Jobs in Canada

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Added 3 mins ago
Grocery Associate
88 Supermarket
Richmond, BC
$18.25 CAD / hour
Full-time
Support customers in any situation of emergency and accident and inform manager/supervisor immediately.
Added 3 mins ago
Live Seafood Associate
88 Supermarket
Vancouver, BC
Up to $18.25 CAD / hour
Full-time
Support customers in any situation of emergency and accident and inform manager/supervisor immediately.
Added 17 mins ago
Product Manager, Business Transformation
FirstService Residential Canada
Vancouver, BC
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 17 mins ago
Union Store Associate
The Salvation Army in Canada
Regina, SK
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 17 mins ago
Store Associate
The Salvation Army in Canada
Winnipeg, MB
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 17 mins ago
Store Associate
The Salvation Army in Canada
Guelph, ON
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 17 mins ago
Store Associate
The Salvation Army in Canada
Guelph, ON
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 17 mins ago
Associate Manager of Health & Wellness- Maternity Leave Contract
COGIR Real Estate
Calgary, AB
Full-time
Our next Associate Health and Wellness Manager is the perfect role for an experienced nurse who is ready to become a leader. Under the leadership of the Health and Wellness Manager, you…
Added 17 mins ago
Cyber Compliance Consulting Associate - Summer 2027
RSM US LLP
Toronto, ON
Full-time
As a Consulting Associate, you will jump start your career through a comprehensive training and development program where you will be exposed to all our Consulting Solution Practices. This…
Added 17 mins ago
Project Coordinator
Xodus Travel Services Inc.
Windsor, ON
$55,000 to $70,000 CAD / year
Full-time
Prepare weekly status updates and reports for the Project Manager and stakeholders
Added 17 mins ago
LensCrafters - Retail Sales Associate - Vancouver
EssilorLuxottica Group
Vancouver, BC
As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty.
Added 17 mins ago
Financial Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$7,158.42 to $10,292.25 CAD / month
Full-time
Reports directly to the Associate Director, Student Financial Support. This position performs work independently under general direction from the Associate Director, and interacts with…
Added 47 mins ago
Product Manager, Business Transformation
FirstService Residential Canada
Mississauga, ON
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 47 mins ago
Graduate Administrator
Carleton University
Ottawa, ON
Other
Under minimal supervision of the Departmental Administrator, the Graduate Administrator acts as Assistant to the Associate Chair, Graduate Studies. In this capacity, the Graduate…
Added 47 mins ago
Product Manager, Business Transformation
FirstService Residential Canada
Toronto, ON
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 47 mins ago
Senior Analyst, Events Operations
Walmart Canada
Mississauga, ON
Full-time
…Canada events and business initiatives. Reporting to the Sr. Manager, Event Operations, this role provides operational, financial, sourcing and project support across the event lifecycle,…
Added 47 mins ago
Cashier
Walmart Canada
Mississauga, ON
Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
(CAN) Manager, Facility Services
Walmart Canada
Winnipeg, MB
Full-time
Added 1 hour ago
(CAN) Associé, produits consommables
Walmart Canada
Lac-Mégantic, QC
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 1 hour ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Peace River, AB
Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
(CAN) Caissier
Walmart Canada
Lac-Mégantic, QC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
(CAN) Asset Protection Associate
Walmart Canada
Wasaga Beach, ON
Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 1 hour ago
(CAN) Consumables Associate
Walmart Canada
Peace River, AB
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 1 hour ago
Full Time (CAN) Customer Service Manager
Walmart Canada
Charlottetown, PE
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
(CAN) Day Remodel Associate Temporary
Walmart Canada
Thunder Bay, ON
Full-time
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…

Walmart Canada

Full Time (CAN) Customer Service Manager

Charlottetown, PE, Canada

Pay: $15 CAD / hour
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What You'll Do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness

Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support

Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations

Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development

Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance

Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support

Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls

Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs And Initiatives

Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment

Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts

Your contributions are recognized and valued.

Career Growth Opportunities

Build your skills and advance your career with us.

Meaningful Impact

Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.95.

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Le taux horaire minimum pour ce poste débute à 17.95.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

80 BUCHANAN DR, CHARLOTTETOWN, PE C1E 2E5, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

Lead front-end operations by supporting customers and associates, coordinating coverage, training staff, and overseeing transactions and cash controls. Maintain safety, security, loss-prevention, and company-program standards while helping ensure efficient customer service.

Requirements

Applicants must be at least 16 years old; no education or prior experience requirement is specified. The role requires flexibility to work evenings, weekends, and holidays, along with the ability to stand for extended periods, perform repetitive tasks, and lift up to 20 pounds regularly and occasionally up to 50 pounds.

Skills

Customer Service
Front-End Operations
Team Leadership
Associate Training
Conflict Resolution
Cash Management
Register Auditing
Transaction Oversight
Loss Prevention
Emergency Readiness
Safety Compliance
Scheduling And Break Coordination
Operational Compliance
Communication
Adaptability

Benefits

Career Growth Opportunities
Recognition And Appreciation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Front-End Operations
Associate Coverage
Customer Loyalty
Safety Procedures
Emergency Procedures
Theft Prevention
Associate Training
Scanning Accuracy
Company Programs
Purchase Transactions
Returns And Exchanges
Electronic Article Surveillance
Loss Prevention
Cash Management
Register Opening And Closing
Cash Audits
Credit Card Services
Protection Plans
Discount Programs
Charity Initiatives
Operational Standards
Evening And Weekend Shifts
Physical Demands

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