Front End Team Lead
- St. Catharines, ON, Canada
The minimum rate of pay for this position starts from $21.20. · Full-time
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Job details
- Pay
- The minimum rate of pay for this position starts from $21.20.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Position Summary...Assists in the leadership of the Front End and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.
What You'll Do...
Le taux horaire minimum pour ce poste débute à 21.20.
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
525 WELLAND AVE, LINCOLN MALL SC ST. CATHARINES, ON L2M 6P3, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.
What You'll Do...
- Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
- Ensures safe work processes and emergency procedures are followed ie. Safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft etc.
- Handles customer and associate concerns and provides guidance as required.
- Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
- Review completed schedules with People Lead.
- Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
- Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity. ie scanning accuracy, productivity, company programs and initiatives, discounts, credit card service, Walmart Protection Plan, charity events, etc.
- Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
- Complete GTA/Workday tasks and supports Management.
- Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Le taux horaire minimum pour ce poste débute à 21.20.
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
525 WELLAND AVE, LINCOLN MALL SC ST. CATHARINES, ON L2M 6P3, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
- Find Jobs
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
More about this job
Responsibilities
Lead and coordinate front-end operations, including staffing coverage, breaks, task completion, customer service, and responses to customer and associate concerns. Train and develop associates, communicate shift goals, monitor productivity, support hiring and performance management, and maintain a safe, clean work environment.
Requirements
Applicants must be at least 16 years old; no education or prior experience requirements are specified. The role calls for customer service, team coordination, associate development, communication, and adherence to safety procedures.
Skills
- Customer Service
- Team Leadership
- Associate Training
- Coaching
- Front-End Operations
- Workload Planning
- Task Delegation
- Scheduling Coordination
- Conflict Resolution
- Communication
- Performance Management
- Recruiting
- Safety Compliance
- Productivity Tracking
- Retail Sales
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Sales
- Human Resources
Keywords
- Customer Service
- Front-End Operations
- Retail
- Team Leadership
- Associate Training
- Coaching
- Workload Planning
- Task Delegation
- Staffing Coverage
- Break Coordination
- Scheduling
- Customer Issue Resolution
- Performance Management
- Recruiting
- Hiring
- Team Huddles
- Productivity Tracking
- Scanning Accuracy
- Sales Floor
- Safety Procedures
- Emergency Procedures
- Safety Sweep Logs
- Workday
- GTA
- Walmart Protection Plan
- Credit Card Services
- Merchandise
- Loss Prevention