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Added 17 mins ago
WC
Customer Service Desk Associate
Walmart Canada
Digby, NS
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 17 mins ago
WC
Consumables Assistant Manager
Walmart Canada
Alma, QC
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 17 mins ago
WC
(CAN)Customer Service Desk Associate
Walmart Canada
Hamilton, ON
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 17 mins ago
WC
(CAN) Food Assistant Manager
Walmart Canada
Windsor, ON
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 17 mins ago
WC
(CAN) General Merchandise Assistant Manager
Walmart Canada
Surrey, BC
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 19 mins ago
Retail Support Associate | Southcentre Mall
TELUS
Calgary, AB
As a Seasonal Retail Support Associate in our stores, you can expect to:
Added 1 hour ago
Retail Support Associate > Cross Iron Mills
TELUS
Rocky View, AB
As a Seasonal Retail Support Associate in our stores, you can expect to:
Added 1 hour ago
W
(CAN) General Merchandise Assistant Manager
Walmart
Surrey, BC
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 1 hour ago
W
(CAN)Customer Service Desk Associate
Walmart
Hamilton, ON
- Full-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 2 hours ago
MM
Part-Time Financial Service Representative
Money Mart
The Pas, MB
- Part-time
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 2 hours ago
Financial Service Representative
Money Mart
Richmond, BC
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 2 hours ago
Financial Service Representative
Money Mart
Cambridge, ON
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 3 hours ago
R
Back end Associate
RONA
Quebec, QC · Beauport, QC
- Full-time
Added 3 hours ago
Financial Service Representative
Money Mart
Toronto, ON
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 3 hours ago
Financial Service Representative
Money Mart
Mississauga, ON
We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and…
Added 4 hours ago
W
(CAN) Food Assistant Manager
Walmart
Windsor, ON
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 4 hours ago
W
Customer Service Desk Associate
Walmart
Digby, NS
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 7 hours ago
W
(CAN) Consumables Assistant Manager
Walmart
Ste.-Foy, QC
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 11 hours ago
W
(CAN) Customer Service Desk Associate
Walmart
Edmonton, AB
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 12 hours ago
W
(CAN) Customer Service Desk Associate
Walmart
Bracebridge, ON
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 12 hours ago
W
(CAN) Overnight Assistant Manager
Walmart
Halifax, NS
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 12 hours ago
W
(CAN) Overnight Assistant Manager
Walmart
Trenton, ON
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…
Added 12 hours ago
W
(CAN) Customer Service Desk Associate
Walmart
Fort McMurray, AB
- Full-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 12 hours ago
W
(CAN) Customer Service Desk Associate
Walmart
Bolton, ON
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 12 hours ago
W
General Merchandise Assistant Manager
Walmart
Red Deer, AB
- Full-time
…achieve successful results specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained…

Walmart

(CAN) Customer Service Desk Associate

Edmonton, AB, Canada

The minimum rate of pay for this position starts from $16.65. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $16.65.
Job type: Part-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Summary...

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Refunds and Returns
Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support
Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records
Keeps sales tax-exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling
Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy
Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better.

The minimum rate of pay for this position starts from $16.65.

‎

Le taux horaire minimum pour ce poste débute à 16.65.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6110 CURRENTS DR NW, EDMONTON, AB T6W 0L7, Canada

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More about this job

Responsibilities

The Customer Service Desk Associate manages refunds, returns, and customer inquiries while maintaining accurate sales tax records. They also support store operations by handling damaged merchandise and ensuring inventory accuracy on the sales floor.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. Flexibility to work a variety of shifts, including evenings, weekends, and holidays, is required.

Skills

Customer Service
Cash Handling
Inventory Accuracy
Problem Solving
Communication
Attention To Detail
Time Management
Adaptability
Retail Operations

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Refunds
Returns
Inventory Management
Sales Tax
Merchandise Handling
Point Of Contact
Store Operations
Fast-Paced Environment
Physical Labor
Stocking
Zoning

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