Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
BR
Mechanical Designer
Bold Robotic Solutions Inc.
Vineland, ON
- Full-time
● Support standardization of parts, assemblies, and design approaches.
Added 11 mins ago
B
Senior / Lead Product Manager - New Verticals
Baselane
Toronto, ON
- Full-time
We're looking for an entrepreneurial Product Manager to help us drive new areas of growth. You'll explore a new customer segment, deeply understand how they operate, uncover underserved…
Added 11 mins ago
TC
Field Warranty Specialist - Prairie Zone
Toyota Canada Inc.
Calgary, AB
- Full-time
…team. This is a full-time opportunity and will report to the Manager of Field Warranty. The selected candidate will administer Toyota and Lexus Warranty/Extra Care Protection (ECP) Policy…
Added 11 mins ago
GD
Growth Manager - Canadian Market
General Dynamics Land Systems–Canada
London, ON
- Full-time
We are looking for a passionate Canadian Market Growth Manager to lead market expansion; form strong relationships with senior government representatives; deliver innovative, differentiated…
Added 11 mins ago
BA
SALES - PRODUCT ADVISOR
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position report directly to the General Sales Manager.
Added 11 mins ago
KE
Journeyman Heavy Duty Technician/Mechanic
KBL Environmental Ltd.
Leduc, AB
- Contract
Accurately document work orders, including time, parts, and repair details.
Added 11 mins ago
BA
SERVICE CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Fixed Operations Manager.
Added 11 mins ago
BA
SALES LOT ATTENDANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Sales Lot Manager.
Added 11 mins ago
U
U-Haul Moving Center General Manager
U-Haul
Calgary, AB
- Full-time
…to manage one of our moving and storage centers. As General Manager you will be responsible for keeping your center profitable and efficient by hiring effective staff, keeping track of…
Added 11 mins ago
Fleet Technician - Heavy Duty Mechanic
destinationone Consulting
AB · Western Alberta (Jasper), Alberta
Reporting to the Town Manager, the Fleet Technician will take day-to-day ownership of the Municipality’s fleet maintenance function and directly supervise one licensed light-duty mechanic.
Added 26 mins ago
UI
TW - Sales Manager - Gérant.e des ventes
UAP Inc.
Mississauga, ON
- Full-time
Our Heavy Vehicle Parts Division is Canada’s largest truck and heavy-duty vehicle parts distribution network. This division’s banners include Traction, TW and Cadel. Servicing the…
Added 26 mins ago
UI
Warehouse Manager
UAP Inc.
Toronto, ON · Scarborough, Ontario
- Full-time
At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have…
Added 41 mins ago
BG
Parts Person - Peterbilt
Brandt Group of Companies
Ramsayville, ON
- Full-time
The position entails executing parts inventory duties that bolster our Parts Business by supporting warehouse operations. This role reports to the Parts Manager, working collaboratively to…
Added 41 mins ago
UI
Warehouse Manager
UAP Inc.
Toronto, ON · Scarborough, ON
- $83,700 to $104,600 CAD / year
- Full-time
At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have…
Added 41 mins ago
LH
2600002876 - Registered Practical Nurse
Lakeridge Health
Ajax, ON
- Full-time
Reporting to Manager of Inpatient Medicine, the successful candidate will be responsible for assessing, planning implementation and evaluating nursing care and practice activities in a…
Added 41 mins ago
TH
TW - Sales Manager - Gérant.e des ventes
Traction Heavy Duty Parts
Mississauga, ON
- Full-time
Our Heavy Vehicle Parts Division is Canada’s largest truck and heavy-duty vehicle parts distribution network. This division’s banners include Traction, TW and Cadel. Servicing the…
Added 1 hour ago
DG
Red Seal Technician
Dilawri Group of Companies
Vancouver, BC
- Full-time
…service and customer satisfaction. Reporting to the Service Manager, this position is responsible for performing vehicle diagnostics, repairs, and maintenance in accordance with…
Added 1 hour ago
UI
TW - Sales Manager - Gérant.e des ventes
UAP Inc.
Mississauga, ON
- Full-time
Our Heavy Vehicle Parts Division is Canada’s largest truck and heavy-duty vehicle parts distribution network. This division’s banners include Traction, TW and Cadel. Servicing the…
Added 1 hour ago
L
Project Coordinator, Buildings Construction
Ledcor
Saskatoon, SK
- Full-time
…executing project strategies in collaboration with the Project Manager. You will support the operations team in maintaining safety and quality standards throughout the project…
Added 1 hour ago
BG
Territory Manager
Brandt Group of Companies
Tecumseh, ON
- Full-time
The Territory Manager - Construction and Forestry role is vital in the creation, fostering, and growing of Customer relationships within the defined area of responsibility (AOR) with the…
Added 1 hour ago
CC
Greeting Card Merchandiser (PT) - Front Street
Carlton Cards
Toronto, ON
- Part-time
…returned product and other tasks as communicated by your Field…
Added 1 hour ago
A
Production Manager - ACX AutoLux
AutoCanada
Montreal, QC
- Other
Added 1 hour ago
CS
Inside Sales Representative
Certified Sales and Rentals
Saskatoon, SK
- Full-time
Address inquiries from the parts and service writing team regarding product availability, order status, deliveries, and related information
Added 1 hour ago
DG
Assistant Sales Manager
Dilawri Group of Companies
North Vancouver, BC
- Full-time
Reporting to the Sales Manager and working closely with the General Manager, Service Manager, and Parts Manager, the Assistant Sales Manager plays a key role in driving sales performance,…
Added 1 hour ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
North Bay, ON
- Full-time
Provide competitive product and pricing information to the Parts Manager to maintain market competitiveness.

Walmart Canada

Senior Manager, Program Management

Mississauga, ON, Canada

The pay range for this position is $109,400.00 - $150,480.00. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The pay range for this position is $109,400.00 - $150,480.00.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Summary...The Senior Manager, Program Management will lead the strategy, performance management, and continuous improvement of eCommerce customer experience, with a primary focus on Net Promoter Score (NPS) and Perfect Order (POR).

What You'll Do...

The Senior Manager, Program Management is responsible for establishing and managing the performance framework for eCommerce NPS and Perfect Order, including KPIs, reporting, root-cause analysis, and improvement plans. This role will lead regular performance reviews to identify customer pain points, operational gaps, and emerging trends across the end-to-end order journey. Insights will be translated into clear actions, priorities, and recommendations designed to improve customer satisfaction and Perfect Order performance.

A key responsibility is driving cross-functional accountability for identified opportunities. The Senior Manager will work with Operations, Product, Technology, eComm, Supply Chain, and other cross functional partners to establish ownership, define corrective actions, track progress, and ensure initiatives deliver measurable improvements.

The role will also develop the longer-term strategy and roadmap for NPS and Perfect Order, identifying opportunities and prioritization to improve the customer experience through enhanced processes, capabilities, technology, and operating practices.

Leadership Expectations

Respect the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts With Integrity

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve Our Customers

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive For Excellence

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

The pay range for this position is $109,400.00 - $150,480.00. Pay will be determined based on relevant experience.

‎

L’échelle salariale pour ce poste est de 109,400.00 à 150,480.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

ㅤ

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argenita Rd, Mississauga, ON L5N 1P9, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

Find Jobs

ㅤ

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply About employer

More about this job

Responsibilities

Lead the strategy, performance framework, and continuous improvement of eCommerce customer experience, focusing on NPS and Perfect Order through KPIs, reporting, performance reviews, and root-cause analysis. Coordinate cross-functional partners to assign ownership, implement corrective actions, track results, and develop a longer-term improvement roadmap.

Requirements

The posting specifies only a minimum age of 16 and does not list education, experience, or other role-specific qualifications. The role’s senior-level scope involves performance management, customer experience improvement, strategic planning, and cross-functional leadership.

Skills

Program Management
Performance Management
Customer Experience
Net Promoter Score (NPS)
Perfect Order (POR)
KPI Development
Reporting
Root-Cause Analysis
Continuous Improvement
Strategic Planning
Roadmap Development
Cross-Functional Collaboration
Stakeholder Management
Data Analysis
Customer Insights
Change Management

Visa sponsorship

Not detected in the job text

Keywords

eCommerce
Customer Experience
Net Promoter Score (NPS)
Perfect Order (POR)
Key Performance Indicators (KPIs)
Performance Framework
Performance Reviews
Reporting
Root-Cause Analysis
Customer Pain Points
Operational Gaps
Order Journey
Improvement Plans
Cross-Functional Accountability
Operations
Product
Technology
Supply Chain
Strategic Roadmap
Process Improvement
Customer Satisfaction
Data Analytics
Customer Insights
Continuous Improvement
Walmart

Report this job