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Added 47 mins ago
General Merchandise Associate
Walmart Canada
Flin Flon, MB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 47 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Pincher Creek, AB
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 47 mins ago
(CAN) Overnight Lead Department Manager
Walmart Canada
Fort St. John, BC
Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 47 mins ago
(CAN) Maintenance Team Associate(Overnight Associate)
Walmart Canada
Courtenay, BC
Full-time
Added 47 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Pincher Creek, AB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 47 mins ago
FT (CAN) Stockperson/Cartpusher
Walmart Canada
Brooks, AB
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 47 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Contract
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 47 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Courtenay, BC
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 47 mins ago
(CAN) Overnight Associate
Walmart Canada
Red Deer, AB
Contract
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 47 mins ago
(CAN) Stocking 3 Team Lead
Walmart Canada
Red Deer, AB
Full-time
Position Summary...Assists in the leadership of the overnight stocking teams and department processes, respond to problems and inquiries and develop associates through teaching and training.
Added 47 mins ago
OMNI Customer Fulfillment Associate
Walmart Canada
Calgary, AB
Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 47 mins ago
(CAN) General Merchandise Associate PT
Walmart Canada
Owen Sound, ON
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 47 mins ago
(CAN) Stockperson/Cartpusher
Walmart Canada
Owen Sound, ON
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 47 mins ago
(CAN) Meat Associate
Walmart Canada
Temiskaming Shores, ON
Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 47 mins ago
(CAN) MEAT ASSOCIATE
Walmart Canada
Brockville, ON
Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 47 mins ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Ottawa, ON
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 47 mins ago
(CAN) PRODUCE STOCKER
Walmart Canada
Brockville, ON
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 47 mins ago
(CAN) Stockperson/Cartpusher
Walmart Canada
Owen Sound, ON
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 47 mins ago
(CAN) Produce Stocker
Walmart Canada
North Vancouver, BC
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 47 mins ago
(CAN) Overnight Associate
Walmart Canada
Calgary, AB
Contract
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 47 mins ago
(CAN) General Merchandise Associate
Walmart Canada
Owen Sound, ON
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 1 hour ago
(CAN) Overnight Associate(Stocking-3 Team Associate)
Walmart Canada
Courtenay, BC
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 1 hour ago
(CAN) Overnight Associate
Walmart Canada
Pincher Creek, AB
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 1 hour ago
(CAN) Dairy Frozen Associate
Walmart Canada
Kelowna, BC
Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 1 hour ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Alexis Whitecourt 232, AB · Whitecourt, AB
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…

Walmart Canada

Customer Service Manager

Campbell River, BC, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

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Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1477 ISLAND HWY, CAMPBELL RIVER, BC V9W 8E5, Canada

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Leadership
Customer service
Operational management
Cash management
Conflict resolution
Staff training
Loss prevention
Compliance
Inventory management
Safety procedures
Communication
Adaptability
Time management
Attention to detail

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Compliance
Staff Development
Transaction Oversight
Operational Standards
Merchandise Deactivation
Store Maintenance
Workplace Safety

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