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Added 19 mins ago
Production Associate (PM Shift)
HelloFresh
Calgary, AB
As a Production Associate, you will be responsible for receiving raw ingredients, preparing raw ingredients, assisting cooks and chefs during the cooking process, plating of meals, and…
Added 19 mins ago
Production Associate
HelloFresh
Mississauga, ON
Shift premiums are available for afternoon and overnight shifts
Added 34 mins ago
Anchoring & Wrapping Associate (Evening)
Giant Tiger
Johnstown, ON
Full-time
Giant Tiger Wholesale is looking to hire a permanent, full-time Anchoring and Wrapping Associate for our fully automated 660,000 square foot distribution centre in Johnstown, ON!
Added 1 hour ago
Freight Flow Associate
Kent Building Supplies
Bathurst, NB
Part-time
The Freight Flow Associate with the logistics team to efficiently process and organize incoming freight shipments. As a key member of the overnight operations, freight handlers ensure…
Added 2 hours ago
Cambridge North ONroute - Part-Time Crew Member (Weekends) - Starbucks
Careers at ONroute
Cambridge, ON
Part-time
…retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most important thing is who you…
Added 3 hours ago
Freight Flow Associate
J.D. Irving, Limited
Bathurst, NB
Part-time
The Freight Flow Associate with the logistics team to efficiently process and organize incoming freight shipments. As a key member of the overnight operations, freight handlers ensure…
Added 5 hours ago
(CAN) Stocking 3 Team Lead
Walmart Canada
Fredericton, NB
Full-time
Position Summary...Assists in the leadership of the overnight stocking teams and department processes, respond to problems and inquiries and develop associates through teaching and training.
Added 5 hours ago
(CAN) Produce Stocker
Walmart Canada
Kelowna, BC
Full-time
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 5 hours ago
Préposé au déchargement
Walmart Canada
Edmundston, NB
Contract
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 5 hours ago
(CAN) Overnight Associate
Walmart Canada
Carleton Place, ON
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 5 hours ago
OMNI Customer Fulfillment Associate
Walmart Canada
Coquitlam, BC
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 5 hours ago
Overnight Associate- Uptown (Full-Time)
Walmart Canada
Victoria, BC
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 5 hours ago
(CAN) Overnight Associate
Walmart Canada
AB · Edmonton, AB
Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 9 hours ago
Internal Medicine
Health Match BC
Vancouver, BC
Full-time
Physician Clinical Associate (Hospitalist/Nocturnist)
Added 9 hours ago
Internal Medicine
Health Match BC
Vancouver, BC
Full-time
…schedule will include a limited number of weekend days and overnight in-house…
Added 11 hours ago
(CAN) Dairy Frozen Associate
Walmart Canada
Drayton Valley, AB
Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 11 hours ago
(CAN) Dairy Frozen Associate
Walmart Canada
Saskatoon, SK
Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 11 hours ago
(CAN) Directs Store Delivery Associate
Walmart Canada
Saskatoon, SK
Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 11 hours ago
Front End Customer Service Manager
Walmart Canada
Fort Saskatchewan, AB
$15 CAD / hour
Full-time
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.
Added 11 hours ago
(CAN) Dairy Frozen Associate
Walmart Canada
Prince George, BC
Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 11 hours ago
(CAN) Stock Unloader Associate
Walmart Canada
Thompson, MB
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 11 hours ago
(CAN) Stock Unloader Associate Part Time
Walmart Canada
London, ON
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 11 hours ago
(CAN) Self Checkout Attendant
Walmart Canada
Tsawwassen, BC
Contract
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Added 11 hours ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Toronto, ON
Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 11 hours ago
(CAN) Dairy Frozen Associate
Walmart Canada
Yorkton, SK
Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…

Walmart Canada

Front End Customer Service Manager

Fort Saskatchewan, AB, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $16.95.

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Le taux horaire minimum pour ce poste débute à 16.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9551 87TH AVE, FORT SASKATCHEWAN, AB T8L 4N3, Canada

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More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing purchases, returns, exchanges, cash controls, and register accuracy. Maintain safety and company standards, support loss prevention and emergency procedures, and promote company programs and initiatives.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role requires flexibility to work varied shifts, including evenings, weekends, and holidays, and involves extended standing, repetitive tasks, and lifting up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Staff Scheduling
Operational Compliance
Customer Loyalty
Retail Operations

Benefits

Career Growth Opportunities
Recognition And Appreciation
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front-End Operations
Retail
Associate Support
Associate Training
Customer Concerns
Register Coverage
Break Coordination
Scanning Accuracy
Productivity Standards
Company Programs
Discount Programs
Electronic Article Surveillance
Loss Prevention
Purchase Transactions
Returns And Exchanges
Cash Management
Register Opening And Closing
Cash Audits
Safety Procedures
Emergency Response
Theft Prevention
Operational Standards
Customer Loyalty
Flexible Scheduling
Physical Demands

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