RA
Account Manager
Recycling Alternative
Vancouver, BC
- Full-time
Provide top-notch customer service to designated clients, including handling day-to-day requests and communicating clearly both on and off site
Added 6 mins ago
T
Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 6 mins ago
SR
Mechanic - Level 1
Sunbelt Rentals, Inc.
Collingwood, ON
- Full-time
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to…

Walmart Canada

CUSTOMER SERVICE MANAGER

Dryden, ON, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

620 GOVERNMENT ST, DRYDEN, ON P8N 0A2, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating register coverage, training associates, and overseeing transactions and cash controls. Maintain safety, emergency readiness, loss-prevention procedures, and compliance with company programs and operational standards.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Support
Time Management
Physical Stamina

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Coverage
Register Operations
Cash Management
Register Audits
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Failure To Deactivate Logs
Loss Prevention
Theft Prevention
Safety Procedures
Emergency Procedures
Emergency Codes
Evacuation Procedures
Credit Card Services
Protection Plans
Customer Loyalty
Associate Training
Operational Compliance
Shift Flexibility
Retail Groceries

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