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Added 6 mins ago
PA
Sales Associate Labrador Region
PROVINCIAL AEROSPACE LTD
NL · Wabush, NL
- Full-time
- Temporary
We're looking for a Full-Time Fixed-Term Sales Associate who is passionate about Labrador and excited to help strengthen relationships throughout the region. In this role, you'll build…
Added 21 mins ago
WM
Associate Director, Fundraising
Windmill Microlending
Calgary, AB · Toronto, ON
- $110,000 to $120,000 CAD / year
…working in close partnership with the fundraising team, the Associate Director, Fundraising will contribute to the development and execution of the strategic objectives of the major giving…
Added 21 mins ago
GC
Warehouse Associate
Grimco Canada Inc.
Winnipeg, MB
- $21 to $23 CAD / hour
- Full-time
Interest in long-term growth and development within Grimco
Added 21 mins ago
GC
Warehouse Associate
Grimco Canada Inc.
Toronto, ON
- $21 to $22.5 CAD / hour
- Full-time
Interest in long-term growth and development within Grimco
Added 21 mins ago
GC
Warehouse Associate
Grimco Canada Inc.
Edmonton, AB
- $21 to $23 CAD / hour
The Warehouse Associate is an integral part of the team, responsible for ensuring the smooth and efficient operation of the warehouse. This role involves handling a wide range of tasks,…
Added 36 mins ago
ON
Assistant Manager - Westgate Centre
Old Navy
Grande Prairie, AB
- Full-time
…customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through…
Added 36 mins ago
HC
Production Manager
Hartmann Canada Inc
Brantford, ON
- $115,000 to $135,000 CAD / year
- Full-time
People Development & Engagement: Lead and mentor production supervisors and hourly associates, fostering a culture of accountability and collaboration
Added 36 mins ago
AI
Sales Associate - Mark Wilson's Better used cars
AutoCanada Inc.
Guelph, ON
- $70,000 to $120,000 CAD / year
- Full-time
Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each…
Added 36 mins ago
AI
Sales Associate - Sherwood Park Volkswagen
AutoCanada Inc.
Sherwood Park, AB
- $40,000 to $90,000 CAD / year
- Full-time
Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each…
Added 36 mins ago
AI
Sales Associate - Wellington Motors Ltd.
AutoCanada Inc.
Guelph, ON
- $60,000 to $100,000 CAD / year
- Full-time
Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each…
Added 36 mins ago
AI
Sales Associate - Northland Chrysler Dodge Jeep Ram
AutoCanada Inc.
Prince George, BC
- $75,000 to $120,000 CAD / year
- Full-time
As a Sales Associate, you’ll be the trusted guide for customers - online, over the phone, and in-person - helping them find the vehicle that perfectly fits their lifestyle and needs. Using…
Added 36 mins ago
AI
Sales Associate - Audi Windsor
AutoCanada Inc.
Windsor, ON
- $65,000 to $115,000 CAD / year
- Full-time
Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each…
Added 36 mins ago
AI
Sales Associate - Guelph Hyundai
AutoCanada Inc.
Guelph, ON
- $50,000 to $100,000 CAD / year
- Full-time
Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each…
Added 36 mins ago
AI
Sales Associate - Moncton Chrysler Dodge Jeep Ram
AutoCanada Inc.
Moncton, NB
- Full-time
Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each…
Added 36 mins ago
GW
Associate Lawyer - Lending
Gowling WLG
Toronto, ON
- Full-time
Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.
Added 1 hour ago
Sales Associate
JD Sports / Livestock / Size?
Mississauga, ON
…delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by performing managerial tasks, such as…
Added 2 hours ago
CV
Event Specialist
CPABC Vancouver Chapter
Vancouver, BC
- Full-time
Reports To: Associate Director, Member & Community Events
Added 2 hours ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 2 hours ago
SO
Senior Advanced Planning Advisor
Stone Owl Family Office
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As a Senior Advanced Planning Advisor, you will work closely with our cross-disciplinary team to guide business owners and their families through complex estate, succession, and corporate…
Added 2 hours ago
DU
LEADERSHIP CONSULTANT
Delta Upsilon DePauw Chapter
Delta, BC
- Full-time
The Leadership Consultant role provides robust professional development opportunities including receiving an assigned alumni mentor, access to semesterly Executive Leadership panels…
Added 3 hours ago
Sales Associate
Laura Canada
Dartmouth, NS
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 3 hours ago
P
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…clients, helping secure their cloud environments and software development processes. In this consulting role, you will tackle complex security challenges – performing analyses, setting up…
Added 3 hours ago
SC
Wireless Sales Consultant
Staples Canada
Edmonton, AB
- Full-time
…continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales…
Added 3 hours ago
C
Senior Associate, Institutional Sales
Clarity
Vancouver, BC
- $200,000 to $600,000 CAD / year
- Full-time
As a Senior Associate, Institutional Sales, you will play a critical role in driving Clarity’s growth by sourcing, developing, and expanding relationships with institutional investors and…
Added 3 hours ago
C
Associate, Sales & Trading
Clarity
Vancouver, BC
- $120,000 to $240,000 CAD / year
- Full-time
…banking, private equity, venture capital, investor relations, business development or investment…

Walmart

(CAN) Customer Service Manager

Williams Lake, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Full-time

Apply About employer

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 PROSPERITY WAY, WILLIAMS LAKE, BC V2G 0A6, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and resolving customer concerns.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Operational standards
Team coordination

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Operations
Training
Compliance
Merchandise
Transaction Oversight
Store Standards

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