Position Summary...The SR Specialist Item File is responsible for ensuring the accuracy, integrity, and governance of master data records across retail systems. This role supports item data creation, maintenance, validation, and ongoing data quality initiatives while ensuring compliance with established master data processes and controls.
What You'll Do...
The position leads training and data governance activities, develops and maintains documentation and job aids, and supports the enhancement, maintenance, and development of data validation tools to improve item data quality and operational efficiency. The role works closely with cross-functional business and technology partners to identify data quality issues, implement sustainable solutions, and support continuous process improvement initiatives.
Additional Responsibilities Include, But Are Not Limited To
- Item creation, maintenance, and master data management activities.
- Ad hoc data setup, maintenance, validation, and data cleansing.
- Monitoring, investigating, and resolving data quality issues.
- Supporting system enhancements, testing, and implementation activities.
- Developing and maintaining process documentation, job aids, and training materials.
- Facilitating training sessions and providing guidance to business users.
- Conducting root-cause analysis and recommending preventive actions.
- Supporting data governance initiatives and process compliance reviews.
- Creating reports, dashboards, and metrics to monitor data quality and operational performance.
- Partnering with Merchandising, Replenishment, Supply Chain, eCommerce, Technology, and other stakeholders to support item lifecycle management and business objectives.
- Identifying opportunities for process automation, efficiency improvements, and enhanced data controls.
Major Responsibilities
Data Governance & Compliance
- Champion established item data standards, governance requirements, processes, and controls across the eCommerce business.
- Support and enhance governance processes that ensure the integrity of item information throughout the product lifecycle.
- Partner with business owners to improve compliance with item setup and maintenance standards.
- Identify recurring data-quality issues and recommend sustainable solutions, process improvements, or preventative controls.
- Support governance activities related to item replenishment and other critical downstream business processes.
Process Improvement & Project Leadership
- Lead and support projects focused on improving Data set up /maintenance, clean up and governance processes, tools, systems, and ways of working.
- Assess current processes, identify opportunities for simplification and automation, and recommend solutions that improve accuracy, efficiency, and scalability.
- Partner with Technology and business teams on system enhancements, testing, implementation, and adoption of new item management capabilities.
- Evaluate the downstream impacts of process and system changes and communicate requirements, risks, and changes to appropriate stakeholders.
Cross-Functional Partnership
- Build strong working relationships with Merchandising, eCommerce, Replenishment, Supply Chain, Technology, Operations, and other cross-functional partners.
- Serve as a trusted subject matter expert on item data, processes, tools, and governance.
- Provide guidance and recommendations to business partners on complex item-related issues and requirements.
- Communicate item changes, process updates, risks, and downstream impacts clearly and proactively.
- Facilitate resolution of cross-functional item data issues while balancing business priorities, data integrity, and customer needs.
Training & Capability Building
- Develop and maintain training materials, process documentation, standard operating procedures, and job aids related to item data and supporting systems.
- Deliver training to business owners and cross-functional partners on data set up, maintenance, governance requirements, and supporting tools.
- Maintain expertise in evolving Data management processes, systems and technologies.
- Support the adoption of new technology and ways of working through effective communication, and training.
Existing and New Validation Tools Enhancement & Creation
- Lead the enhancement, maintenance, and development of validation tools to improve item data quality, process accuracy, and operational efficiency.
- Gather business requirements, identify validation gaps, and translate them into functional tool enhancements and new validation solutions.
- Perform user acceptance testing (UAT), document outcomes, and support production deployment of tool enhancements.
- Develop and maintain job aids, process documentation, training materials, and user guides for validation tools.
- Monitor tool performance, analyze recurring errors, and recommend continuous improvements to strengthen data governance and prevent data quality issues.
- Support end users by providing training, troubleshooting assistance, and guidance on validation tool functionality and best practices.
Qualifications
- Demonstrated experience in master data management, item data, merchandising operations, eCommerce operations, retail operations, or a related discipline.
- Strong understanding of data quality, governance, process controls, and data lifecycle management.
- Experience working with item setup, product information, merchandising, replenishment, or related retail systems is an asset.
- Strong analytical and problem-solving skills with the ability to identify root causes and develop sustainable solutions.
- Demonstrated ability to manage multiple priorities and deliver accurate work in a fast-paced environment.
- Experience supporting or leading process improvement, system enhancement, or cross-functional projects.
- Ability to translate technical or data-related information into clear business language.
- Strong communication and presentation skills
- Experience developing documentation, job aids, and training materials and facilitating training for business users.
- Strong attention to detail combined with an understanding of how item data impacts the broader business and customer experience.
- Organization and time management
- Initiative and innovation leveraging AI
- Diploma or Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science,
- Advanced SQL development and query optimization skills.
- 1+ years of experience in software development, tool development, data analysis, or automation.
- 0 to 2 years of programming experience (co-op or internship experience is an asset)
- Experience designing and implementing validation rules, business logic, and automated controls.
- Basic knowledge of one or more programming languages such as Java, C#, Python, JavaScript, or SQL.
- Understanding of software development concepts and testing practices.
- Experience with reporting and visualization tools such as Power BI, Tableau, or Looker.
- Knowledge of databases, data modeling, and data governance principles.
- Understanding of data quality controls, validation rules, and root cause analysis.
- Familiarity with automation tools and reporting processes.
Leadership Expectations
Respect the Individual:
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.
Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.
Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.
Acts With Integrity
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.
Is consistently humble, self-aware, honest, and transparent.
Serve Our Customers
Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.
Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Strive For Excellence
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
The pay range for this position is $64,700.00 - $88,990.00. Pay will be determined based on relevant experience.
L’échelle salariale pour ce poste est de 64,700.00 à 88,990.00. La rémunération sera déterminée en fonction de l’expérience pertinente.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1940 ARGENTIA RD, MISSISSAUGA, ON L5N 1P9, Canada
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