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Added 11 hours ago
(CAN) Customer Service Desk Associate
Walmart Canada
Bathurst, NB
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 1 day ago
Customer Service Desk Associate
Walmart Canada
Hawkesbury, ON
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 1 day ago
Customer Service Associate (Front-End Desk)
RONA
Calgary, AB
Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 3 days ago
Customer Service Desk Associate
RONA
Toronto, ON · Scarborough, ON
Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 11 days ago
Customer Service Desk Associate
Walmart Canada
Prince Albert, SK
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 11 days ago
Customer Service Desk Associate
Walmart Canada
Prince Albert, SK
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 15 days ago
Customer Service Desk Associate
Walmart Canada
Hamilton, ON · Waterdown, ON
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 16 days ago
Customer Service Desk Associate
Walmart Canada
Uxbridge, ON
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 16 days ago
(CAN) Customer Service Desk Associate
Walmart Canada
Edmonton, AB
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 17 days ago
Cashier / Customer Service Desk Associate
RONA
Langford, BC
Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 23 days ago
(CAN) Customer Service Desk Associate
Walmart Canada
Vaughan, ON
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 25 days ago
(CAN) Customer Service Desk Associate
Walmart Canada
Duncan, BC
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 24 days ago
(CAN) Customer Service Desk Associate
Walmart
Vaughan, ON
Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 26 days ago
(CAN) Customer Service Desk Associate
Walmart
Duncan, BC
Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 17 days ago
(CAN) Customer Service Desk Associate
Walmart
Quebec, QC
Full-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 18 days ago
(CAN) Customer Service Desk Associate
Walmart
Val-d'Or, QC
Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 1 month ago
(CAN) Customer Service Desk Associate
Walmart Canada
Hamilton, ON
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 1 month ago
(CAN) Customer Service Desk Associate
Walmart Canada
Hamilton, ON
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 1 month ago
(CAN) Customer Service Desk Associate
Walmart Canada
New Westminster, BC
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 1 month ago
(CAN) Customer Service Desk Associate
Walmart
Hamilton, ON
Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 1 month ago
(CAN) Customer Service Desk Associate
Walmart Canada
Rouyn-Noranda, QC
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides…
Added 1 month ago
(CAN) Customer Service Desk Associate
Walmart Canada
Lac-Mégantic, QC
Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 1 month ago
(CAN) Customer Service Desk Associate
Walmart
New Westminster, BC
Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…
Added 7 days ago
(CAN) Temp Customer Service Desk Associate
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
Contract
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 1 month ago
(CAN) Customer Service Desk Associate
Walmart
Trois-Rivières, QC
Full-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and…

Walmart

(CAN) Customer Service Desk Associate

Quebec, QC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 3, 2026

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Original job description

Position Summary...

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Refunds and Returns
Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support
Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records
Keeps sales tax-exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling
Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy
Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

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Le taux horaire minimum pour ce poste débute à

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1700 BOUL LEBOURGNEUF, VILLE DE QUEBEC, QC G2K 2M4, Canada

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More about this job

Responsibilities

The Customer Service Desk Associate manages customer returns, exchanges, and inquiries while maintaining accurate sales and inventory records. They ensure store operations run smoothly by following company policies and assisting with merchandise processing.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for long periods and lifting up to 50 lbs. Flexibility to work various shifts, including evenings, weekends, and holidays, is required.

Skills

Customer service
Cash handling
Retail operations
Problem solving
Attention to detail
Communication
Inventory management
Policy compliance
Time management
Physical stamina

Benefits

Professional development opportunities
Career advancement opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Returns
Exchanges
Inventory
Sales Records
Merchandise Processing
Stocking
Point of Contact
Policy Compliance
Walmart

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