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Added 8 hours ago
FC
Bilingual (French) Application Support Specialist (Tier 2 Help Desk Support)
Frontline Consulting Services (FCS) Inc
Toronto, ON
- Full-time
A dedicated sector-facing help desk for SSMs and operators will support end users with inquiries about the use and navigation of the new child care and early years digital tool and direct…
Added 8 hours ago
OF
Membership Sales Associate
Orangetheory Fitness Canada
Vancouver, BC
- $18.25 to $19 USD / hour
- Part-time
Working at our front desk which includes answering phones and talking to members among other tasks
Added 8 hours ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Pointe-Claire, QC
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 9 hours ago
AH
Assistant Director of Front Office
Arlo Hotels
Front of Yonge, ON
- Full-time
This position is responsible for supporting the Director of Front Office for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and…
Added 9 hours ago
OF
Membership Sales Associate
Orangetheory Fitness Canada
Burlington, ON
- $16 to $19 USD / hour
- Full-time
Working at our front desk which includes answering phones and talking to members among other tasks
Added 9 hours ago
S&
Experienced Eyelash & Eyebrow Artist
Siren & Proper
Eyebrow, SK
- Full-time
…some degree. You will still be trained on our services, front desk duties, and the products we sell. You may choose to specialize in just one or all of the services we offer.…
Added 9 hours ago
1
Office Manager - Wharncliffe Family Dental
123Dentist
London, ON
- $60,000 to $70,000 CAD / year
- Full-time
…into practice, and create working harmonies between the front desk office and dental professional…
Added 10 hours ago
TH
Service Desk Associate: Part Time - NANAIMO
The Home Depot Canada
Nanaimo, BC
- Part-time
Added 10 hours ago
TH
Hardware Sales associate: Part Time - Burnaby
The Home Depot Canada
Burnaby, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 11 hours ago
SF
Oshawa Production Manager
Safe Fleet
Oshawa, ON
- Full-time
Communicate with key internal and external production stakeholders to coordinate between departments and provide excellent customer service.
Added 11 hours ago
S
Clinical Resource Nurse, Child & Adolescent Mental Health Programs, Adolescent Psychiatry - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 11 hours ago
FF
PT OVN Shelter Care Support Team Member
FAITH FAMILY CHURCH CHRISTIAN FAITH OUTREACH
Whitby, ON
- Up to $24 CAD / hour
- Part-time
Completion of post-secondary education in a health-related field, such as Social Work/Social Service, Psychology, Nursing, Mental Health, and Addiction, and/or equivalent combination of…
Added 11 hours ago
W
(CAN) General Merchandise Associate FT
Walmart
Salmon Arm, BC
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 12 hours ago
S
Senior Diagnostic Neurophysiology Technologist, EEG Clinical - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 12 hours ago
OC
Optical Manager
Optometrists Clinic Inc
Westlock, AB
- Full-time
…exceptional eyecare through advanced technology, compassionate service, and a highly skilled team. We are looking for an experienced and organized Optometry Clinic Manager to oversee daily…
Added 12 hours ago
W
(CAN) General Merchandise Associate
Walmart
Duncan, BC
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 13 hours ago
TH
Service Desk Associate : Full Time - NANAIMO
The Home Depot Canada
Nanaimo, BC
- Full-time
Added 13 hours ago
SE
Reservations Agent
St Eugene Golf Resort & Casino
Cranbrook, BC
- $20 CAD / hour
…hospitality industry. This role delivers outstanding customer service to our guests, whether it be on the front line or behind the scenes, making…
Added 13 hours ago
BC
IT专员
BYD Canada
Toronto, ON
- Full-time
…application teams, and external vendors. The ideal candidate is service-oriented, technically hands-on, organized, and comfortable working in a fast-growing environment where priorities may…
Added 13 hours ago
R
Administrative Assistant- EN
RBC
Laval, QC
- Full-time
…organizing and managing: correspondence, diary, reports and market desk. Tasks are managed to enable VP to focus on effective sales leadership practices that drive the client experience and…
Added 13 hours ago
ASSISTANT SALES MANAGER
Stampede Leasing Ltd
Calgary, AB
…Assistant Sales Manager will work alongside a seasoned sales team, service department, and support staff, all representing a world-class leader in the automotive…
Added 14 hours ago
CP
Endpoint Specialist
Concert Properties
Vancouver, BC
- $70,000 to $90,000 USD / year
- Full-time
Partner with the Service Desk to build knowledge articles and escalation paths that improve first-call resolution and reduce unnecessary escalations.
Added 14 hours ago
WC
(CAN) General Merchandise Associate FT
Walmart Canada
Salmon Arm, BC
- Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 14 hours ago
RB
Administrative Assistant
Royal Bank of Canada
Laval, QC
- Full-time
…organizing and managing: correspondence, diary, reports and market desk. Tasks are managed to enable VP to focus on effective sales leadership practices that drive the client experience and…
Added 14 hours ago
AU
Security Guard - Bilingual - Customer Service Representative - Casual
Allied Universal
Vancouver, BC
- $20 CAD / hour
- Full-time
Provide professional front desk security, reception, and customer service.

Walmart

(CAN) Customer Service Desk Associate

Sussex, NB, Canada

The minimum rate of pay for this position starts from $16.05. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $16.05.
Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Position Summary...

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What you'll do...

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax‑exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

Potential Challenges in This Role

High Task Volume in a Fast-Paced Environment 

Manages overnight hours effectively and planning accordingly to stay energized and focused.

Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.

Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands 

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.

Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why You’ll Enjoy Working Here 

Energetic, Fast-Paced Environment 

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts 

Your contributions are recognized and valued.

Career Growth Opportunities 

Build your skills and advance your career with us.

Meaningful Impact 

Take pride in helping customers save money and live better.

 By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better. 

The minimum rate of pay for this position starts from $16.05.

‎

Le taux horaire minimum pour ce poste débute à 16.05.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

80 MAIN ST, SUSSEX, NB E4E 1Y6, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The associate manages customer refunds, exchanges, and inquiries while maintaining accurate sales tax records and inventory documentation. They also handle damaged merchandise and ensure the sales floor remains organized and properly stocked.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Cash handling
Refund processing
Inventory accuracy
Merchandise handling
Communication
Problem solving
Attention to detail
Time management
Adaptability

Benefits

Career growth opportunities
Appreciation for efforts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Refunds
Returns
Inventory Management
Merchandise Handling
Sales Tax
Store Operations
Stocking
Zoning
Point of Sale
Customer Support

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