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Added 11 mins ago
Avionics Technical Service Representative
L3Harris Technologies
Saguenay, QC · Bagotville, Queb
Under the Bagotville Site Manager, the Avionics Technical Support Representative is responsible to provide technical Service and Expertise in the field of avionic CF-18 systems and…
Added 11 mins ago
Donor Centre Associate - Process Lead
Canadian Blood Services
Lethbridge, AB
…members, and volunteers providing them with safe and quality service during each stage of the collection…
Added 11 mins ago
Service Lead Foreman
Premier Equipment
Listowel, ON
$33.98 to $42.91 CAD / hour
Full-time
As a Service Lead, you will oversee the daily operations of the service department, ensuring work orders are accurately processed, jobs are assigned efficiently, and customer expectations…
Added 11 mins ago
Strategic Account Manager
Fidelity Canada
Mississauga, ON · Toronto, ON
Full-time
Reporting into the Strategic Account Management, VP, the Strategic Account Manager will be the central point of contact and relationship lead for an assigned group of FCC Clients. This role…
Added 11 mins ago
Product Manager - Loyalty and Value Proposition
Servus Credit Union
Calgary, AB · Edmonton, AB
Full-time
We are hiring for a full-time Product Manager - Loyalty and Value Proposition to join our Products, Pricing & Loyalty Team!
Added 11 mins ago
Sales Associate Full Time - Lansdowne Place
Wow! Mobile Boutique
Peterborough, ON
Full-time
…in every aspect of our business. We focus on a personalized customer experience, providing solutions from Canada’s top wireless carriers, TELUS, Rogers, Koodo, Fido and Chatr. Our…
Added 11 mins ago
National Field Manager
Match Retail
Montreal, QC
Other
As a Match Retail National Field Manager you are responsible for managing a dedicated sales team on a daily basis. You will be required to lead, train, coach, and motivate field sales staff…
Added 11 mins ago
Educator/Key Holder
Tokyo Smoke
Happy Valley-Goose Bay, NL
Part-time
Reporting to the Store Manager, Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member…
Added 11 mins ago
Educator/Key Holder
Tokyo Smoke
Winnipeg, MB
Part-time
Reporting to the Store Manager, Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member…
Added 11 mins ago
Store Manager
Tokyo Smoke
Regina, SK
Full-time
The primary role of the store manager is to maintain the efficient running of the total store. To provide an outstanding experience to all store guests while controlling costs and…
Added 11 mins ago
Personal Trainer
Crunch Fitness Canada
Oakville, ON
$25 to $40 CAD / hour
Full-time
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts),…
Added 11 mins ago
Personal Trainer
Crunch Fitness Canada
Woodbridge, ON
$25 to $40 CAD / hour
Full-time
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts),…
Added 11 mins ago
Personal Trainer
Crunch Fitness Canada
Brampton, ON
$25 to $40 CAD / hour
Full-time
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts),…
Added 11 mins ago
Deputy Program Manager, Airborne MAISR Program
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Ottawa, ON
$105,000 to $135,000 CAD / year
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We are currently hiring for a Deputy Program Manager (DPM) to support our Manned Airborne Intelligence, Surveillance and Reconnaissance (MAISR) In-Service Support (ISS) Program. This is a…
Added 25 mins ago
Terminal Clerk
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…communication to maintain operational efficiency and exceptional service…
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Inside Sales Manager
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Under the general direction of the Vice President of Sales, the Inside Sales Manager sells corporate products or services through the achievement of opportunity-based sales quotas…
Added 25 mins ago
Client Success Specialist
ETS
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Full-time
…average day will be spent working closely with the Client Success Manager, supporting clients. Specifically, engaging with clients to support them in building and delivering their…
Added 25 mins ago
Prepared Foods - Clerk Department Second Deli
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Full-time
Provide customers with friendly and professional service. Fulfill duties for all areas of the Deli/ A La Carte Department. Supervise the Deli/A La Carte Department and staff in the absence…
Added 25 mins ago
Key Account Manager, Atlantic Canada
Dandurand Group
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Full-time
Reporting to the Regional Director, Atlantic Canada, the Key Account Manager leads account management activities across the Atlantic provinces. They are responsible for building and…
Added 25 mins ago
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Mississauga, ON
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 25 mins ago
Customer Service Representative
ArcelorMittal Produits longs Canada
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Reporting to the Customer Service Manager, the Customer Service Representative plays a key role in order management and customer satisfaction.
Added 25 mins ago
Customer Success Manager
Quantum World Technologies Inc.
Montreal, QC
Contract
We are looking for an experienced Customer Success Manager (CSM) with strong knowledge of Observability, Open Source technologies, Cloud platforms, and DevOps practices. The CSM will be…
Added 25 mins ago
Procurement Coordinator - Contract
The Beer Store
Bolton, ON
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…our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings passion, expertise, and a commitment to exceptional service…
Added 25 mins ago
Front Store Manager, Salaried Part Time Flexible Shifts
Loblaw Companies Limited
Mississauga, ON
Part-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 25 mins ago
Manager, DevOps & App Support
Michael Page
Markham, ON
$105,000 to $115,000 CAD / year
Full-time
…integrations, CI/CD pipelines, monitoring tools, databases, and customer-facing applications. The ideal candidate will demonstrate strong leadership, vendor management, and stakeholder…

Closed listing

Walmart Canada

Customer Service Manager - FULL TIME

Amherst, NS, Canada

Pay: $15 CAD / hour
Job type: Full-time
Closing date: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

This opening has closed.

The original listing is kept below for reference.

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Original job description

Archived listing. The details below describe a past opening.

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.70.

‎

Le taux horaire minimum pour ce poste débute à 17.70.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

46 ROBERT ANGUS DR, AMHERST, NS B4H 4R7, Canada

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Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

About employer

More about this job

Responsibilities

Lead front-end operations to provide excellent customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Scanning Accuracy
Operational Compliance
Customer Loyalty

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Register Operations
Cash Management
Register Audits
Purchase Transactions
Returns And Exchanges
Scanning Accuracy
Associate Training
Company Programs
Customer Loyalty
Loss Prevention
Electronic Article Surveillance
Emergency Procedures
Safety Compliance
Theft Prevention
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives
Inventory Recovery
Store Standards
Shift Flexibility

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