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Added 17 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
5+ year demonstrable experience working with modern ERP environments and related business process domains (e.g. Dynamics 365, Oracle Fusion, Workday, SAP)
Added 19 mins ago
LV
MANAGER-EN
La Vie En Rose
Val-d'Or, QC
- Full-time
Added 21 mins ago
MANAGER
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Val-d'Or, QC
Added 35 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Kirkland, QC
- Part-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 35 mins ago
W
(CAN) Leader de nuit
Walmart
Saint-Constant, QC
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 35 mins ago
TT
Retail Store Associate, Part Time Seasonal, Marshalls- Oshawa Centre
The TJX Companies, Inc.
Oshawa, ON
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 35 mins ago
SH
HR Systems Consultant
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- Full-time
…Southlake’s Human Capital Management (HCM) platform, primarily…
Added 35 mins ago
RS
Account Manager Combo BDM / CDM
Ryder Supply Chain Solutions
Kitchener, ON
- Full-time
Added 35 mins ago
O
Guest Experience Representative
OMERS
Toronto, ON · Yorkdale
- Part-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 35 mins ago
M
Sr. HR Enablement Specialist
McKesson
Mississauga, ON
- Full-time
Run, validate, and conduct advanced analysis of HRIS (Workday) reports and Power BI dashboards to provide insight‑rich data packages; interpret patterns, diagnose workforce/talent issues,…
Added 35 mins ago
OV
Registered Practical Nurse(CUPE), Transitional Care Unit – Part Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Part-time
Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.
Added 35 mins ago
GF
Club Attendant - Burnaby Metrotown
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Burnaby, BC
- Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 48 mins ago
TC
Retail Store Associate Part Time Winners - Leaside
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON
- Part-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 48 mins ago
PG
Workday Integration Analyst
Pacer Group
Toronto, ON
- $60 to $65 CAD / hour
- Contract
5+ years of hands-on experience in Workday Integration development, implementation, and support.
Added 48 mins ago
MP
Consultant Pharmacist - Full Time - Hamilton & Niagara regions
MediSystem Pharmacy
Mississauga, ON
- Full-time
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Added 50 mins ago
AC
Manager, Treasury and Financial Services
Algonquin College
Ottawa, ON
- Full-time
Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.
Added 50 mins ago
G
HR Business Partner, Employee Relations
Galderma
Toronto, ON
- $90,000 to $110,000 CAD / year
Added 1 hour ago
W
(CAN) Stocking 3 Team Lead
Walmart
Ottawa, ON
- Full-time
8. Complete GTA/Workday tasks and supports Management
Added 1 hour ago
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(CAN) Gérant de rayon leader, aliments
Walmart
Quebec, QC
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 1 hour ago
YH
Personal Support Worker (Full Time Day Shift)
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Markham, ON
- Full-time
Computer literacy (Point Click Care, MS Office). Basic knowledge of Workday an asset.
Added 1 hour ago
O
Senior Property Manager
OMERS
Mississauga, ON · Square One
- Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 1 hour ago
MU
Teaching Assistant - GPHL 591 - W2027
McGill University
Montreal, QC
- Part-time
…do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…
Added 1 hour ago
MU
Course Lecturer - URBP 623 Planning Studio 2
McGill University
Harrington, QC · MacDonald Harrington
- Part-time
…do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…
Added 1 hour ago
GF
Customer Service Representative (Motivator) - Hamilton Upper James and Rymal
GoodLife Fitness
Hamilton, ON
- Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 1 hour ago
GF
Club Attendant - Guelph Eramosa and Stevenson
GoodLife Fitness
Guelph, ON
- Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…

Walmart

(CAN) Customer Service Manager

Sainte-Agathe-des-Monts, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Part-time
Posting language: English
Posted: Oct 16, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

400 RUE LAVERDURE, SAINTE-AGATHE-DES-MONTS, QC J8C 0A2, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for overseeing transactions, managing cash controls, and training associates on company procedures and safety standards.

Requirements

Candidates must be at least 16 years old and capable of performing physical tasks such as standing for extended periods and lifting up to 50 lbs. The role requires flexibility to work various shifts, including evenings, weekends, and holidays.

Skills

Customer service
Leadership
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Inventory management
Safety compliance
Operational standards
Transaction oversight
Team coordination

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Leadership
Front End Operations
Cash Management
Loss Prevention
EAS Systems
Safety Procedures
Inventory Management
Associate Training
Transaction Oversight
Compliance
Operational Standards
Customer Loyalty
Workday

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