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Added 3 mins ago
WG
Supply Chain Coordinator
Western Global
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…to this the role will require you to manage and lead on the management of bills of materials for all FSG…
Added 3 mins ago
S
Nurse Educator Clinical Prevention Services
Sanya’k̓ula
Vancouver, BC
- Full-time
…inherent in all aspects of this position. Reporting to the Manager, Public Health, the Nurse Educator works collaboratively within the program of education to undertake curriculum…
Added 3 mins ago
GE
MHSW Depot Technician
GFL Environmental Inc.
Hamilton, ON
- Full-time
Ensure the information recorded on the logs is accurate prior to Depot Manager’s review
Added 3 mins ago
CF
Web and Digital Experience Product Manager
Canadian Federation of Independent Business
Canada
- Full-time
We are looking for a Web and Digital Experience Product Manager – Hybrid!
Added 3 mins ago
UO
Instructional Designer
University of Niagara Falls Canada
Niagara Falls, ON
- $75,000 to $85,000 CAD / year
- Contract
…contract. As an instructional designer you will report to the Manager: Instructional Design and work closely with the developing CTE team, including the Senior Instructional Designer, and…
Added 3 mins ago
SI
Site Manager
Shannex Incorporated
Brookfield, NS
- Full-time
We are searching for a Site Manager to join our Elk Court team based in Brookfield, Nova Scotia.
Added 3 mins ago
A
Quick Lube Technician - Grande Prairie Nissan
AutoCanada
Grande Prairie, AB
- $18 to $24 CAD / hour
- Other
…accordance with policies and procedures as set forth by the Service Manager. The Lube Technician will also perform light mechanical work such as tire and battery…
Added 3 mins ago
S
Front End - Supervisor Front End II
Sobeys
Fort McMurray, AB
- Full-time
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 3 mins ago
W
Relief Pharmacist
Walmart
Waterloo, ON
- Full-time
The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.
Added 3 mins ago
W
(CAN) Asset Protection Associate
Walmart
Winnipeg, MB
- Full-time
…to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations…
Added 3 mins ago
Senior Program Leader - Gyms & Seniors (West Region)
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Responsible for community space during program hours, inclusive of reporting deficiencies to manager and securing space once program is complete.
Added 3 mins ago
S
Production Supervisor II - Night
Septodont
Cambridge, ON
- Full-time
The Production Supervisor II is accountable to the Production Manager for the operation of the shift through its material flow, human resources, documentation flow and training. This…
Added 3 mins ago
Front End - Supervisor Front End II
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fort McMurray, AB
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 3 mins ago
Lead, Cyber Security
Westerkirk
Calgary, AB
…standards, and supports capability growth, while formal people-management activities remain with the accountable…
Added 3 mins ago
Trade Processing & Operations Specialist
UBS
Toronto, ON
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking…
Added 3 mins ago
Director, Client Enablement
Questrade Financial Group
Toronto, ON
Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign…
Added 3 mins ago
Web and Digital Experience Product Manager
Canadian Federation of Independent Business
Canada
We are looking for a Web and Digital Experience Product Manager – Hybrid!
Added 3 mins ago
System Architect - Krembil Centre for Neuroinformatics
CAMH
Toronto, ON
…stakeholder engagement across IYS network partners, CAMH IT and Information Management Group (IMG) teams, and vendors. Portability and open standards (e.g., containerized workloads on GKE…
Added 3 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Mont-Royal, QC · VILLE MONT-ROYAL, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 3 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Saint-Lambert, QC · St-Lambert, QC
- Full-time
Performance bonuses (in-store sales or management position)
Added 3 mins ago
AS
Cybersecurity Engineer
Axelon Services Corporation
Montreal, QC
- $55.17 USD / hour
- Other
Experience in supporting cryptographic infrastructure and key management platforms such as CipherTrust Manager and Luna Hardware Security Modules.
Added 3 mins ago
FH
Operating Room Unit Clerk - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $30.03 CAD / hour
- Other
Under the direction of the Manager, Clinical Services or designate, performs a variety of clerical, reception, and statistical support functions for the Operating Room area.
Added 3 mins ago
UO
Project Lead , Paediatrics
University of Calgary
Calgary, AB
- Full-time
Reporting to the Research Program Manager and Principal Investigator, this position provides senior-level, independent coordination and technical leadership for large, multi-site, pan…
Added 3 mins ago
R
Facilities Coordination Project Manager
Raise
Surrey, BC
- Full-time
The Facilities Coordination Project Manager is responsible for managing the day-to-day facilities coordination, operational safety, and baseline facilities requirements for ’s Learning and…
Added 3 mins ago
RS
Purchaser
RONCO Safety (PPE Manufacturing)
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $62,500 CAD / year
- Full-time
Support supplier sourcing and vendor management by researching and evaluating suppliers, maintaining approved supplier lists, negotiating pricing, delivery timelines and terms, and…

Walmart

(CAN) Customer Service Manager

Brampton, ON, Canada

The minimum rate of pay for this position starts from $18.90. · Part-time

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Job details

Pay: The minimum rate of pay for this position starts from $18.90.
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Position Summary...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer loyalty. The Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is ideal for individuals seeking an engaging leadership role in customer service or retail.

What you'll do...

WHAT YOU'LL DO

Safety, Security, and Emergency Readiness
Ensures safe work practices and emergency procedures are followed at all times, including proper lifting techniques, maintaining clean work areas, managing down registers, responding to emergency codes, and supporting theft prevention and evacuation procedures.

Customer and Associate Support
Handles customer and associate concerns professionally, providing guidance and support as required to resolve issues and maintain a positive front-end experience.

Front End Coverage and Operations
Monitors Front End operations to ensure proper associate coverage, coordinates breaks, and provides support to outlying registers to maintain efficient customer flow.

Associate Training and Development
Trains associates on systems and Company procedures, including scanning accuracy, productivity standards, company programs and initiatives, discount programs, EAS processes, and safety requirements.

Transaction Oversight and Compliance
Oversees purchase, return, and exchange transactions, provides approvals when required, assists with correcting errors, and verifies processes are followed in accordance with Company guidelines.

EAS and Loss Prevention Support
Ensures EAS systems are functioning properly by confirming cashiers deactivate merchandise correctly, greeters handle alarms appropriately, and “Failure to Deactivate” logs are completed accurately.

Cash Management and Register Controls
Prepares registers for daily opening and closing, supports cashiers by providing change as needed, maintains appropriate front-end cash levels, and completes audits to ensure register accuracy.

Promote Company Programs and Initiatives
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.

Flexibility (Availability/Work Schedule)
• Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive consistent, high-quality service.

POTENTIAL CHALLENGES IN THIS ROLE

High Task Volume in a Fast-Paced Environment
• Manages overnight hours effectively and planning accordingly to stay energized and focused.
• Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
• Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.

Physical Demands
• Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
• Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.

WHY YOU'LL ENJOY WORKING HERE

Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.

Appreciation for Your Efforts
Your contributions are recognized and valued.

Career Growth Opportunities
Build your skills and advance your career with us.

Meaningful Impact
Take pride in helping customers save money and live better.

The minimum rate of pay for this position starts from $18.90.

‎

Le taux horaire minimum pour ce poste débute à 18.90.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

5085 MAYFIELD RD, BRAMPTON, ON L6R 3S9, Canada

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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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More about this job

Responsibilities

The Customer Service Manager leads front-end operations to ensure exceptional customer service and efficient store performance. They are responsible for managing associate coverage, overseeing transactions, and maintaining compliance with company safety and operational standards.

Requirements

Candidates must be at least 16 years of age and possess the ability to work a flexible schedule including evenings, weekends, and holidays. The role requires physical stamina for tasks such as standing for extended periods and lifting inventory up to 50 lbs.

Skills

Leadership
Customer service
Front end operations
Cash management
Loss prevention
Associate training
Conflict resolution
Operational compliance
Inventory management
Safety procedures
Transaction oversight
Team coordination
Communication
Problem solving
Adaptability

Benefits

Career growth opportunities
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Retail
Front End
Customer Loyalty
Cashier Support
EAS Systems
Theft Prevention
Emergency Readiness
Inventory
Operational Standards
Compliance
Associate Development
Transaction Oversight
Cash Management
Safety Practices
Workday

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