Distribution Centre Team Associate - Logistics Store Support - Overnight 2300-0730 - Temporary 1 year Contract
- Mississauga, ON, Canada
Contract
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
Position Summary...This position is responsible for timely and accurate responses/solutions to both our phone and email requests from our internal/external customers including insights reports, while meeting strict deadlines on a daily/weekly basis.
What You'll Do...
Le taux horaire pour ce poste débute à 25.34 $/h.
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 18 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
6800 Maritz Drive, Mississauga, ON L5W 1W2, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
What You'll Do...
- Communicate with carriers, DC teams, Store Support Centre (SSC) & Stores via telephone and email exercising a high level of urgency.
- Escalation point – provide assistance and escalation when required for stores.
- Accurately document a variety of customer requests via the Salesforce CRM system to ensure full circle resolution on all requests, while following policies and SOP’s
- Prepare National reports (store delivery schedules, off schedule, daily load reports, etc.) for all DCs within specified deadlines.
- Carrier delay reporting, ensuring store notification and follow up by tracking load arrivals and departures daily and research late deliveries.
- Complete trailer load revisions or temporary delivery window blockings.
- Assist Stores/Carriers/DCs with special events planning, emergency preparation and resolution (refrigerated truck requests, temperature integrity scripts, storage trailers, trailer accidents, product recalls, planned and unplanned power outages).
- Processing walmart ecommerce escalations through tracking, rescheduling deliveries and resolve issues by addressing errors.
Le taux horaire pour ce poste débute à 25.34 $/h.
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 18 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
6800 Maritz Drive, Mississauga, ON L5W 1W2, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
- Find Jobs
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
More about this job
Responsibilities
Respond to internal and external customer requests by phone and email, document cases in Salesforce, and coordinate resolutions with carriers, distribution centres, stores, and the Store Support Centre. Prepare delivery and load reports, track delays, manage delivery schedule changes, and support special events, emergencies, and e-commerce escalations.
Requirements
The only stated minimum qualification is being at least 18 years old. No education or prior experience requirements are listed.
Skills
- Customer Service
- Telephone and Email Communication
- Carrier Coordination
- Salesforce CRM
- Report Preparation
- Delivery Tracking
- Issue Escalation
- Problem Resolution
- Documentation
- Deadline Management
- Emergency Planning
- E-Commerce Support
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Customer Service & Support
- Transportation
- Retail
Keywords
- Distribution Centre
- Logistics
- Store Support
- Salesforce CRM
- Carrier Coordination
- Customer Requests
- Telephone Support
- Email Support
- Escalation
- National Reports
- Store Delivery Schedules
- Off-Schedule Deliveries
- Daily Load Reports
- Carrier Delay Reporting
- Load Tracking
- Trailer Load Revisions
- Delivery Window Blockings
- Emergency Preparation
- Refrigerated Truck Requests
- Temperature Integrity
- Storage Trailers
- Trailer Accidents
- Product Recalls
- Power Outages
- E-Commerce Escalations
- Delivery Rescheduling
- Standard Operating Procedures
- Temporary Contract