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Added 5 mins ago
L
Senior Brand Manager, Cardiometabolic Health
Lilly
Toronto, ON
- Full-time
Senior Brand Manager – Cardiometabolic Health
Added 5 mins ago
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Analyst - Financial
Lilly
Toronto, ON
- Full-time
This is a hybrid role based out of our Toronto office, with an expectation of at least 10 days per month on-site, as agreed with your manager.
Added 20 mins ago
B&
Retail Key Holder-FAIRVIEW POINTE CLAIRE
Bath & Body Works
Pointe-Claire, QC
- $19.1 USD / hour
- Part-time
Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance…
Added 20 mins ago
LC
Assistant Front Store Manager, Hourly Full Time Day
Loblaw Companies Limited
Lasalle, ON
- Full-time
Provides effective leadership and ongoing mentorship and ensures development of all staff
Added 35 mins ago
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Retail Assistant Store Manager
Skechers
Kitchener, ON
- Part-time
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 35 mins ago
A
Revenue Manager - Year-Round - Full-Time
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
The Revenue Manager is responsible for maximizing revenue across Blue Mountain's core business units; including but not limited to mountain operations, summer attractions, lodging and food…
Added 35 mins ago
RP
Assistant Store Manager
Rexall Pharmacy Group LTD
Whistler, BC
- $51,000 to $53,000 CAD / year
- Full-time
Professional growth and development via challenging projects and assignments
Added 47 mins ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – Up to 3 Days Onsite, at the Hiring Manager’s Discretion
Added 47 mins ago
SM
RQ11350 – Test Lead – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Test Lead with extensive experience in quality assurance, manual testing, test strategy development, test planning, test execution, defect management, and User…
Added 47 mins ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Be a tactful and flexible team player aligned with the client's project vision and direction, keeping the Client Project Manager informed of work activities, risks, and issues.
Added 47 mins ago
SM
RQ11350 – Test Lead – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Test Lead with extensive experience in quality assurance, manual testing, test strategy development, test planning, test execution, defect management, and User…
Added 47 mins ago
SM
RQ11350 – Test Lead – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Test Lead with extensive experience in quality assurance, manual testing, test strategy development, test planning, test execution, defect management, and User…
Added 47 mins ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…candidate will lead testing activities throughout the software development lifecycle, design and manage comprehensive test plans, validate application functionality and performance, oversee…
Added 47 mins ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…candidate will lead testing activities throughout the software development lifecycle, design and manage comprehensive test plans, validate application functionality and performance, oversee…
Added 47 mins ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…candidate will lead testing activities throughout the software development lifecycle, design and manage comprehensive test plans, validate application functionality and performance, oversee…
Added 47 mins ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – Up to 3 Days Onsite, at the Hiring Manager’s Discretion
Added 47 mins ago
SM
RQ11323 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Project Manager/Leader to lead large-scale, complex, high-profile, and high-risk Ontario Public Service (OPS) I&IT initiatives. The ideal candidate will…
Added 47 mins ago
SM
RQ11323 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Project Manager/Leader to lead large-scale, complex, high-profile, and high-risk Ontario Public Service (OPS) I&IT initiatives. The ideal candidate will…
Added 47 mins ago
SM
RQ11323 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Project Manager/Leader to lead large-scale, complex, high-profile, and high-risk Ontario Public Service (OPS) I&IT initiatives. The ideal candidate will…
Added 1 hour ago
Supervisor, Logistics
Apotex
Toronto, ON · North York, ON
…business partners and direct leader while continuously improving leadership capabilities by personally seeking feedback and…
Added 1 hour ago
Bakery Manager
Freson Bros.
Edmonton, AB
We are hiring for a Full-Time Bakery Manager with a wage range of $50,000 - $60,000 at our location in Edmonton, AB. (Rabbit Hill location)
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Lasalle, ON
- Full-time
Provides effective leadership and ongoing mentorship and ensures development of all staff
Added 1 hour ago
LC
Assistant Store Manager - In Training
Loblaw Companies Limited
Westbank, BC
- Full-time
As an Assistant Store Manager in Training, you'll complete a comprehensive training program that prepares you to support store operations, lead teams, and deliver an exceptional customer…
Added 1 hour ago
LC
Apparel Department Manager
Loblaw Companies Limited
Calgary, AB
- Full-time
Strong leadership and interpersonal skills with the ability to motivate and develop associates
Added 1 hour ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Level 3 to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…

Walmart Canada

Customer Service Manager - PT

Sherwood Park, AB, Canada

$15 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Oct 18, 2026

Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

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Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

239 WYE RD, SHERWOOD PARK, AB T8B 1N1, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead front-end operations to provide strong customer service, maintain efficient register coverage, and support customers and associates. Train associates, oversee transactions and cash controls, promote company programs, and ensure safety, security, and operational standards are followed.

Requirements

The only stated minimum qualification is being at least 16 years old; no education or prior experience requirements are listed. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to perform physical tasks such as standing, bending, and lifting up to 50 pounds occasionally.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Customer Loyalty
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Impact

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail Operations
Front-End Operations
Associate Training
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Controls
Register Audits
Emergency Procedures
Safety Practices
Theft Prevention
Evacuation Procedures
Customer Loyalty
Credit Card Services
Protection Plans
Shift Flexibility
Inventory Handling
Store Recovery

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