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Added 6 mins ago
MG
Bar Manager
McInnis Group (1993) Ltd. O/A Uptown Lounge
Charlottetown, PE
- Full-time
Ensures compliance with food safety, sanitation, responsible alcohol service, and workplace health and safety regulations.
Added 12 mins ago
Production & Operations Coordinator
Marwood Ltd.
NS · Brookfield, Nova Scotia
Provide cross-functional backup coverage for the site manager
Added 12 mins ago
Meat - Meat Cutter
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Sherwood Park, AB
Assist Meat Manager/ Clerk Department Second Meat if applicable
Added 12 mins ago
Sales Associate
Laura Canada
Windsor, ON
Consistently maintains Laura Canada’s visual presentation, housekeeping and Health and Safety standards.
Added 12 mins ago
QR
Warehouse - Team Leader
Quincaillerie Richelieu
Kitchener, ON
- Full-time
…installation and the assets inside), ensures that all health and safety regulations are met or exceeded, ensures follow-ups regarding the safety and conduct of all employees, ensures…
Added 12 mins ago
QR
Warehouse Supervisor
Quincaillerie Richelieu
Barrie, ON
- Full-time
Working closely with the Operations Manager, Purchaser, Customer Service, and Sales teams, the Warehouse Supervisor drives continuous improvement, develops employees, supports…
Added 12 mins ago
A
Store Manager
Ardene
Victoria, BC
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 12 mins ago
A
Store Manager
Ardene
Spruce Grove, AB
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 12 mins ago
A
Store Manager (temporary)
Ardene
ON · Kanata, ON
- Full-time
The temporary Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is…
Added 12 mins ago
A
Store Manager
Ardene
Owen Sound, ON
- Full-time
The temporary Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is…
Added 12 mins ago
A
Store Manager
Ardene
Bridgewater, NS
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 12 mins ago
HT
IT Manager
Hammehr Talent Consultants
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Hammehr invites applications for the role of IT Manager on behalf of our client for a full-time permanent opportunity.
Added 28 mins ago
A
Store Manager
Ardene
Delta, BC
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 28 mins ago
A
Store Manager
Ardene
Fort McMurray, AB
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 28 mins ago
A
Store Manager
Ardene
Sault Ste. Marie, ON
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 28 mins ago
A
Store Manager
Ardene
Toronto, ON
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 28 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Keswick, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 28 mins ago
A
Store Manager
Ardene
Toronto, ON
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 28 mins ago
RM
Truck Driver
Russel Metals
Beechville, NS
- Full-time
…permanent position that reports directly to the Operations Manager. Successful candidate will be operating one of our Semi Tractors with 53’ flat-deck trailers for transporting regular and…
Added 28 mins ago
RM
Warehouse Person
Russel Metals
Regina, SK
- Full-time
…permanent position that reports directly to the Operations…
Added 28 mins ago
RM
Class 1 Truck Driver
Russel Metals
Sackville, NB
- Full-time
…permanent position that reports directly to the Operations Manager. Successful candidate will be operating one of our Semi Tractors with 53’ flat-deck trailers for transporting regular and…
Added 28 mins ago
PR
Physician Assistant, Emergency Department
Peterborough Regional Health Centre
Peterborough, ON
- Full-time
The PA participates in quality improvement, patient safety, education, and operational initiatives, utilizing departmental performance indicators and data to support achievement of…
Added 28 mins ago
PR
HR Systems Consultant
Peterborough Regional Health Centre
Peterborough, ON
- Full-time
Reporting to the Manager, Human Resources the HR Systems Consultant provides strategic advice and guidance to HR Manager, Systems Analyst and Systems specialists acting as a subject matter…
Added 28 mins ago
BV
Security and Emergency Services Manager
Bow Valley College
Calgary, AB
- Full-time
The Security and Emergency Services Manager is responsible for managing and providing leadership in the planning, directing, and reviewing of security services and operations at Bow Valley…
Added 28 mins ago
BV
Facilities Manager
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Director, Campus Services, the Facilities Manager oversees building operations, repairs, and maintenance across college-owned facilities. This includes mechanical,…

Walmart

(CAN) Customer Service Manager

Williams Lake, BC, Canada

The minimum rate of pay for this position starts from $19.20. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.20.
Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.20.

‎

Le taux horaire minimum pour ce poste débute à 19.20.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 PROSPERITY WAY, WILLIAMS LAKE, BC V2G 0A6, Canada

Are you currently a Walmart associate?

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate training, cash controls, loss prevention, and resolving customer concerns.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Safety compliance
Inventory management
Transaction oversight
Operational standards
Team coordination

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory
Operations
Training
Compliance
Merchandise
Transaction Oversight
Store Standards

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