Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
V
Manager
Visa
Toronto, ON
- Full-time
Experience analyzing data and translating findings into actionable business recommendations.
Added 13 mins ago
B
Senior / Lead Product Manager - New Verticals
Baselane
Toronto, ON
- Full-time
Evaluate and prioritize opportunities. Combine customer insights, market research, competitive analysis, and business data to assess market potential, willingness to pay, revenue…
Added 13 mins ago
B
Business Technology Analyst, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
Investigates and identifies strategies to optimize business operations and services, and inform business decisions. Defines business requirements to inform technology build and operations…
Added 13 mins ago
B
Private Wealth Analyst, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Analyzes data and information to provide program insights and recommendations.
Added 13 mins ago
CH
Canada_National Manager, Strategic Partnerships
Celltrion Healthcare Co., Ltd.
Toronto, ON
- Full-time
Represent Celltrion HC at pharmacy groups, conferences, advisory boards, and consultant meetings to build relationships, gather market insights, and support business development
Added 13 mins ago
CH
Canada_Medical Science Liaison
Celltrion Healthcare Co., Ltd.
Toronto, ON
- Full-time
…decision-makers engaging in mutual scientific exchanges to accelerate data dissemination. Celltrion HC’s Medical Field base team enhances the knowledge of the scientific and medical value…
Added 13 mins ago
A
Category Analyst - CPG Grocery
Acosta
Mississauga, ON
- Full-time
This role transforms category, shopper, retailer, and market data into clear insights and actionable recommendations that drive business decisions.
Added 13 mins ago
T
Data Scientist II
TD
Toronto, ON · Montreal, QC
- Full-time
The Data Scientist II will be responsible for developing, validating, and optimizing internal fraud and authentication models that support TD's objective of expanding proprietary risk…
Added 29 mins ago
BG
Financial Analyst
Brandt Group of Companies
Calgary, AB
- Full-time
The Financial Analyst is responsible for supporting business decision-making through financial planning, analysis, and reporting. This role prepares forecasts, analyzes variances, develops…
Added 29 mins ago
PC
Finance Managed Services Senior Associate
PwC Canada
Calgary, AB
- Full-time
Interpret data to inform insights and recommendations
Added 29 mins ago
C
Vice President, Sales & Marketing
CYBERWELL
ON · Ontario, Canada
- Full-time
…infrastructure. Whether it's a healthcare provider safeguarding patient data, a government agency defending critical systems, or a tech or financial firm scaling securely - our team helps…
Added 29 mins ago
MI
Account Executive
MapPax Inc.
Canada
- Full-time
…tactics such as street-level geo-grid rank tracking, Google Business Profile optimization, citation building, and targeted service-page architecture. MapPax works with contractors, trade…
Added 29 mins ago
RI
Senior Research Consultant
Reach3 Insights
ON · Ontario, Canada
- Full-time
Reporting to Director, we’re looking for a client focused and passionate Senior Research Consultant to join Reach3 Insights. In this role, you’ll help drive business success across a…
Added 29 mins ago
FH
Controller/Business Analyst
Fuze HR Solutions
Montreal, QC
- Full-time
…providing the executive leadership team with timely financial insights to support decision-making. This role has been created to increase efficiency and support growth initiatives. This…
Added 29 mins ago
SL
Student, Quality Engineering Analyst (Winter 2027)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Contribute to agentic AI use cases: Support proofs of concept and product experiments where AI agents analyze quality data, assist with defect and risk insights, or help automate multi-step…
Added 29 mins ago
C
Senior AI Scientist
CIBC
Toronto, ON
- Full-time
Business Partnership - Work closely with business partners to understand needs, opportunities, and pain points. Translate data into meaningful insights that support decision-making and help…
Added 29 mins ago
B
Regional Vice President, Personal Banking, Toronto East & Pickering
BMO
Toronto, ON
- Full-time
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Added 29 mins ago
B
Financial Planner
BMO
Williams Lake, BC
- Full-time
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Added 29 mins ago
Calgary - Attorney - U.S Business Immigration
EY
AB · Calgary, AB
As a U.S. Business Immigration Attorney with EY Law LLP, you will help companies address the challenges associated with managing today's globally mobile workforce. EY Law LLP helps…
Added 29 mins ago
Ottawa - Attorney - U.S Business Immigration
EY
Ottawa, ON
As a U.S. Business Immigration Attorney with EY Law LLP, you will help companies address the challenges associated with managing today's globally mobile workforce. EY Law LLP helps…
Added 44 mins ago
Talent & Development Manager - Burnaby, BC
Specsavers
Burnaby, BC
…participation and program effectiveness, and developing reporting and insights that measure learning outcomes and business…
Added 44 mins ago
Fund Accounting Manager (Credit Funds)
HS Financial Technologies
Halifax, NS
Our proprietary platform connects data, workflows, and operations across the investment lifecycle, delivering the automation, transparency, and insights clients need to operate efficiently…
Added 44 mins ago
W
(CAN) Merchant (CA)
Walmart
Mississauga, ON
- Full-time
Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Added 44 mins ago
Senior Research Consultant
Reach3 Insights
Toronto, ON
Angus Reid Group (ARG) is a full-service market research and data services powerhouse. For decades, they've been at the forefront of innovation in the insights industry - helping…
Added 44 mins ago
Associate Research Director
Reach3 Insights
Toronto, ON
Angus Reid Group (ARG) is a full-service market research and data services powerhouse. For decades, they've been at the forefront of innovation in the insights industry - helping…

Walmart Canada

Senior Manager, Program Management

Mississauga, ON, Canada

The pay range for this position is $109,400.00 - $150,480.00. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The pay range for this position is $109,400.00 - $150,480.00.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Summary...The Senior Manager, Program Management will lead the strategy, performance management, and continuous improvement of eCommerce customer experience, with a primary focus on Net Promoter Score (NPS) and Perfect Order (POR).

What You'll Do...

The Senior Manager, Program Management is responsible for establishing and managing the performance framework for eCommerce NPS and Perfect Order, including KPIs, reporting, root-cause analysis, and improvement plans. This role will lead regular performance reviews to identify customer pain points, operational gaps, and emerging trends across the end-to-end order journey. Insights will be translated into clear actions, priorities, and recommendations designed to improve customer satisfaction and Perfect Order performance.

A key responsibility is driving cross-functional accountability for identified opportunities. The Senior Manager will work with Operations, Product, Technology, eComm, Supply Chain, and other cross functional partners to establish ownership, define corrective actions, track progress, and ensure initiatives deliver measurable improvements.

The role will also develop the longer-term strategy and roadmap for NPS and Perfect Order, identifying opportunities and prioritization to improve the customer experience through enhanced processes, capabilities, technology, and operating practices.

Leadership Expectations

Respect the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts With Integrity

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve Our Customers

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive For Excellence

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

The pay range for this position is $109,400.00 - $150,480.00. Pay will be determined based on relevant experience.

‎

L’échelle salariale pour ce poste est de 109,400.00 à 150,480.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

ㅤ

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argenita Rd, Mississauga, ON L5N 1P9, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

Find Jobs

ㅤ

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead the strategy, performance framework, and continuous improvement of eCommerce customer experience, focusing on NPS and Perfect Order through KPIs, reporting, performance reviews, and root-cause analysis. Coordinate cross-functional partners to assign ownership, implement corrective actions, track results, and develop a longer-term improvement roadmap.

Requirements

The posting specifies only a minimum age of 16 and does not list education, experience, or other role-specific qualifications. The role’s senior-level scope involves performance management, customer experience improvement, strategic planning, and cross-functional leadership.

Skills

Program Management
Performance Management
Customer Experience
Net Promoter Score (NPS)
Perfect Order (POR)
KPI Development
Reporting
Root-Cause Analysis
Continuous Improvement
Strategic Planning
Roadmap Development
Cross-Functional Collaboration
Stakeholder Management
Data Analysis
Customer Insights
Change Management

Visa sponsorship

Not detected in the job text

Keywords

eCommerce
Customer Experience
Net Promoter Score (NPS)
Perfect Order (POR)
Key Performance Indicators (KPIs)
Performance Framework
Performance Reviews
Reporting
Root-Cause Analysis
Customer Pain Points
Operational Gaps
Order Journey
Improvement Plans
Cross-Functional Accountability
Operations
Product
Technology
Supply Chain
Strategic Roadmap
Process Improvement
Customer Satisfaction
Data Analytics
Customer Insights
Continuous Improvement
Walmart

Report this job