Closed listing
Specialist, Technology Support - Sun-Wed (06:00 am – 04:30 pm)
- Calgary, AB, Canada
The pay range for this position is $60,000.00 - $75,000.00. · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- The pay range for this position is $60,000.00 - $75,000.00.
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Position Summary...The Specialist - Technology Logistics Support role is required for day-to-day support of equipment in the logistics environment.
L’échelle salariale pour ce poste est de 60,000.00 à 75,000.00. La rémunération sera déterminée en fonction de l’expérience pertinente.
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
3400 39Th Ave Ne, Calgary, AB T1Y 7J4, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
- This role is also responsible for receiving, tracking, and resolving L1 Service Desk requests and incidents, submitted by customers via walk-up or systematically.
- This role assists with the installation of new systems and services as required
- Monitor Data center alarms and co-ordinate with 3rd Party, SSC and Global Technology for maintenance.
- Serves as first point of contact for DC/FC users seeking IT support.
- Aims to resolve a significant portion of incidents and fulfill routine service requests directly.
- Act as communication bridge between the operations and various support teams to facilitate smooth information flow and effective problem resolution.
- Manage release of planned outages and upgrades to ensure successful implementation.
- Assist with supporting Microsoft Windows and its office products.
- First level support of all office printers in preventive and remedial capacity.
- When unable to resolve an issue themselves, escalates incidents and complex service requests to the appropriate global support and specialist teams.
- All other duties as assigned.
L’échelle salariale pour ce poste est de 60,000.00 à 75,000.00. La rémunération sera déterminée en fonction de l’expérience pertinente.
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or older
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
3400 39Th Ave Ne, Calgary, AB T1Y 7J4, Canada
Are you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
- Find Jobs
Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.
More about this job
Responsibilities
Provide first-level IT support to distribution center and fulfillment center users, resolving routine incidents and service requests and escalating complex issues to specialist teams. Track and support technology equipment, assist with system installations, monitor data center alarms, coordinate maintenance and planned outages, and provide Windows, Office, and printer support.
Requirements
The only stated minimum qualification is that applicants must be at least 16 years old. No education, prior experience, or preferred qualifications are specified.
Skills
- IT Support
- Service Desk Support
- Incident Resolution
- Service Request Management
- Technology Logistics Support
- Equipment Tracking
- System Installation
- Data Center Alarm Monitoring
- Vendor Coordination
- Microsoft Windows
- Microsoft Office
- Printer Support
- Preventive Maintenance
- Incident Escalation
- Outage Coordination
- Customer Communication
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Logistics
- Retail
Keywords
- Technology Logistics Support
- IT Support
- Service Desk
- Level 1 Support
- Incident Management
- Service Requests
- Distribution Center
- Fulfillment Center
- Equipment Tracking
- System Installation
- Data Center
- Alarm Monitoring
- Third-Party Coordination
- Global Technology Support
- Planned Outages
- Upgrades
- Microsoft Windows
- Microsoft Office
- Office Printers
- Preventive Maintenance
- Remedial Support
- Incident Escalation
- Customer Support