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DB
Project Manager
Dynamic Builders Inc.
Toronto, ON · Etobicoke, ON
- Full-time
The Construction Project Manager will be responsible for the overall planning, coordination, financial control, scheduling, and successful delivery of assigned projects.
Added 3 mins ago
M
Dual Massage Therapist/Esthetician – 6 Month Contract
Marriott
Vancouver, BC
- Full-time
…Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain,…
Added 3 mins ago
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Banquet Houseperson - PT
Marriott
Vancouver, BC
- Part-time
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.…
Added 3 mins ago
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Bartender
Marriott
Toronto, ON
- Part-time
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.…
Added 3 mins ago
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Azure Google AI/ML Platform Engineer II
TD
Toronto, ON
- Full-time
…for automation and tooling; GitHub Actions for CI/CD; and a security-first toolchain spanning RBAC/IAM, Active Directory, PingFederate, PKI, Key Vault / Secret Manager, and policy-as-code.…
Added 15 mins ago
TS
Store Associate
The Salvation Army in Canada
Langford, BC
- Part-time
Pay attention to store security, by monitoring activity within the store.
Added 15 mins ago
CB
Campus Security Officer
Cape Breton Job Board
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Under the general supervision of the Emergency Management & Security Services Manager, the Campus Security Officer is responsible for fostering a safe, secure, and inclusive campus…
Added 19 mins ago
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Store Associate
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Langford, BC
- Part-time
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Senior Manager, Data Risk Oversight
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Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Manulife is seeking an experienced Senior Manager, Data Risk Oversight, to build the frameworks, standards, methodologies, and tools that enable effective data risk management and oversight…
Added 19 mins ago
Business Systems Analyst-C1425
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Reports to a Manager of Information Systems as designated by Director, Technology Services. Develops and/or assists with selection and implementation of business solutions, providing…
Added 19 mins ago
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Engineer, Structural
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Edmonton, AB
- Full-time
…projects that support the communities we serve. Reporting to the Manager, Engineering Design Services, you will provide structural engineering expertise for linear assets throughout the…
Added 34 mins ago
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Technical Support Engineer
NETGEAR
Remote, Canada
- $67,000 to $76,000 CAD / year
- Full-time
- Remote
…integrators. You'll support NETGEAR's switches, WiFi access points, security gateways, and network management solutions, both cloud and on-premises. In this post-sales role, you'll…
Added 34 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Vaudreuil-Dorion, QC
- Full-time
6.Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings..
Added 34 mins ago
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(CAN) Asset Protection Associate
Walmart
Trenton, ON
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 42 mins ago
Regional Emergency Manager
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Winnipeg, MB
…stakeholders, and partners. The incumbent reports directly to the Manager, Field…
Added 44 mins ago
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Project Coordinator
Hays
Toronto, ON · Etobicoke, ON
- $80,000 to $100,000 CAD / year
- Full-time
…project schedules while ensuring all stakeholders have the information required to keep projects progressing efficiently. Regular site visits will be required to assist with project…
Added 46 mins ago
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Data Security and Compliance Engineer
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Ottawa, ON · Greater Ottawa Metropolitan Area
- Contract
5-8+ years of progressive experience in data security, information protection, compliance administration or Microsoft 365 security, with demonstrated responsibility for production controls
Added 48 mins ago
Account Manager - Content Distribution
Corus Entertainment
Toronto, ON
…streaming platforms and free ad-supported channels. As Account Manager, Content Distribution, you will play a key role in growing and protecting that reach. You will help expand our digital…
Added 1 hour ago
MD
State Program Administrator Manager - Data Practices Officer
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator, Manager
Added 1 hour ago
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Product Manager
Modern Campus
Canada
- Full-time
Modern Campus is seeking a Product Manager to join our Lifelong Learning product team.
Added 1 hour ago
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State Program Administrator Manager - Member Services & Counseling Manager
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Member Services & Counseling Manager
Added 1 hour ago
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Procurement & Supply Chain Analyst / Supply Chain Data Analyst (PSCA007)
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- Full-time
This position is primarily focused on managing supplier relationships, maintaining accurate product and pricing information within procurement systems, negotiating commercial terms, and…
Added 1 hour ago
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Underwriting Assistant - Cyber/E&O
AXA
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- Full-time
…of assigned accounts. This role translates broker and client information into clear, complete risk analyses and underwriting packages, and collaborates with Underwriters, Brokers,…
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Vaudreuil-Dorion, QC
- Contract
Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings..
Added 1 hour ago
MI
Part Time Cook
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Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and…

Walmart

(CAN) Customer Service Manager

Sherbrooke, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Oct 15, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

940 13E AV N, SHERBROOKE, QC J1E 3J7, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for associate training, cash management, loss prevention, and maintaining safety and operational standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory.

Skills

Leadership
Customer Service
Retail Operations
Cash Management
Loss Prevention
Associate Training
Conflict Resolution
Inventory Management
Safety Compliance
Transaction Oversight
Operational Standards
Team Coordination

Benefits

Career Growth Opportunities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Front End Operations
Leadership
Cash Management
Loss Prevention
EAS Systems
Inventory
Safety Procedures
Associate Development
Transaction Oversight
Compliance
Merchandise
Operational Standards
Team Management

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