Jobs in Canada

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Added 6 mins ago
Store Crew
7-Eleven
Calgary, AB
Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 6 mins ago
Analytics Lead, Central Market Management
Lyft
Toronto, ON
Full-time
Work with stakeholders and other teams to track, report, and reconcile budget allocation across marketplace programs.
Added 6 mins ago
Demand Marketing Specialist
PrideNow
Toronto, ON
$31.72 CAD / hour
Contract
…with our integrated campaign managers to support the execution programs that drive the core marketing campaign strategies that generate and accelerate revenue…
Added 6 mins ago
Store Crew
7-Eleven
Humboldt, SK
Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 6 mins ago
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
Full-time
Lead, manage and grow our Quebec P&C Actuarial Services team, including team development, client service delivery and business growth
Added 6 mins ago
IBM Maximo Functional Consultant
K&K Global Talent Solutions INC.
Calgary, AB
Full-time
Lead workshops and gather business requirements from Utilities stakeholders.
Added 6 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 6 mins ago
Store Crew
7-Eleven
Calgary, AB
Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 6 mins ago
EHS Coordinator
Minth North America, Inc.
Windsor, ON
$65,000 to $80,000 CAD / year
Full-time
…maintaining comprehensive environmental, health, and safety programs that comply with Canadian regulations and industry best practices. The specialist will work closely with…
Added 6 mins ago
Store Crew
7-Eleven
Chatham-Kent, ON · Chatham, ON
Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 6 mins ago
Store Crew
7-Eleven
Winnipeg, MB
Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 6 mins ago
Principal Geotechnical Engineer
AtkinsRéalis
Toronto, ON
Full-time
Execute major programs, supporting complex proposals, mentoring of junior staff, as well as act as technical reference.
Added 6 mins ago
SAP FICO Manager (ERP Transformation)
Tarkett Sports
Toronto, ON
Full-time
Added 6 mins ago
Divisional Sales Manager
Rexel Canada
Mississauga, ON
$100,000 to $140,000 CAD / year
Full-time
Lead our business to achieve financial success and also communicate accurate forecast and performance information.
Added 6 mins ago
Store Crew
7-Eleven
Vernon, BC
Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 6 mins ago
Principal Geotechnical Engineer
AtkinsRéalis
Toronto, ON
Full-time
Execute major programs, supporting complex proposals, mentoring of junior staff, as well as act as technical reference.
Added 6 mins ago
SAP FICO Manager (ERP Transformation)
Tarkett Sports
Montreal, QC
Full-time
Added 6 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Waterloo, ON
Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 6 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 6 mins ago
Store Crew
7-Eleven
AB · Edmonton, AB
Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 6 mins ago
Store Crew
7-Eleven
Toronto, ON
Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 7 mins ago
Customer Service Representative - Milwaukee Tool
TTI, Inc.
Halifax, NS · Dartmouth, NS
Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products,…
Added 7 mins ago
Lead Software Engineer (SAP ABAP)
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
Full-time
Thomson Reuters is seeking an experienced Lead Software Development Engineer (SAP ABAP) to join our product development team, working on cutting-edge integrations between SAP ECC & S/4 HANA…
Added 7 mins ago
Part-Time Merchandise Manager
Michaels Stores
Winnipeg, MB
Part-time
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Added 7 mins ago
Senior Event Planner
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
Full-time
…influencing decisions, managing competing priorities, and ensuring programs are delivered in alignment with business…

Walmart Canada

Customer Service Manager - FULL TIME

Amherst, NS, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.70.

‎

Le taux horaire minimum pour ce poste débute à 17.70.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

46 ROBERT ANGUS DR, AMHERST, NS B4H 4R7, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations to provide excellent customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, emergency, and loss-prevention procedures are followed.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Scanning Accuracy
Operational Compliance
Customer Loyalty

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Register Operations
Cash Management
Register Audits
Purchase Transactions
Returns And Exchanges
Scanning Accuracy
Associate Training
Company Programs
Customer Loyalty
Loss Prevention
Electronic Article Surveillance
Emergency Procedures
Safety Compliance
Theft Prevention
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives
Inventory Recovery
Store Standards
Shift Flexibility

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