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Added 4 mins ago
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Assistant Branch Manager - Office 1553
LendDirect
Kingston, ON
- Full-time
…Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop…
Added 4 mins ago
Sales Associate
Rogers Communications
Toronto, ON
…our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the…
Added 4 mins ago
AF
Assistant Branch Manager - Office 1553
Attain Finance
Kingston, ON
- Full-time
…Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop…
Added 17 mins ago
WT
Data Engineer
Wissen Technology
Montreal, QC
- Full-time
…experience at Goldman Sachs, Morgan Stanley, MSCI, Deutsche Bank, Credit Suisse, Verizon, British Telecom, ISRO etc. Without any external funding or investments, Wissen Technology has grown…
Added 19 mins ago
Mortgage Fulfillment Specialist
Questrade Financial Group
Toronto, ON
The Associate Residential Mortgage Underwriter is responsible for successfully supporting overall portfolio growth in an environment focused on operational and service excellence. This role…
Added 46 mins ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 49 mins ago
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Manager Regulatory & Management Reporting
EPCOR
AB · Edmonton, Alberta
- Full-time
…regulatory reporting that supports Energy Services. Reporting to the Associate Director, Finance, you’ll be responsible for coordinating financial information for non-energy rate…
Added 49 mins ago
Manager Sport Medicine and Athlete Performance
Wilfrid Laurier University
Canada
Reports to: Associate Director, Interuniversity Sport Programs
Added 49 mins ago
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Self Checkout Attendant
Walmart
Woodstock, ON
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 49 mins ago
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(CAN) Self Checkout Attendant Part Time
Walmart
Thunder Bay, ON
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 1 hour ago
PA
Investment Operations Associate
Polar Asset Management Partners Inc.
Toronto, ON
- Full-time
…Canada, US, and the UK, managing strategies across equities, credit, commodities, rates and niche strategies we are committed to generating strong risk-adjusted…
Added 1 hour ago
PA
Investment Operations Associate
Polar Amp
Toronto, ON
- Full-time
…Canada, US, and the UK, managing strategies across equities, credit, commodities, rates and niche strategies we are committed to generating strong risk-adjusted…
Added 1 hour ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Richmond, BC
- Full-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 1 hour ago
NC
Quantitative Portfolio Strategist
Nymbus Capital
Montreal, QC
- Full-time
…experience, production-ready Python, and registration as an Associate Advising Representative or Advising Representative are musts. Beyond that, we encourage you to apply even if you excel…
Added 1 hour ago
Associate Private Banker - Toronto/Markham
Scotiabank
Toronto, ON · Markham, ON
We are looking for an Associate Private Banker with passion for providing customer service excellence. You will contribute to developing relationships through sound advice and…
Added 1 hour ago
NC
Quantitative Portfolio Strategist
Nymbus Capital
Montreal, QC
- Full-time
…Experience, Production-ready Python, And Registration As An Associate Advising Representative Or Advising Representative Are Musts. Beyond That, We Encourage You To Apply Even If You Excel…
Added 2 hours ago
Financial Service Representative
Money Mart
Belleville, ON
…prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit…
Added 2 hours ago
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PwC Private Tax, Senior Associate
PwC
Calgary, AB
- Full-time
As a PwC Private Tax, Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and…
Added 2 hours ago
Senior Credit Solutions Associate, Agriculture Banking - (Contract/Temporary Assignment)
Scotiabank
Stratford, ON
…commercial clients across Canada's agriculture sector. As a Senior Credit Solutions Associate (Sr. CSA), you will support Client Relationship Managers and Credit Solution Managers by…
Added 3 hours ago
Sales Associate
Rogers Communications
Waterloo, ON
…our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the…
Added 3 hours ago
W
(CAN) Self Checkout Attendant
Walmart
Timmins, ON
- Part-time
Supports the promotion of company sponsored programs, including credit card services, product protection plans, and charitable initiatives, when applicable.
Added 3 hours ago
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Cashier ~ Part-Time
Walmart
Fergus, ON
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 3 hours ago
TH
Pro Sales Associate: Full Time - CHINOOK
The Home Depot
Canada
- Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 3 hours ago
I
Accounts Payable / Accounts Receivable Associate
Innovasea
NS · Bedford, Nova Scotia
- Full-time
Accounts Payable / Accounts Receivable Associate | Bedford, Nova Scotia
Added 3 hours ago
WC
Cashier
Walmart Canada
New Minas, NS
- Full-time
Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.

Walmart

(CAN) Customer Service Manager

Edmonton, AB, Canada

The minimum rate of pay for this position starts from $17.45. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $17.45.
Job type: Part-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $17.45.

‎

Le taux horaire minimum pour ce poste débute à 17.45.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

6110 CURRENTS DR NW, EDMONTON, AB T6W 0L7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining safety and loss prevention standards.

Requirements

Candidates must be at least 16 years of age and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Skills

Leadership
Customer service
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Transaction oversight
Operational standards
Communication
Adaptability
Time management

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End
Leadership
Cash Management
Loss Prevention
EAS Systems
Operations
Safety
Inventory
Training
Compliance
Merchandise
Transaction Oversight
Walmart Protection Plans
Fast-paced environment

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