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Added 33 mins ago
B
Fire Alarm Technician
BGIS
Montreal, QC
- Full-time
The Fire Alarm Technician will report to the Regional Operations Manager. In this role, the Fire Alarm Technician will be responsible for completing code-compliant testing and inspections.…
Added 33 mins ago
S
Operations Lead - Full Time
sephora.com
Guelph, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 47 mins ago
Sales Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Manage working relationships with all internal support departments (logistics, Operations, Finance, COM, POM ) through regular touch bases.
Added 1 hour ago
RT
PRE-OWNED SALES MANAGER
Regency Toyota Vancouver
Vancouver, BC
- Full-time
Working closely with the General Manager and fellow Sales Managers, you will help oversee the day-to-day operations of the sales department and lead a high-performing team while driving…
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Burnaby, BC
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Burnaby, BC
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
SC
Controller
Sureway Construction Group Ltd.
Lake Country, BC
- Full-time
…accounting, financial reporting, internal controls, and financial operations. This position oversees the integrity and accuracy of financial information across all business units, including…
Added 1 hour ago
O
Warehouse Supervisor
Oppy
Calgary, AB
- Full-time
As a Warehouse Supervisor, you will be responsible for overseeing and elevating the daily operations of the Calgary warehouse team. You will lead the execution of key warehouse activities…
Added 1 hour ago
L&
Boutique Manager and Senior Skincare Advisor
Loshen & Crem
AB · Edmonton, AB
- Full-time
This position is ideal for someone who loves skincare as much as they love bringing order to a busy retail environment. You'll play a central role in supporting our team, building…
Added 1 hour ago
CS
Regional Director of Sales and Business Development
Canuck Security Services Ltd.
Surrey, BC
- Full-time
We protect construction sites, warehouses, truck yards, commercial properties, strata buildings and retail across the province, and we’re expanding into Alberta. Our growth has been built…
Added 2 hours ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Renfrew, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 2 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Renfrew, ON
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 2 hours ago
LC
Grocery Assistant Department Manager Full Time Day
Loblaw Companies Limited
Dartmouth, NS
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 2 hours ago
CS
Regional Director of Sales and Business Development
Canuck Security Services Ltd.
Surrey, BC
- Full-time
We protect construction sites, warehouses, truck yards, commercial properties, strata buildings and retail across the province, and we’re expanding into Alberta. Our growth has been built…
Added 2 hours ago
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB
Calgary, AB
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 2 hours ago
T
Associate Manager PT Under 20 hours - Sherway Gardens
Tumi
Toronto, ON · Etobicoke, ON
- Part-time
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 2 hours ago
SC
store manager, North York, ON
Starbucks Coffee Company
Toronto, ON
- $62,500 to $82,600 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 3 hours ago
R
Assistant Store Manager - Méga Centre Vaudreuil
RW&CO
Vaudreuil-Dorion, QC
- Full-time
…impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and…
Added 3 hours ago
CG
Supervisor, Full Time
Compass Group Canada
London, ON
- Full-time
…under the direction of the Manager, maintaining full on-site lead accountability across all assigned locations. Exercised full on-site lead responsibility, making real-time operational…
Added 3 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
St. Albert, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
WC
(CAN) Front End Team Lead
Walmart Canada
Courtenay, BC
- Full-time
Delegate, assist and follow up overall front-end operations, ensuring proper coverage, coordinating breaks.
Added 3 hours ago
WC
(CAN) Produce Team Lead
Walmart Canada
Miramichi, NB
- Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Added 3 hours ago
WC
(CAN) Asset Protection Operations Team Lead
Walmart Canada
Hamilton, ON
- Full-time
…completion as per communicated priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving,…
Added 3 hours ago
WC
Day Remodel Team Lead
Walmart Canada
Lethbridge, AB
- Full-time
Assists in providing direction and coordination of task completion as per communicated priorities from the Day Remodel Manager and Lead Specialist.
Added 3 hours ago
P
Assistant Manager - Bayside Entertainment Centre
Paqtnkek
NS · Afton, Nova Scotia
- Full-time
…will work closely with the General Manager to oversee daily operations, support employees, deliver excellent customer service, and ensure the facility operates safely, efficiently and…

Walmart

(CAN) Customer Service Manager

Williams Lake, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Full-time

Apply on walmart.wd504.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 PROSPERITY WAY, WILLIAMS LAKE, BC V2G 0A6, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

Apply on walmart.wd504.myworkdayjobs.com About employer

More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and resolving customer concerns.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Operational standards
Team coordination

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Operations
Training
Compliance
Merchandise
Transaction Oversight
Store Standards

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Work requirements

Jobs in Canada