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Added 7 mins ago
W
(CAN) Customer Service Manager
Walmart
Trenton, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 7 mins ago
W
(CAN) Self Checkout Attendant - part time
Walmart
Chatham-Kent, ON
- Part-time
…and escalate cash or technical issues to the Customer Service…
Added 7 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Rouyn-Noranda, QC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 7 mins ago
W
(CAN) Health and Beauty Team Associate
Walmart
Brockville, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 22 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Slave Lake, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 22 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Cobourg, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 22 mins ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Vancouver, BC
- Part-time
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 22 mins ago
LH
Job Title Manager
Lookout Housing + Health Society
Vancouver, BC
- Full-time
The Manager is responsible for the oversight of Powell Street Getaway & Powell Horizon Residence/Keefer Lodge, ensuring all clientele receive the pertinent service. Salary will be…
Added 22 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Victoriaville, QC
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 22 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Proven knowledge of ALARA and radiation safety.
Added 22 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Brockville, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 22 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Proven knowledge of ALARA and radiation safety.
Added 22 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Proven knowledge of ALARA and radiation safety.
Added 22 mins ago
LH
Job Title Janitor/Maintenance
Lookout Housing + Health Society
Vancouver, BC
- Full-time
Must have current Occupational First Aid Level 1 Certificate
Added 22 mins ago
LH
2600002973 - Pathologist Assistant
Lakeridge Health
Oshawa, ON
- Internship
Must have a satisfactory performance record; · Must have a proven attendance record;
Added 37 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 37 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Proven knowledge of ALARA and radiation safety.
Added 52 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Rouyn-Noranda, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 52 mins ago
(CAN) Self Checkout Attendant - part time
Walmart Canada
Chatham-Kent, ON · Chatham, ON
…and escalate cash or technical issues to the Customer Service…
Added 52 mins ago
WC
Customer Service Manager
Walmart Canada
Grand Falls-Windsor, NL
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 52 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Kemptville, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 52 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Cobourg, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 52 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
ON · Hannon, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 52 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Calgary, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 52 mins ago
W
(CAN) Gérant de rayon, déchargement
Walmart
Shawinigan, QC
- Part-time
…merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and operational…

Walmart Canada

Customer Service Manager

Grand Falls-Windsor, NL, Canada

$15 CAD / hour · Full-time

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.30.

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Le taux horaire minimum pour ce poste débute à 17.30.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

19 CROMER AVE, EXPLOITS VALLEY MALL GRAND FALLS-WINDSOR, NL A2A 1X3, Canada

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More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating register coverage, training associates, and overseeing transactions and cash controls. Maintain safety, security, loss-prevention, and company-program standards while helping ensure efficient store operations.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirement is listed. The role requires flexibility to work evenings, weekends, and holidays, and involves standing, repetitive tasks, and lifting items weighing up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Inventory Handling
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Transaction Approvals
Cash Management
Register Opening And Closing
Cash Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Credit Card Services
Walmart Protection Plans
Charity Initiatives
Inventory Handling
Stocking
Store Recovery

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Work requirements

Jobs in Canada