Jobs in Canada

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Added 19 mins ago
Scheduler/Chassis Coordinator - Truck and Trailer
Brandt Group of Companies
Nisku, AB
Full-time
…schedule for BT&T Manufacturing by working with the manufacturing manager, the chassis vendors and other key vendors. Maintain clear communication and statuses with the suppliers and the…
Added 19 mins ago
Systems Administrator/Operations Support Specialist – Senior - RQ11514
S M Software Solutions Inc
Toronto, ON
Internship
Knowledge of ITIL-based service management processes, incident management, problem management, change management, and operational support.
Added 19 mins ago
Systems Administrator/Operations Support Specialist – Senior - RQ11514
S M Software Solutions Inc
Toronto, ON
Internship
Knowledge of ITIL-based service management processes, incident management, problem management, change management, and operational support.
Added 19 mins ago
UX Researcher – Senior - RQ00786
S M Software Solutions Inc
Toronto, ON
Internship
…resource will collaborate with users, business, clinical, product, change management, technical and vendor partners to gather qualitative and quantitative insights, validate workflows and…
Added 19 mins ago
UX Researcher – Senior - RQ00786
S M Software Solutions Inc
Toronto, ON
Internship
…resource will collaborate with users, business, clinical, product, change management, technical and vendor partners to gather qualitative and quantitative insights, validate workflows and…
Added 19 mins ago
National Sales Manager, Respiratory - Quebec/West Bilingual
Xediton Pharmaceuticals Inc.
Quebec, QC
Full-time
Bilingual Sales Manager, Respiratory Quebec/West.
Added 19 mins ago
Software Developer – CRM – Intermediate - RQ10976
S M Software Solutions Inc
Toronto, ON
Full-time
Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public…
Added 19 mins ago
Software Developer – CRM – Intermediate - RQ10976
S M Software Solutions Inc
Toronto, ON
Full-time
Experience with Siebel modules such as Public Sector CRM, Contracts, Lead, Management, Partner, Public Sector Partner Portal, Campaign Management, Marketing, Resource Manager, and Public…
Added 19 mins ago
Project Manager/Leader - Senior - RQ11582
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking an experienced Senior Project Manager/Leader with strong expertise in large-scale, complex, high-profile and high-risk I&IT projects, organizational development, strategy…
Added 19 mins ago
Senior Analyst, Legal Solutions & Technology
Electronic Arts (EA)
Vancouver, BC
Full-time
…responsible for end-user training and meaningfully contribute to change…
Added 19 mins ago
Project Manager/Leader - Senior - RQ11582
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking an experienced Senior Project Manager/Leader with strong expertise in large-scale, complex, high-profile and high-risk I&IT projects, organizational development, strategy…
Added 19 mins ago
Senior Manager, Strategy and Operations - People Experience
Electronic Arts (EA)
Vancouver, BC
Full-time
Partner with the Senior Communications Manager to ensure communication flows are connected to and consistent with the Management Operating System (MOS).
Added 19 mins ago
Project Manager/Leader - Senior - RQ11559
S M Software Solutions Inc
Toronto, ON
Internship
We are looking for a highly experienced Senior Project Manager/Leader to manage large-scale, complex, high-profile, and high-risk projects for OPS Gov Tech ON initiatives. The ideal…
Added 19 mins ago
Server
Shannex Incorporated
Mississauga, ON
Part-time
…ongoing feedback from residents and guests to the Dining Room Manager on meals and menu choices in order to be continually…
Added 19 mins ago
Project Manager/Leader - Senior - RQ11559
S M Software Solutions Inc
Toronto, ON
Internship
We are looking for a highly experienced Senior Project Manager/Leader to manage large-scale, complex, high-profile, and high-risk projects for OPS Gov Tech ON initiatives. The ideal…
Added 19 mins ago
Product Manager
CGI
Toronto, ON
Full-time
This individual contributor role combines hands-on product management with strategic planning and stakeholder engagement across customers, business, operations, and technology teams.
Added 19 mins ago
Tax Manager
Philip Morris International
Toronto, ON
$145,400 CAD / year
Full-time
With huge change comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to advance your career in…
Added 19 mins ago
HVAC O&M Controls Technician
Johnson Controls
Toronto, ON · Richmond Hill, ON
Full-time
…time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager or subcontractors on projects…
Added 34 mins ago
Application Support - Salesforce Manager
Brandt Group of Companies
Regina, SK
Full-time
Oversee release management, deployment processes, and change control
Added 34 mins ago
Manager, BI & Reporting
Apotex
Toronto, ON · North York, ON
$95,594.4 to $133,832.16 CAD / year
They will utilize best practices of Organizational Change Management to guide all rollout plans of new technology and processes. As a Manager, they should take on a leadership role within…
Added 34 mins ago
Finance Project Transformation Senior Associate
Pwc Canada
Toronto, ON · Ottawa, ON
Full-time
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Added 48 mins ago
Account specialist, High Value at Risk (HVAR)
BMO
BC · British Columbia, Canada
Part-time
…not limited to, coaching and training, quality audits, vendor management and credit collection…
Added 48 mins ago
Senior Procurement Analyst - Property Management
Brandt Group of Companies
Regina, SK
Full-time
Strong implementation and change management skills, and performance drive
Added 48 mins ago
Project Coordinator
JEN COL Construction
Acheson, AB
Full-time
The Intermediate Project Coordinator (PC) is responsible for assisting the Project Manager (PM) with all aspects of the construction project, from initiation through to closeout. They…
Added 48 mins ago
Product Manager
First National Financial LP
Toronto, ON · East York, ON
Full-time
…prioritized backlog, build ready requirements, and successful change in the operation. The Product Manager owns what the product must deliver, its adoption, and value outcomes; the Business…

Walmart Canada

Customer Service Manager

Campbell River, BC, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

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Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1477 ISLAND HWY, CAMPBELL RIVER, BC V9W 8E5, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Leadership
Customer service
Operational management
Cash management
Conflict resolution
Staff training
Loss prevention
Compliance
Inventory management
Safety procedures
Communication
Adaptability
Time management
Attention to detail

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Compliance
Staff Development
Transaction Oversight
Operational Standards
Merchandise Deactivation
Store Maintenance
Workplace Safety

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