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Added 43 mins ago
W
(CAN) Stocking 3 Team Lead
Walmart
Ottawa, ON
- Full-time
8. Complete GTA/Workday tasks and supports Management
Added 43 mins ago
W
(CAN) Gérant de rayon leader, aliments
Walmart
Quebec, QC
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 46 mins ago
YH
Personal Support Worker (Full Time Day Shift)
Yee Hong Centre For Geriatric Care
Markham, ON
- Full-time
Computer literacy (Point Click Care, MS Office). Basic knowledge of Workday an asset.
Added 46 mins ago
O
Senior Property Manager
OMERS
Mississauga, ON · Square One
- Full-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 46 mins ago
MU
Teaching Assistant - GPHL 591 - W2027
McGill University
Montreal, QC
- Part-time
…do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…
Added 46 mins ago
MU
Course Lecturer - URBP 623 Planning Studio 2
McGill University
Harrington, QC · MacDonald Harrington
- Part-time
…do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…
Added 46 mins ago
GF
Customer Service Representative (Motivator) - Hamilton Upper James and Rymal
GoodLife Fitness
Hamilton, ON
- Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 46 mins ago
GF
Club Attendant - Guelph Eramosa and Stevenson
GoodLife Fitness
Guelph, ON
- Part-time
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when…
Added 46 mins ago
C
Epidemiologist, BORN Ontario, Temporary Full-Time (1.0) (until June 2028)
CHEO
Ottawa, ON
- Full-time
Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 46 mins ago
CI
Seasonal Associate
Carters Inc.
Toronto, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 46 mins ago
CI
sales associate
Carters Inc.
Welland, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 57 mins ago
CC
Maintenance Technician I - 3rd Shift
Cintas Canada
AB · Edmonton, AB
- Full-time
…and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global…
Added 59 mins ago
CC
Warehouse Associate - Loader/Unloader - 2nd Shift
Cintas Canada
Quebec, QC
- Full-time
…and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global…
Added 1 hour ago
A
SKYWISE AI Automation Developer
Airbus
Waterloo, ON
- Full-time
We are looking for a collaborative and technical AI Automation Developer to partner across value streams and business units to identify, design, and deploy AI-enabled automated workflows.…
Added 1 hour ago
AC
Accounts Receivable Supervisor
Algonquin College
Ottawa, ON
- Full-time
Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.
Added 1 hour ago
AC
Full-Time Professor, Developmental Services Worker
Algonquin College
Ottawa, ON
- Full-time
Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.
Added 1 hour ago
AC
Full-time Skilled Trades Worker – Electrician
Algonquin College
Ottawa, ON
- Full-time
Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.
Added 1 hour ago
Warehouse Associate - Loader/Unloader - 2nd Shift
Cintas
Quebec, QC
…and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global…
Added 1 hour ago
A
Head of Marketing
AbbVie
Markham, ON
- $163,500 to $288,500 CAD / year
- Full-time
Added 1 hour ago
W
(CAN) Chef d’équipe Stocking 3
Walmart
Saint-Jean-sur-Richelieu, QC
- Full-time
8. Complete GTA/Workday tasks and supports Management
Added 1 hour ago
W
(CAN) Manager, Facility Services
Walmart
Tillsonburg, ON
- Full-time
Please login to your Workday account and use the Find Jobs report to apply for this job.
Added 1 hour ago
TT
Retail Merchandise Processing Coordinator Full Time Winners - Winkler
The TJX Companies, Inc.
Winkler, MB
- Full-time
Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.
Added 1 hour ago
HI
Digital Marketing Manager
Hunted International
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
Added 2 hours ago
MU
Experiential Learning Student Partner
McGill University
Montreal, QC · Bronfman Building
- Part-time
…do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…
Added 2 hours ago
MU
Experiential Learning Partner Lead
McGill University
Montreal, QC · Bronfman Building
- Part-time
…do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…

Walmart

(CAN) Customer Service Manager

Repentigny, QC, Canada

The minimum rate of pay for this position starts from $19.55. · Full-time

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Job details

Pay: The minimum rate of pay for this position starts from $19.55.
Job type: Full-time
Posting language: English
Posted: Oct 16, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $19.55.

‎

Le taux horaire minimum pour ce poste débute à 19.55.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

100 BOUL BRIEN, SUITE 66 REPENTIGNY, QC J6A 5N4, Canada

Are you currently a Walmart associate?

Please login to your Workday account and use the Find Jobs report to apply for this job.

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years old and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting up to 50 lbs.

Skills

Customer service
Leadership
Operational management
Cash management
Conflict resolution
Associate training
Loss prevention
Inventory management
Safety compliance
Transaction oversight
Team coordination
Retail operations

Benefits

Career growth opportunities
Employee discount programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front end operations
Customer loyalty
EAS systems
Loss prevention
Cash handling
Inventory control
Safety procedures
Team leadership
Operational standards
Merchandise deactivation
Workday
Compliance
Customer support
Staff training

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