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Added 22 mins ago
VS
Selling Associate-Metropolis at Metrotown VS
Victoria’s Secret & Co.
Burnaby, BC
- Full-time
The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
Added 1 hour ago
W
(CAn0 General Merchandise Associate
Walmart
Port Coquitlam, BC
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 1 hour ago
W
(CAN) Customer Service Desk Associate
Walmart
Kelowna, BC
- Part-time
Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Parkdale Thrift Store
- Part-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 2 hours ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Calgary, AB
Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
Added 2 hours ago
W
(CAN) General Merchandise Associate
Walmart
Thompson, MB
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 3 hours ago
A
Customer Service Associate - Oakville
Andrews
Oakville, ON
- Full-time
…omnichannel business and operating model. The Customer Service…
Added 3 hours ago
WC
(CAN) Overnight Associate
Walmart Canada
Penticton, BC
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 3 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Full-time
…focusing on improving product flow from the backroom to the sales…
Added 3 hours ago
W
(CAN) Overnight Associate
Walmart
Regina, SK
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 4 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Richmond, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 4 hours ago
WC
(CAN) Overnight Associate (PT)
Walmart Canada
Mississauga, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 4 hours ago
WC
(CAN) Customer Service Desk Associate
Walmart Canada
Kelowna, BC
- Full-time
Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.
Added 4 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Richmond, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 4 hours ago
W
(CAN) Overnight Associate (PT)
Walmart
Mississauga, ON
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 4 hours ago
W
(CAN) Stock Unloader Associate
Walmart
Dryden, ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 5 hours ago
R(
Fashion Associate (Part time) - CF Toronto Eaton Centre
Reitmans (Canada) Ltée/Ltd
Toronto, ON
- Part-time
Maintain a clean, organized, and visually appealing sales floor.
Added 5 hours ago
R-
Fashion Associate (Part time) - CF Toronto Eaton Centre
RCL - Reitmans Canada Ltd/Ltée
Toronto, ON
- Part-time
Maintain a clean, organized, and visually appealing sales floor.
Added 5 hours ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Part-time
Copes with changing situations on the sales floor
Added 6 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Picton, ON
- Part-time
Copes with changing situations on the sales floor
Added 6 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Pembroke, ON
- Part-time
Copes with changing situations on the sales floor
Added 6 hours ago
W
(CAN) Overnight Associate
Walmart
Dryden, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 6 hours ago
W
(CAN) Part-Time Stock Unloader Associate
Walmart
Stratford, ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 6 hours ago
KS
Temporary Associate
kate spade new york
Burnaby, BC · Ksny Metropolis Metrotwn
- Part-time
Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.
Added 7 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Sooke, BC
- Part-time
Copes with changing situations on the sales floor

Walmart

(CAN) Customer Service Desk Associate

Kelowna, BC, Canada

The minimum rate of pay for this position starts from $18.40. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.40.
Job type: Part-time
Posting language: English
Posted: Nov 8, 2026

Original job description

Position Summary...

Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart’s values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.

What you'll do...

Refunds and Returns

Follows Company procedures when processing refunds and returns and completes all required forms accurately.

Customer Service Desk Support

Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.

Sales Tax and Records

Keeps sales tax‑exempt records accurate and up to date by following Company guidelines.

Claims and Merchandise Handling

Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.

Scanning and Accuracy

Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.

Flexibility (Availability/Work Schedule)

Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

Potential Challenges in This Role

High Task Volume in a Fast-Paced Environment 

Manages overnight hours effectively and planning accordingly to stay energized and focused.

Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.

Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands 

Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.

Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

Why You’ll Enjoy Working Here 

Energetic, Fast-Paced Environment 

Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts 

Your contributions are recognized and valued.

Career Growth Opportunities 

Build your skills and advance your career with us.

Meaningful Impact 

Take pride in helping customers save money and live better.

 By living these values, we create a supportive workplace where associates can thrive - and we deliver on our promise to help customers Save money. Live better. 

The minimum rate of pay for this position starts from $18.40.

‎

Le taux horaire minimum pour ce poste débute à 18.40.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1555 BANKS RD, KELOWNA, BC V1X 7Y8, Canada

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More about this job

Responsibilities

The associate manages customer refunds, exchanges, and inquiries while maintaining accurate sales tax records and inventory documentation. They also handle damaged merchandise and ensure the sales floor is organized and accurately stocked.

Requirements

Candidates must be at least 16 years of age and possess the ability to perform physical tasks such as standing for extended periods and lifting up to 50 lbs. Flexibility to work evenings, weekends, and holidays is required to meet business needs.

Skills

Customer service
Cash handling
Inventory management
Communication
Problem solving
Attention to detail
Retail operations
Time management
Adaptability
Organization

Benefits

Career growth opportunities
Supportive workplace

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Refunds
Returns
Inventory Accuracy
Merchandise Handling
Sales Tax
Stocking
Zoning
Point of Contact
Operations
Fast-paced environment

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